Baytown Nissan

Was really excited to purchase my first Jeep and had been looking for over a month for the right one. After contacting the sales rep and aligning on coming for the test drive I drove 1hr to test drive and fi looking for over a month for the right one. After contacting the sales rep and aligning on coming for the test drive I drove 1hr to test drive and finalize an offer on my trade in. I had previously received a trade in value from a couple of other dealers and knew what the truck was worth. So, I didn't push to get something over an email, which was 1 first mistake. They asked to see my vehicle and after about 5 mins of waiting the rep comes back with an offer that was much lower than I had previously received (ie, from other dealerships). . The rep said there was some ticking noise the manager heard and that's why the price was low. I informed the sales rep that I know the truck is worth $ amount and the rep goes back to discuss. On top of the low offer there was a $6K EEP charge that I overlooked bc I was focused on the trade in. When the sales rep came back I asked about the $6K and was told what was included...maint pkg, free car washes, oil change, etc. I calmly told the rep I don't want any of that and that I lived 1 hr north of this location and would almost never be back down here. Some more back a forth and then I get the main guy telling me that the price on the Jeep was lower than MSRP and I was trying to get my truck for MSRP. He never budged on the trade in offer and only knocked the EEP down to $2K. In the end I told him he should just put the price they want for the vehicle on the internet and stop trying to upsale all this other junk. I simply asked for my keys and left. I hope folks can read this post and better prepare themselves for the upsale shock. The Jeep hunt continues! More

Tara was the most amazing sales person. She eased our minds, worked within our budget and went above and beyond to see that we were taken care of! She ROCKED! She eased our minds, worked within our budget and went above and beyond to see that we were taken care of! She ROCKED! More

She was a great person to work with and very helpful and kept me up to date the whole way through kept me up to date the whole way through More

I had a great experience purchasing my new Pathfinder. Everyone I dealt with was very knowledgable, not pushy, and helped make sure this was the right car for me and my family. I would highly recommend go Everyone I dealt with was very knowledgable, not pushy, and helped make sure this was the right car for me and my family. I would highly recommend going to Baytown to purchase or lease your next vehicle. More

People are nice. Clean. Very well knowledgeable on sales. Know what they are talking about Clean. Very well knowledgeable on sales. Know what they are talking about More