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Bayside Toyota

Prince Frederick, MD

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rated
481 Reviews

105 Auto Drive

Prince Frederick, MD

20678

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Showing 481 reviews

July 06, 2017

Great service Great friendly and honestly service, easy to deal with them, keep their customers happy all the time , will come back to purchase an other vehicle! More

by Frankc300ing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lyon
Jul 07, 2017 -

Bayside Toyota responded

I appreciate you for letting others know about your experience at Bayside Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care! Kind regards, Mike Wang - General Sales Manager

June 28, 2017

Best Car Buying Experience EVERRR! For the past 3 years, I've managed to put off my husband getting a truck. In this 3 years though, I've had 2 lol. So, finally in May I told him he cou More

by Erykaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Robertson, Michele Hamilton
Jun 29, 2017 -

Bayside Toyota responded

At Bayside Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! All best, Mike Wang - General Sales Manager

June 28, 2017

Great deal great deal and great people; the service was outstanding. The employees were very knowledgeable of the car on the Lot. i visited new and use lot and b More

by sherwood mackall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mason, Mark Stern
Jun 29, 2017 -

Bayside Toyota responded

Thank you for leaving this remarkable feedback. I appreciate your comments and happy to hear that our staff was able to meet your needs. At Bayside Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All best, Mike Wang - General Sales Manager

June 28, 2017

New purchase of Toyota 4runner As I was evaluating my recent, encounters with dealerships In the DC Metro Area, the Staff at Bay Side Toyota was the best by far. The honesty and pro More

by 1Teamster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Wharton, Chris Gentry
Jun 29, 2017 -

Bayside Toyota responded

Thank you so much for the wonderful review of your experience at Bayside Toyota. I am very pleased to hear our professionalism and great customer service has earned your trust in our business. If you ever need anything in the future, please don't hesitate to let us know. Take care! All best, Mike Wang - General Sales Manager

June 19, 2017

Amazing Experience I just recently purchased a used vehicle at this dealership and was incredibly impressed by the friendlyness and professionalism by all the employees. More

by MikeyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Harris
Jun 20, 2017 -

Bayside Toyota responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Bayside Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Regards, Mike Wang - General Sales Manager

June 13, 2017

Air Bag Recall/Loaner Car/Oil Change/Battery Problem I had to get a loaner car due to air bag recall; I had the car for about 4 months. when i took this car back there were a couple of minor scratches on More

by Toyota Recall - shouldn't be my problem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Hanna, Nelson Alvarenga
Jun 29, 2017 -

Bayside Toyota responded

Thank you for taking the time to share your recent experience at Bayside Toyota. We want each customer to be completely satisfied upon visiting us, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me directly. Sincerely, Tom Conner - Director of Service and Parts.

Jul 03, 2017 -

Toyota Recall - shouldn't be my problem responded

Okay. and

Jul 11, 2017 -

Bayside Toyota responded

Thank you for taking the time to share your recent experience at Bayside Toyota. We want each customer to be completely satisfied upon visiting us, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me directly. Sincerely, Tom Conner - Director of Service and Parts.

June 13, 2017

Purchase of a Certified Used Car This was our second car we have purchased from Bayside but our first used car from them. Phil and Cory in the used car department were wonderful to wo More

by Monty Parks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Robertson, Phil Bravo
Jul 11, 2017 -

Bayside Toyota responded

Thank you for taking the time to write a review about your experience here at Bayside Toyota. I am pleased to hear that Phil and Cory were able to provide an efficient and overall positive experience. I appreciate your recommendation as well. Take care! Best regards, Mike Wang - General Sales Manager

June 11, 2017

Great Sales person Mark had great knowlege of the truck that I wanted and huge assistant in working a great deal. Sales process was real easy Chris was o More

by Viv18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Flores, Mark Stern
Jun 20, 2017 -

Bayside Toyota responded

Thank you for your great review about Bayside Toyota! We're glad to have Mark and Chris on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Mike Wang - General Sales Manager

May 29, 2017

Amazing experience! My husband and I went in needing to get out of a lemon we had previously purchased. We were worried that because we owed too much for the car we wante More

by Clarissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kerns, Corey Robertson
May 30, 2017 -

Bayside Toyota responded

Thank you for leaving us this awesome review, Clarissa! I am very happy to hear that Jason and Corey could help get you set up with the perfect vehicle that suits your needs! If there is anything more we can do for you, please feel free to come back and see Bayside Toyota any time! Take care. Regards, Mike Wang - General Sales Manager

May 26, 2017

Just keep doing what you are doing Nice experience; no pressure, everything transparent, good team work with their other brand, just a great way to buy a vehicle either new or used. More

by 2017 Corolla(3)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Acevedo
May 29, 2017 -

Bayside Toyota responded

Thank you for taking the time to write this fantastic review! The Bayside Toyota team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Enjoy your new Corolla! Regards, Mike Wang - General Sales Manager

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