Baytown Hyundai

Does not honor their word. We had agreed on pricing with trade-in and deposit on 12/21 with the dealership knowing we could not meet to finalize all the paperwork until we got We had agreed on pricing with trade-in and deposit on 12/21 with the dealership knowing we could not meet to finalize all the paperwork until we got back in town on 12/30. What do you know - we drive all the way to them to sign the paperwork and now they won't honor the numbers they agreed on. It would be one thing if we didn't come on the day we had agreed on, but that's not the case. They decided that they wanted to change the agreed upon amount for the trade-in to $2600 less because it was past the 7 days from CarMax's offer - which they knew it would be from the beginning. Go elsewhere! More

Hunter in the Service Dept is top notch! ! He always helps me with my vehicles, is honest, fair and helpful. I appreciate that Hunter always takes the perspective of his customers, as if he w ! He always helps me with my vehicles, is honest, fair and helpful. I appreciate that Hunter always takes the perspective of his customers, as if he was the one driving the vehicle that comes in for service. He has been upfront and so helpful! I highly recommend speaking with Hunter, who is also the Service Manager, for your auto service needs. Thank you, Hunter, for your service and care of my vehicle-I appreciate you! More

Zain was so easy to work with. He is the best salesman I've worked with when buying a vehicle! He made the process so simple and helped me get what I wanted and did not try to sell He is the best salesman I've worked with when buying a vehicle! He made the process so simple and helped me get what I wanted and did not try to sell me something I did not want-which is huge! I highly recommend working with Zain at Baytown Hyundai - he will answer your questions and help get you the vehicle you want with no pressure, which allows the buyer to walk out happy and with confidence in their purchase!! More

Update follow up on being overcharged on an estimate on 09/05/2024 of $137.46. The service manager Hunter Bruder promised me the check in the mail on 09/10/2024...no check. It is now 10/06/2024. The accoun 09/05/2024 of $137.46. The service manager Hunter Bruder promised me the check in the mail on 09/10/2024...no check. It is now 10/06/2024. The accounting department of a major company has no one smart enough to credit my credit card or use the USPS to mail a check. I have made at least 10 attempts to get someone to help including e-mails that were never answered and on 10/04/2024 I sent a certified letter per small claims court to the general manager and now I will wait and either he will send me my money, or I will see him in Livingston, Tx small claims court. I am 77 years old, and I guess they think that since I am a senior citizen, and they will take advantage of me, but I have nothing better to do since the fish are not biting and I am getting bored. More

After a horrible experience at the Baytown Nissan they worked with me got me in to see a car immediately and worked with me on the price to help me stay in budget. Definitely come here for any new/used ve worked with me got me in to see a car immediately and worked with me on the price to help me stay in budget. Definitely come here for any new/used vehicles. More

On 09/05/2024, the service department overcharged me by$137.46. On 09/10/2024 Hunter Bruder told me the check is in the mail. today is 09/27/2024...No check. He told me that in order to get the check I by$137.46. On 09/10/2024 Hunter Bruder told me the check is in the mail. today is 09/27/2024...No check. He told me that in order to get the check I would have to drive 50 miles one way to pick up. It seems he either lied to me about sending the check or no one at the dealership is smart enough to use the mail. it is strange since I get mail from all over the United States including fed-ex and ups I guess the small claims court is next, and he can drive the 50 miles. More

Zain helped me today. And I had an absolute great experience! He's the one to ask for when looking for your next vehicle. He got me in and out in record time. With me driv And I had an absolute great experience! He's the one to ask for when looking for your next vehicle. He got me in and out in record time. With me driving away in my new to me vehicle. More

Absolutely love working with Kim. We've leased 2 vehicles through her and highly recommend her. We also really like the finance team. Probably the best finance team at a dealership th We've leased 2 vehicles through her and highly recommend her. We also really like the finance team. Probably the best finance team at a dealership that we've ever worked with. More

I highly recommend Baytown Hyundai and Kim Woodburn. The entire process was seamless and efficient. Kim is knowledgeable and responsive to any questions. I love my Palisade. Thank you! The entire process was seamless and efficient. Kim is knowledgeable and responsive to any questions. I love my Palisade. Thank you! More