Baytown Ford

Gelmer Velasquez is an exceptional ford salesman and really made the process fast and pleasant. He was friendly and helpful working threw some obstacles and very knowledgeable of all the ford products really made the process fast and pleasant. He was friendly and helpful working threw some obstacles and very knowledgeable of all the ford products and options of all the different vehicles More

Absolute easiest car buying experience ever! We were in and out in about an hour. Salesman was really knowledgeable and friendly. And the smile on my wife’s face was worth everything! and out in about an hour. Salesman was really knowledgeable and friendly. And the smile on my wife’s face was worth everything! More

Excellent service. I appreciate Joey’s adherence to Covid precautions as well as his help with the locking key for my lug nuts. He made sure I was informed about recalls and arranged to have that work comple precautions as well as his help with the locking key for my lug nuts. He made sure I was informed about recalls and arranged to have that work completed. Appreciate his friendly and professional service. More

Very satisfied with the interaction of them service team and the work performed on my truck. Communication was good and timely, was informed of appointment and when service was done. and the work performed on my truck. Communication was good and timely, was informed of appointment and when service was done. More

Baytown Service Department get 5 stars from me.Sales...a Baytown Service Department get 5 stars from me. Sales...a 3 on a good day. It is what it is. Service always goes above and beyond. Baytown Service Department get 5 stars from me. Sales...a 3 on a good day. It is what it is. Service always goes above and beyond. More

Please read my Yelp review. I was not satisfied at all with my trip to the service Dept in BAYTOWN Ford. Ford has a national recall on there f-250 and 350 fleet that they have been knowing about and yet t with my trip to the service Dept in BAYTOWN Ford. Ford has a national recall on there f-250 and 350 fleet that they have been knowing about and yet they still sold me a high priced truck, over 80k ! And now it’s breaking down with only 50k miles on it! Unbelievable! More

My car seems to be good after worked on at the dealership. I’ve been a couple times and both times my car runs good. This last time was not so fun because it took a month to get my car back which dealership. I’ve been a couple times and both times my car runs good. This last time was not so fun because it took a month to get my car back which now I have to pay a heavy rental car fee. I don’t think I should have to pay it because it’s not my fault that your behind. More

Great experience! Sales person was knowledgeable and very upfront on all of the questions I asked! Finance was quick and professional the only thing I have negative to say is they attached 3 charges for warr upfront on all of the questions I asked! Finance was quick and professional the only thing I have negative to say is they attached 3 charges for warranty I wasn’t aware of that cost me $1500 dollars that I really didn’t want! More

Came in with a number in mind, where I needed to be, told the salesman(Mario),what I wanted, and within 30 min, papers were. Being signed. These guys were able to do exactly what I needed. No haggling, no hi the salesman(Mario),what I wanted, and within 30 min, papers were. Being signed. These guys were able to do exactly what I needed. No haggling, no hidden fees, it was just a pleasant experience! Thanks Mario More