Baytown Hyundai

Car buying made easy Stopped in just to test drive a car. The salesman wasn’t pushy. Managers gave me everything I asked for and finance was quick and easy. By far the bes Stopped in just to test drive a car. The salesman wasn’t pushy. Managers gave me everything I asked for and finance was quick and easy. By far the best experience I’ve ever had buying a car. More

Don’t buy used trucks from this dealership Bought a 2015 Dodge Ram. The truck engine light came on 60 miles after I drove it. The warranty I bought declined to replace the sensor. The dealershi Bought a 2015 Dodge Ram. The truck engine light came on 60 miles after I drove it. The warranty I bought declined to replace the sensor. The dealership paid me back. Drove it 50 miles and engine light came back on. Another sensor is out. The manager told me there’s nothing he can do to help me out. Exact words. I had to get the dealership service department to call the warranty place to replace the sensor. Paid $100 again. Drove it 65 miles and another engine light came on another sensor is out. I can’t believe the dealership refuses to help out at all to see why the truck keeps losing sensors. Plus the fact the warranty I bought from them is not wanting to cover the cost to replace the sensors. More

Friendly and helpful dealership Super friendly and helpful employees all over this dealership. Willis helped me and really worked with me to get a car with my unfavorable situation. Super friendly and helpful employees all over this dealership. Willis helped me and really worked with me to get a car with my unfavorable situation. Deno (?) help finalize some paperwork so I didn’t have to sit around and lee worked with me and got me into a good finance deal. These three exceptional employees got me into a car when I thought nobody could and my life is greatly enhanced because of them. More

Amazing. Great no problems I wish I would have been here sooner. I was looking somewhere else then a friend recommended me glad I cake here. Great no problems I wish I would have been here sooner. I was looking somewhere else then a friend recommended me glad I cake here. More

Nice Folks I initially had a more basic Hyundai Sonata lined up to test drive and potentially purchase from online. But, when I got there, I asked if I could che I initially had a more basic Hyundai Sonata lined up to test drive and potentially purchase from online. But, when I got there, I asked if I could check out the Sport version with the 2.0 Turbo engine, and preferred it greatly to the other. So, they made all the changes in their quote, and gave me a good trade in offer for my car, and all went through from there. Very nice experience and nice people. More

New car buying experience I bought a 2018 Elantra from Kimberly Woodburn. She is an excellent sales person and very knowledgeable in what she does. Very easy going, treated us I bought a 2018 Elantra from Kimberly Woodburn. She is an excellent sales person and very knowledgeable in what she does. Very easy going, treated us really well and made our new car buying experience very enjoyable. Also, the finance Dept. Treated us really good. I will strongly recommend the Baytown Hyundai Dealership to all my family and friends. Thanks Rogelio Escontrias More

great dealership fantastic staff all the way around friendly professional very helpful. If they can help they will try their best to get you a new or used vehicle fantastic staff all the way around friendly professional very helpful. If they can help they will try their best to get you a new or used vehicle More

Service Department falls short in customer service Rating is for service department handling of request for service..... Had a flat today after hitting a pothole. Great AAA experience....on the road Rating is for service department handling of request for service..... Had a flat today after hitting a pothole. Great AAA experience....on the road again in 30 minutes. Then made the assumption I'd be able to get the tires (open to getting 4 based on my current mileage) from Hyundai dealer I purchased from. Service department answer was they didn't have any and don't bother to stock any because they don't do enough tire business. While I waited through a long pause for him to say when he could get some he repeated they didn't stock tires any longer and made no attempt to find out when or if he could get any. I wanted to use the dealership in case any damage was found to the rim and it needed replacing also. End result ... Discount gets the business and Hyundai Service Department gets a not so great rating. More

Awesome My sales person was awesome and very friendly. Her name was Jeanetta and I would recommend her highly. Not pushy at all. I left a happy customer. My sales person was awesome and very friendly. Her name was Jeanetta and I would recommend her highly. Not pushy at all. I left a happy customer. More

Jeanetta was fantastic! My saleswoman Jeanetta made my purchasing experience absolutely seamless! We test drove the truck I'd seen online, while the GM checked out my trade. My saleswoman Jeanetta made my purchasing experience absolutely seamless! We test drove the truck I'd seen online, while the GM checked out my trade. As soon as we sat down to talk numbers, she calmly asked me what I would like to get for my trade. I told her, she walked over to the GM and spoke to him briefly and then waved me over. They gave me exactly what I was asking, as well as came down to the price I'd offered for the new vehicle. It literally took longer for them to detail my new truck than it did for me to test drive, discuss the finances, and close the deal (which wasn't long at all). Does that mean that I may have left "money on the table"? Who knows? But what I DO know, is that both parties walked away... satisfied that a good deal had been struck. Couldn't be more pleased with my experience! More