Bayside Volkswagen
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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i have heard about this dealership on the streets by my friends. instead of the other dealerships, i have gone to this one, and i must say that my experience went very well. the employees did indeed help m friends. instead of the other dealerships, i have gone to this one, and i must say that my experience went very well. the employees did indeed help me and guide me through. i rated this dealership as i did because my visit was not upsetting and i was glad to get things done without trouble. and i was very honest when i mentioned that i will recommend this to others as well. More
I wanted to buy the Jetta I currently lease. Mr. Janston I wanted to buy the Jetta I currently lease. Mr. Janston made this possible by his professional, knowledgeable and courteous service. I am extreme I wanted to buy the Jetta I currently lease. Mr. Janston made this possible by his professional, knowledgeable and courteous service. I am extremely satisfied and would readily recommend Mr. Janston to friends and family. More
The vw team was extremely friendly welcoming and very willing to help and satify your every need. Our experience was wonderful was able to get the car we wanted and the price range also .upon delivery w willing to help and satify your every need. Our experience was wonderful was able to get the car we wanted and the price range also .upon delivery we were very satisfyed. Great great staff. Would greatly recomend vw to all my friends and family .salesman Marshall Rosen was a pleasure to work wilt. More
Jeffrey and Andrew were extremely helpful and informative. Everybody at the dealership was nice and respectful. We're very happy with our purchase. We would definitely recommend this dealership. informative. Everybody at the dealership was nice and respectful. We're very happy with our purchase. We would definitely recommend this dealership. More
My mother and I were looking to lease a new Volkswagon Jetta. I was very discouraged by the long island dealerships- Platinum Volkswagon in particular. Went to Bayside, what an amazing experience. I got a Jetta. I was very discouraged by the long island dealerships- Platinum Volkswagon in particular. Went to Bayside, what an amazing experience. I got a great deal and had my new car in less than 24 hours. It was so easy, hassle free and everyone was so friendly. I would very strongly recommend going to this dealership before making a purchase at any other dealership. Thank you Quentin, Jeffrey and Kelly!! More
I usually get the runaround from men when dealing with cars. NOT HERE. This is by far the best service I've ever had when it comes to anything car related. I had been researching cars for days after a cars. NOT HERE. This is by far the best service I've ever had when it comes to anything car related. I had been researching cars for days after a tree limb totaled my car. I thought Jettas were out of my price range, but my father convinced me to check out Bayside Volkswagon and I'm absolutely THRILLED that I did. Jeffrey Schull had sold my father his Jetta, so naturally, we came to see him. My father was with me, but Jeffrey understood that it was ME purchasing the car. Usually, even at a mechanic, if my father comes along, they talk to him as if I'm not there. But seriously, what a class act. I was expecting to get hit by a pushy buy now type, but this was not at all the case. He was open and laid back. Truth be told, I fell in love with the 2010 Jetta SE in the lot, but it was stretching my budget a little, so I wanted to see the 2010 Jetta for a few grand less. I was crushed when I found out it was sold. Jeffrey was such a gentleman. He said he was so sorry but I could always check back because more in that range would become available soon. I asked about the SE model and he told me about all the features and I didn't feel pressured at all to buy because he was understanding of my budget. Once I test drove the thing, I was sold. I wasn't leaving without buying that car. Since it was my first real car purchase, Jeffrey walked me through everything (with my father looking over my shoulder). I would have picked it up later in the day, but he asked if we could get it Wednesday (2 days later) so he could have it cleaned. When I arrived, the car was sparkling like new! Now I thought, well I guess I just do the paperwork and go. They have their money, I have my car...but no! Jeffrey sat with me in the car and showed me how to work everything and made sure I felt absolutely comfortable in the car, which was great, since my last car's only "special feature" was a radio. Jeffrey really made this experience amazing for me. I had the biggest smile on my face driving home. I've already actually referred a woman I know in the market for a Jetta to him already. Thanks again Jeffrey!! More
I recently purchased a 2013 Passat from an out-of-state dealership. As I live in Little Neck I decided to develop a service relationship with Bayside VW. On 3/11 I scheduled an appointment for 3/13 @ 8am dealership. As I live in Little Neck I decided to develop a service relationship with Bayside VW. On 3/11 I scheduled an appointment for 3/13 @ 8am to install my permanent plates (I figured start small to test my experience). I was never advised of a fee for the service despite my request of same. The location was conveniently located but with poor signage its passable. The general demeanor of the reception staff was congenial and the facility was clean. I thought it strange that the receptionist strictly asked my name and told me to take a seat while I waited for Chris. My car sat parked in the service reception area exceptionally long while other vehicles moved quickly through, again I restate that I had a scheduled appointment. As the seating area was a full glass wall, I got to witness my 2 week old Passat come within inches of a rear end collision as I am assuming the valet wasn't looking behind him while he reversed; the other vehicle was there when he entered my Passat. I chalked it up as a spoof. Then 24 minutes after my check in Chris calls out my name and escorts me back to reception. We get to the front desk and he then informs me that the 4 holes he needs to drill into my front fender for the plate installation will take approximately 30 minutes, after waiting 24 and having a scheduled appointment, and I will be charged for the time spent. I hit the ceiling but politely requested my car back. He made no attempts to persuade me to reconsider, he was aware that I purchased it out-of-state and should've been looking to the future to develop a relationship. The same valet brings my Passat back and as I wasn't the only one outside waiting he just went on to the next person, no form of greeting. This is not my first time at any service center let alone a VW service center. I advise anyone reading this to go to Platinum VW in Hicksville, not only are they extremely courteous from the valet to the service manager, and respectful of your time, but the staff has gone over and above to address any issues or concerns I ever experienced. You never need to wait more than 2 minutes to be seated in the service rep's office (not open forum like Bayside, this poor woman next to me had to speak in almost a whisper to discuss her concerns at Bayside) to discuss your appointment. I personally have given Platinum numerous surveys and never given them less than an exceptional rating. Considering the neighborhood Bayside service is located I was expecting nothing less than exemplary service and they completely failed. More
We are very happy to buy the vehicle in bayside Volkswagen .we feel very satisfied. We will recommend to our friends to go there buy the vehicle. Volkswagen .we feel very satisfied. We will recommend to our friends to go there buy the vehicle. More