Baytown Ford

Excellent service at dealership no hassles. Paperwork didn’t take long. Great 1.9% on getting my new Ford truck. Paperwork didn’t take long. Great 1.9% on getting my new Ford truck. More

Our sales rep Melissa was fantastic, very patient and worked with us to make a reasonable deal in our purchase of 2 vehicles. Thank you for the help and your patience in working with us. Brian, was als worked with us to make a reasonable deal in our purchase of 2 vehicles. Thank you for the help and your patience in working with us. Brian, was also friendly and made sure we were satisfied with our purchase and experience before leaving. More

Great experience overall. I was looking for a v8 F150 and my salesman made the process extremely easy I was looking for a v8 F150 and my salesman made the process extremely easy More

I would highly recommend this dealership. All very genuine and honest people here and extremely helpful with all needs and questions. All very genuine and honest people here and extremely helpful with all needs and questions. More

The people here at Baytown Ford were awesome with the whole experience! Very patient and very helpful. Would highly recommend them to anyone that is interested in buying a new/used vehicle. whole experience! Very patient and very helpful. Would highly recommend them to anyone that is interested in buying a new/used vehicle. More

Was in and out quickly to spend time with my grandchildren. Frank was very attentive and made sure we were comfortable in the buy grandchildren. Frank was very attentive and made sure we were comfortable in the buy More

Ok service but could be better as far as handling issues that arise to the customer that arise to the customer More

After looking for a vehicle for 2 weeks and found our 2015 Suburban on your site. We were amazing by the persistence Alicia had was amazing! She never made us feel uncomfortable. Being I have been in fin 2015 Suburban on your site. We were amazing by the persistence Alicia had was amazing! She never made us feel uncomfortable. Being I have been in finance for 15 yrs and customer service for 20 yrs she has defeated our future business and referrals. THNAK YOU ALICIA AND BAYTOWN FORD FOR SUCH A SMOOTH PRODESS More

Great experience! Purchased a 2023 Ford Ranger, extremely happy with the purchase. Frank Arriola was great to work with, very customer service oriented! I would most d Purchased a 2023 Ford Ranger, extremely happy with the purchase. Frank Arriola was great to work with, very customer service oriented! I would most definitely recommend Baytown Ford and Frank to anyone looking for a vehicle! More

I had a bad dealings with this dealership on Wednesday 12/13. went over to the dealership around 7:30 that morning to look at a used 2018 GMC truck that was on the lot. Once the dealership opened. i calle 12/13. went over to the dealership around 7:30 that morning to look at a used 2018 GMC truck that was on the lot. Once the dealership opened. i called up there to talk to a sales person about a few things i seen wrong with the truck and wanted to see if they would work with me on it. So that's when i got to talk to Enrque M. the really unprofessional sale person who doesn't know how to talk to customer. i was standing in the lobby why i was on the phone with him asking about the truck and if they would work with me on some of the small things i seen on it earlier that morning and he began to tell me the price is what it is and that they already have it marked down. well i started to tell him about another truck i had found that was just like it with lower miles and priced a little more. then that's when he told me... then why are you still taking to me and not going to buy that once that the price on this truck is what it is. Then he had the nerve to ask me when i was going to come in and look at the truck not knowing that i was already there. he just never came out of his office.. So the whole thing is. Enrique M. was very unprofessional and obvious don't know how to treat people. I would watch it when doing business with this Dealership. especially if they are going to have sale guys that treat people like Enrique M. did me. Baytown Ford. More