
Baytown Hyundai
Baytown, TX
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Excellent Customer Service in the Service Department! I MUST tell everyone the best experience I had with Charlotte Lilyblade in the service department. When I say an angel from heaven I truly mean it! I I MUST tell everyone the best experience I had with Charlotte Lilyblade in the service department. When I say an angel from heaven I truly mean it! I had the most horrific experience at two other Hyundai Dealerships service departments in Houston and Texas City. I had given up hope! Baytown Hyundai was going to be my last resort to have my vehicle serviced. I contacted them and Ms. Charlotte went above and beyond to thoroughly explain the process and what my warranty covered and what my other warranty covered. She was so accommodating and even stayed a little late so I could pick up my car. I cannot express the customer service skills she has and the smile she greets everyone with. I recommend ANYONE to this dealership. I am going to even go one step forward and say the sales team is amazing as well. At the other dealerships my husband and I showed up to the other sales guys didn't even know if we were there to have our vehicle serviced OR looking to purchase a vehicle. They never approached us to ask if we needed help or not, I think they had glue to their chairs. But when we arrived outside Baytown Hyundai the sales guys literally fell over themselves trying to ask if we needed help. Then even when we said we needed the service department walked us all the way there never turning us away since we weren't buying and making them a commission. Do I sound like a commercial? Well I am not. I did not even purchase my vehicle there but guess where I am buying my next one at? More
Tucson My saleperson was honest and straight foward. I was not pressured into making a purchase. The price I paid Was in True car excelent price range. My saleperson was honest and straight foward. I was not pressured into making a purchase. The price I paid Was in True car excelent price range. More
Best Car buying experience. The best car buying experience! DeWayne was great. He made sure that we were happy with our purchase. We have already recommended Baytown Hyudia to o The best car buying experience! DeWayne was great. He made sure that we were happy with our purchase. We have already recommended Baytown Hyudia to others and will continue too. More
My family's 5th great deal from this dealership! I have never seen a dealership that doesn't start the bargaining for a car by trying to get you to pay way more than the car is worth. They are profe I have never seen a dealership that doesn't start the bargaining for a car by trying to get you to pay way more than the car is worth. They are professional, they listen, and the sales staff seems down to earth. I always recommend this dealership to friends and family. I have 3 cars from them and our two sons also drive cars purchased from this dealership. We wont go anywhere else, I don't need the drama and headaches associated with other dealerships. More
My Experience at Baytown Hyundai First Dealership experience with no hassle.They made you feel welcome and at home .i would recommend any one to them And it was worth the drive. Love First Dealership experience with no hassle.They made you feel welcome and at home .i would recommend any one to them And it was worth the drive. Love Baytown Hyundai !! More
Great service, wonderful experience Not like most dealers! They are not pushy just supportive. Helped with any questions and made the buying process so simple! We decided to buy and had Not like most dealers! They are not pushy just supportive. Helped with any questions and made the buying process so simple! We decided to buy and had paperwork complete and was out the door in less then an hour! More
Baytown Hyundai has the Best salesman, Mark Ferow ! In concluding, I will purchase Hyunda's from Baytown Hyundai and Mark Ferow. Thank you for putting me in a great 2017 Elantra with all the bells and In concluding, I will purchase Hyunda's from Baytown Hyundai and Mark Ferow. Thank you for putting me in a great 2017 Elantra with all the bells and whistles ! I love this car. More
Extremely Pleased with Baytown Hyundai! Extremely friendly low pressure staff. No smoke and mirrors. No tricks. Just honest people there to help you buy a new car. I am going straight back t Extremely friendly low pressure staff. No smoke and mirrors. No tricks. Just honest people there to help you buy a new car. I am going straight back to this dealership when we buy our next vehicle. Don't go to one of those high volume places. It's NOT because of the prices. More
Five Starts The dealership as well as amazing. They were ready to help on sight of me. The facility is beautiful and clean. Everyone is friendly and helpful. They The dealership as well as amazing. They were ready to help on sight of me. The facility is beautiful and clean. Everyone is friendly and helpful. They made sure I drove away in the car I fell in love with. My sales rep Dustin was amazing as well! He was helpful and did not give up on me. More
Hyundai Genesis I had a great experience with the Baytown Hyundai dealership. All sales and customer service people were extremely friendly. I was in and out of finan I had a great experience with the Baytown Hyundai dealership. All sales and customer service people were extremely friendly. I was in and out of finance in no time. Overall it was very enjoyable and I love my car selection. More