Bayside Toyota
Prince Frederick, MD
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Great team of sales, Service and Managers I was pleasantly surprised to work with such a great group of NO PRESSURE sales folks. Personal service, friendly and transparent. Got a great deal. I was pleasantly surprised to work with such a great group of NO PRESSURE sales folks. Personal service, friendly and transparent. Got a great deal. More
I was never so happy I misread Google. It's not NYC. So I bought a New to me car from this place I had never heard of. This is not Bayside Toyota of Queens, these people are located four hours away from So I bought a New to me car from this place I had never heard of. This is not Bayside Toyota of Queens, these people are located four hours away from NYC in Maryland. So why did I drive a total of 9 hours to buy a car that several dealers had for sale locally ?(including Bayside Toyota of Queens, NY) Jeff Lehnan was the person I initially spoke to. He was very straight foward and I got a sense of honesty from him I didn't get from him from local dealers. Its very rare when you find someone who is selling something who you don't think is misleading you about what you're buying or at the very least trying to make it seem worth more than it is. Completely opposite of the sales people in the NYC area in their Men's Warehouse buy one get one free suits. Meeting the man I immediately felt I could trust him (after weeks of shopping around locally and doing my research on the car itself of course.) I then was introduced to the rest of the staff and I realized that Jeff was working at Bayside Toyota in Maryland for a reason. These people are genuinely nice. They're not preoccupied with appearances or trying to get an extra dollar. Even their finance manager (and you all know how greasy they can be when you're signing the papers), was an absolutely adorable mature lady who didn't make me feel pressured at all. She just presented all the extended warranty options and helped me choose the right one. There was even a salesman that took three trips to the water fountain to give my dog a drink. Honest people, a solid handshake, no gimmicks, pizza, and water for your dog. (Not to mention I got the car I wanted for the price I wanted.) When the hotel I booked locally which was advertised as pet friendly and then refused to give us the room I returned to the dealership looking for Jeff and found the sales manager Corey Robertson instead. I explained what had happened and after calling local hotels he offered to take the rental car I had left (Avis closes early on Saturdays!) to a location at least forty minutes away. The next time I buy a car, in about 2 to 3 years, I'm going to call Jeff again and when I visit these good people to pick the car up I'll call ahead to the hotel to make sure they accept dogs. P.S. Jeff and the rest of the people at these dealership engendered such a feeling of trust that I signed the papers before I took the test drive. The test drive was a 200 mile trip back to NYC. More
Amazing!! Becca posey was amazing! I felt very secure buying a car from her. I will recommend anyone I know to go to her and buy a car. I will not go to anyone Becca posey was amazing! I felt very secure buying a car from her. I will recommend anyone I know to go to her and buy a car. I will not go to anyone else but her! If I could go higher than 5 stars I would! More
Great customer service We did not arrive until very late but everyone had no problem staying until Midnight so we could make our purchase. Could not ask for better customer We did not arrive until very late but everyone had no problem staying until Midnight so we could make our purchase. Could not ask for better customer service. More
Used Car Delta with Becca at the Used Car Lot. She got me the car and price I could afford. Shawn in Finance was also very nice and helpful with my loan. Delta with Becca at the Used Car Lot. She got me the car and price I could afford. Shawn in Finance was also very nice and helpful with my loan. More
Used Jeep Wrangler I was looking for a very specific Jeep Wrangler model. A used one popped up on one of my car search apps so I immediately called Bayside and spoke wit I was looking for a very specific Jeep Wrangler model. A used one popped up on one of my car search apps so I immediately called Bayside and spoke with Becca. The vehicle had just arrived so all the options were not yet posted. She listened to what I was looking for and verified the Jeep indeed had all the options I wanted. Since I am out of state I was hesitant to just take someone's word (as another dealership had not been honest with me)- she sent me photo verification of all the options I was looking for. She even was able to locate the original window sticker for the vehicle with all the listed options! I ended up making the trip (7 hours) to see the vehicle. Becca was great, was able to do all the negotiations through text and get my written proposal before heading down. The Jeep was exactly as described - we had a question about the navigation and she even had a guy from a Jeep dealership come down and go over it with me!!! She went above and beyond and I couldn't have had a better experience or love my new Jeep anymore!! Thanks Becca and Bayside! I wish I lived closer to take advantage of the Bayside rewards program (oil changes/car washes etc) that are offered. I wouldn't hesitate to buy another vehicle from this dealership/Becca! More
Great Selection, Great Experience Having purchased from Bayside several times in the past, I returned there to buy a Corolla for my college-bound daughter. Sean Mason helped us select Having purchased from Bayside several times in the past, I returned there to buy a Corolla for my college-bound daughter. Sean Mason helped us select a white LE with the options we wanted, which was in stock. My daughter loved it, the trade-in was fair, and we closed the deal that afternoon. Couldn't be easier! A very pleasant experience, as it normally is. No pressure, completely professional sales and finance staff. More
Awesome Time and Experence Great time, Thank you for your professionalism and time you spent with us. Ana was awesome took very good care of my wife and me. Finance, Chris did a Great time, Thank you for your professionalism and time you spent with us. Ana was awesome took very good care of my wife and me. Finance, Chris did an awesome job ensuring that all of the financial paperwork was proper and correct prior to us leaving. Service Department as always did a great job, Paul is awesome, I have had been dealing with him for a long time (since 2010) for servicing my vehicles. This is the first time I had a chance to say anything. Paul - Great job!!!! To everyone at Bayside Toyota great job!!!! It is always wonderful to do business with you all. So far three vehicles bought and serviced by this great team of professional. More
professional, quick, and kind process. I was very pleased in the attention that I got a Toyota prince Frederick , very likely to return. Thank you for your professionalism and good custome I was very pleased in the attention that I got a Toyota prince Frederick , very likely to return. Thank you for your professionalism and good customer service. More
Jarrett is awesome Jarrett Wharton and Mike Wang did a great job getting me in the car I wanted and I walked out of the dealership a happy customer. Jarrett Wharton and Mike Wang did a great job getting me in the car I wanted and I walked out of the dealership a happy customer. More