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Bayside Toyota

Prince Frederick, MD

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481 Reviews

105 Auto Drive

Prince Frederick, MD

20678

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Showing 481 reviews

August 28, 2017

100% Satisfied Customer! Upon arriving I was already in good hands based on recommendations. It was nice to be thought of and cared for in advance of purchasing! More

by WLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Baumgarten, Jeff Lehnen, Josh Harris
Sep 03, 2017 -

Bayside Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the entirety of the staff at Bayside Toyota! We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Mike Wang - General Sales Manager

August 21, 2017

LaTisha Jones phenomenal salesperson LaTisha made our shopping a wonderful experience. She listened carefully to what was needed and helped us in weighing our options for a new or used v More

by vdmellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lehnen, Latisha Jones
Aug 22, 2017 -

Bayside Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Wang - General Sales Manager

August 18, 2017

Above and Beyond Service Theresa went above and beyond to meet my needs. She was easy to work with and extremely attentive. I will definitely work with her and Bayside for my More

by conleyca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Alvarado
Aug 22, 2017 -

Bayside Toyota responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Theresa able to provide you with such exceptional service. Enjoy your new car! Sincerely, Mike Wang - General Sales Manager

August 08, 2017

Mr. Rodney, A Professional Salesperson. Mr. Rodney listened with interest as my husband and I shared our priorities when selecting a new car. Then Mr. Wang, sales manager, and Mr. Rodney wor More

by Judy Seversen
Recommend Dealer
Yes
Employees Worked With
Mike Wang
Aug 09, 2017 -

Bayside Toyota responded

Thank you for writing about your visit with us, and congratulations on your new car! Rodney is an asset to Bayside Toyota, and it is encouraging to hear he impressed you by delivering our trademark service. We are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs! Sincerely, Mike Wang - General Sales Manager

August 02, 2017

Repeat Customer This is the third car I've purchased from Bayside. They are by far the best car dealership I've ever dealt with. Ana Acevedo was a great salesperson. More

by tara20639
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wang, Ana Acevedo
Aug 02, 2017 -

Bayside Toyota responded

Tara, it was a pleasure to read about your 3rd car-buying experience at Bayside Toyota. Congratulations on your new car! Our top priority is delivering top-notch service and it's delightful to know Ana provided you with such an outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Regards, Mike Wang - General Sales Manager

August 01, 2017

Been in business and tough credit history customer. Former in business buyer and tough credit history so was not overly enthusiastic about trying to replace my 5 year old vehicle. But it happened. Thank More

by mcbride4grr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wang, Hewston Rodney
Aug 02, 2017 -

Bayside Toyota responded

Thank you for the feedback! We are happy to hear of your positive experience at Bayside Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, Mike Wang - General Sales Manager

August 01, 2017

said would call when done Stated would call when car was done but not call had to go to service dept to see if car was done. this was not the first time someone was going to c More

by jrs4220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
name not on list can't remember I think it was mike in chev service.
Aug 02, 2017 -

Bayside Toyota responded

Thank you for alerting us of this issue. I would like to apologize for your experience at Bayside Toyota. Your feedback regarding your experience with us will be taken into deep consideration. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Tom Conner - Director of Service and Parts - tom.conner@baysideautogroup.com

July 31, 2017

My 2017 Toyota Limited Phil Bravo and Sean were wonderful; knowledgeable, personable, and professional. Whatever questions we threw him were answered thoroughly. Over the ye More

by JTST770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bravo
Aug 02, 2017 -

Bayside Toyota responded

Congratulations on your new car! Our top priority at Bayside Toyota is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Phil and Sean provided you with such a memorable and outstanding experience. We value your business and appreciate your loyalty over the years. Also, your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Regards, Mike Wang - General Sales Manager

July 17, 2017

Classy new Prius The sales staff, Mark Stern and Mike Wang and Chris Flores , in particular, who were very helpful and courteous as well. All three worked with us to More

by wynkoop,deana33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wang, Chris Flores, Mark Stern
Jul 18, 2017 -

Bayside Toyota responded

Congratulations on your new Prius! We are very happy to hear that Mark, Chris, and the team could be so helpful during your purchase. We appreciate your recommendation as well. If there is anything more we can do for you please feel free to come back and see Bayside Toyota any time! Best, Mike Wang - General Sales Manager

July 16, 2017

Came Back Again! Third purchase from Joe Lyon. He always gives us a great deal and is always available after the purchase to help us out. We would recommend Bayside More

by Salshabal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lyon
Jul 17, 2017 -

Bayside Toyota responded

Thank you for doing business with us again, Salshabal. We appreciate your loyalty and your continued trust in Bayside Toyota and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind regards, Mike Wang - General Sales Manager

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