Bayside Volkswagen

My sales person Jeff was informative and very helpful. The general manager Andrew was realistic and cut the chase, no xx. My overall experience was very good. I will definitely go back there for my next c The general manager Andrew was realistic and cut the chase, no xx. My overall experience was very good. I will definitely go back there for my next car. More

Everyone at dealership was amazing and would recommend to any one interested in buying a Volkswagen.iam happy with my new gulf car and happy with the dealership any one interested in buying a Volkswagen.iam happy with my new gulf car and happy with the dealership More

Finally! I bought my 2013 VW CC from a South Shore dealership and in the first few years it spent more time in the shop in than on the road. Fortunately, what I bought my 2013 VW CC from a South Shore dealership and in the first few years it spent more time in the shop in than on the road. Fortunately, whatever the issue, it was under warranty. At the time, I was bringing the car to a south shore service center because it was close to home. The place was awful for a lot of reasons. The experience of a new car having significant issues and the horrible customer service competently turned me off to VW. Recently, I had another major issue and I couldn't bring myself to give the south shore service department any more business. Since I work up on the north shore, I decided to try Bayside VW/Volvo service station in Great Neck shot. The minute I walked into the building, I felt the difference. Someone greeted me. They listened patiently as listed the litany of things that have gone wrong with the car. I was back for something that had already been fixed. They agreed it was frustrating and I finally felt heard. While I waited to be picked up, someone asked if I wanted coffee. Workers who passed by said hello. It was all very different and very refreshing. Later that day, I got a call from Zach Gehm, my service coordinator. What a pleasure it was to work with him! While they couldn't fix my issue in a day, Zach kept me in loop by contacting me at least once a day until my car was fixed. When I picked up my car he, in detail, explained what was wrong and even brought me out to the car, popped open the hood and explained what they did. A few days later I had another issue and I called Zach and I was all annoyed. He fast tracked me into getting my car in to be looked at and it was resolved in the same day. S While I love my CC, I am disappointed with VW and I likely will not buy another one. My experience with the people I encountered, particularly Zach, has me seriously considering a Volvo as my next car just so I can work with people who care about their customers and their customer service. More

quick and easy Very accommodating and professional. Made every effort to close the deal. Follow up was thorough. Coincidentally, Jeff new us from a prior life. An Very accommodating and professional. Made every effort to close the deal. Follow up was thorough. Coincidentally, Jeff new us from a prior life. Angelo pick the right salesman to close the deal. Angelo clearly is at the top of his game, More

My First Visit To Volkswagon It was a pleasure dealing with a Inki Min who was very thoughtful. He answered all my questions and gave me a great deal. I enjoyed the experience. It was a pleasure dealing with a Inki Min who was very thoughtful. He answered all my questions and gave me a great deal. I enjoyed the experience. More

It was a great experience at Bayside Volkswagen. Salesmen were great at answering all my questions and getting me the best deal possible. It's always a pleasure doing business with them. Inki was amazing as were great at answering all my questions and getting me the best deal possible. It's always a pleasure doing business with them. Inki was amazing as always. More

Friendly and professional. John Albanese treated my wife and I with respect and did not try to force us into purchasing a new car. He was a real gentleman and it wa John Albanese treated my wife and I with respect and did not try to force us into purchasing a new car. He was a real gentleman and it was a real pleasure working with him. More

Amazing and helpful dealership. Angelo and John made the process easy and explained everything from the paper work to the car! Would definitely be back in the future! process easy and explained everything from the paper work to the car! Would definitely be back in the future! More