Baytown Hyundai

Very friendly and Kim listened to what I wanted . she showm She wanted to make sure we understood the car. I called the next day and she said come back and she would make sure we had it working right I appreci She wanted to make sure we understood the car. I called the next day and she said come back and she would make sure we had it working right I appreciate her so much for that More

Quick organized process Quick, organized process for car buying without high pressure tactics. Dustin even set up the Blue Tooth for us and explained features. I was pleased Quick, organized process for car buying without high pressure tactics. Dustin even set up the Blue Tooth for us and explained features. I was pleased with the vehicle, price, and buying process. I highly recommend this dealership. More

HELPFUL WE HAD BOUGHT A CAR FROM JEANETTA BACK IN 2016 SHE HELPED US GET THE CAR WE WANTED SO BOUGHT ANOTHER ONE FROM HER THIS YEAR WE HAD BOUGHT A CAR FROM JEANETTA BACK IN 2016 SHE HELPED US GET THE CAR WE WANTED SO BOUGHT ANOTHER ONE FROM HER THIS YEAR More

Magnificient/Great experience Sorry for the short review. I just spent over 30 minutes typing my experience both here and the horrific one at the previous dealer prior to coming t Sorry for the short review. I just spent over 30 minutes typing my experience both here and the horrific one at the previous dealer prior to coming to Baytown Hyundai. Somehow it got erased by my inputting error. So to bypass the very detailed review. I assure you 100% that everything and everyone, with one minor exception (Sales Manager - can't remember his name) were completely on-board to all that was agreed to over the phone prior to my arrival. Kim handled my call the day before and everything was agreed to (vehicle, price, trade in - estimation) prior to my coming there as a second stop. I wasted my time, a lot of aggravation and flat out being duped and lied to over 5 times to try and swindle my business "Ron Carter Hyundai of Friendswood, TX. -- "DON'T WASTE YOUR TIME GOING THERE FOR THE "" DEAL TOO GOOD TO BE TRUE"" It isn't and won't happen. In spite of my misfortune of the previous experience, Kim not only answered her phone from home (off taking care of 3 grandchildren ill with the flu,) but directed me to Ms. Roxanne, her co-worker and proxy, to complete our deal. She assured me that Roxanne would take care of me and treat me just as she has and would if she would of been there. The deal attempt from HEL_, the other dealership took over 5 hours long, this with my mind already made up on the car and stock number and no test drive required prior to my arrival. The purchasing experience at Baytown Hyundai took just right at 2 hours, 50 minutes was my trying to decide on the 2018 Elantra Limited or Sport. Ms. Roxanne not only knew all the details of Kim and my conversation but she met me at the door and addressed me with "You must be Mr. Domingue and I am here to take care of you." This without her ever meeting me. Very, very impressive. She handled all the details of the soon-to-be purchase and ran a quick 5 minute interference with the Sales Manager, knowing that I was just about to leave because of about $500.00 difference in the numbers. Only one visit, then we finalized the offer/deal. While waiting for everything to be put in writing I visited the parts department; Ms. Priscilla there, stopped doing what she was working on and took over 15 minutes to get pictures, researching and pricing on a duplicate replacement rim/tire for my new vehicle as I don't care for the spare donut (the parts person at the other dealership couldn't or wouldn't take the time or effort to get me that information.) Once done there, this while waiting on the promise paperwork to be completed before going into the finance office, I headed back to Roxanne only to observe her giving vital information about my pet peeves/dislikes on what would have me exit this dealership in a heartbeat should they resort to that sales tactic. Many, many kudos, on a total team effort. I ended up purchasing an extended Bumper-to-Bumper warranty 10 yr/100K miles, because I usually keep my vehicles around the 10 year mark. It was very affordable, $1295.00 w/ 100.00 deductible per occurrence. This unlike the other dealership that was trying to sell me a "Wrap" policy because the B-t-B warranty only covered electrical and mechanical (not computer, technology and electronics), this for right @ 3995.00. Mr. Lee assured me bumper to bumper meant just that, except wearable items like belts, tires, brake pads and battery.) The other location offered me 5.99% with my credit score over 800 and stated that they couldn't offer any better because of the dealer discount, rebates that I was already receiving. My credit union quoted me 2.40% for 48 months, Baytown Hyundai got me 2.29% for 48 months. Hopefully you can see the major difference in the integrity, professionalism and respect between the team at Baytown Hyundai and the scoundrels at Ron Craft Hyundai. More

Jeanetta delivered on her promise I had already spent a couple of days shopping at other dealerships. I was getting tired of the "hidden costs" that weren't showing up in the Internet I had already spent a couple of days shopping at other dealerships. I was getting tired of the "hidden costs" that weren't showing up in the Internet pricing, but were showing up on the printed "deals" presented by the salespeople. In the midst of this frustration, Jeanetta called. She said something like, "I know that those other dealerships will add on 'packages' to their Internet pricing. I won't do that to you." Then she quoted a drive-out price that was below what the other dealerships had offered. The next day, I drove to Baytown Hyundai and Jeanetta took care of everything. Baytown Hyundai delivered on their promised drive-out price with no surprises. Great job to everyone! More

Jeanetta took care of ecerything Jeanetta gave me my best car buying experience ever. She worked up beat other dealerships price and was persistent. She helped me start the paperwor Jeanetta gave me my best car buying experience ever. She worked up beat other dealerships price and was persistent. She helped me start the paperwork before I arrived to test drive the Sonats and ensured the car had the features I wanted. Finance was easy to work with also. More

Excellent Salesperson- Kim Woodburn! Excellent sales person- Kim Woodburn. Made our purchase and process easy and efficient. So pleased that we bought two cars from Kim in a onto. She is Excellent sales person- Kim Woodburn. Made our purchase and process easy and efficient. So pleased that we bought two cars from Kim in a onto. She is a great representation for Hyundai. More

2017 Hyundai Tucson Always the best experience at this dealership. Will send anyone who I know looking for a car to go see these guys at Baytown Hyundai u rock 👍 Always the best experience at this dealership. Will send anyone who I know looking for a car to go see these guys at Baytown Hyundai u rock 👍 More

Gratitude I will certainly be back when I need a new car. There is no need to run all over town. I would recommend these guys to friends and family...110% (Ask I will certainly be back when I need a new car. There is no need to run all over town. I would recommend these guys to friends and family...110% (Ask for Willis!) More

Was over all great. My busy was nice and I got exactly what I wanted help me with everything and I couldn't have asked for a better sales representative would definitely My busy was nice and I got exactly what I wanted help me with everything and I couldn't have asked for a better sales representative would definitely recommend. Also why does this have to be so long. More