Bayside Toyota

This is the Fourth vehicle my wife and I have purchased from the Bayside group in Prince Frederick and weve never been disappionted, Karen Gardiner is a top notch salesperson and more than willing to help from the Bayside group in Prince Frederick and weve never been disappionted, Karen Gardiner is a top notch salesperson and more than willing to help make your car buying experience a good one. These folks are human and like all of us they are do make a rare mistake here and there, so keeping that in mind treat others like you want them to treat you, Karen, my dear we both look forward to dealing with you in the future, and again thanks to all at Bayside Toyota. More

We bought a new Chevy Silverado and Karen Gardiner was our sales rep. She was extremely nice and very knowledgeable about everything we could have asked her, and we asked a LOT of questions. She was very our sales rep. She was extremely nice and very knowledgeable about everything we could have asked her, and we asked a LOT of questions. She was very professional and went out of her way to make us happy and ensure we got the truck that was right for us and our budget. I never felt pressured to buy it and she also was very patient with helping us fill out the paperwork and explaining everything. I felt that we got a great deal on our vehicle and when I go to buy my next vehicle, my husband and I will definately come back to see Karen! I have also told all my friends to come in and see her because she makes the car buying experience enjoyable which is rare because normally buying a car is not something I had ever liked to do with all the pushy sales people out there who make you wonder if your are getting ripped off. She's not your typical car salesman and that's why we bought a car from her and not went anywhere else. She was so excited for us after we found the truck we wanted that I felt like I had known her my whole life by the time we were done with the whole experience. Also, the paperwork was really easy and the finance and sales managers were great! More

I came into Bayside to check out a car that I was interested in, but didn't necessarily need. My old Toyota was just fine. Karen listened and never once pressured me, just shared an amazing amount interested in, but didn't necessarily need. My old Toyota was just fine. Karen listened and never once pressured me, just shared an amazing amount of information about the new vehicle. Financing and warranty options were explained thoroughly, but again, never pushed on us. Our kids were even tended to with drinks and toys! When we returned a few days later to get an interior treatment applied, the service staff was extremely courteous and got me into a loaner and on my way to work in minutes. The Toyota quality, combined with the friendly, knowledgeable staff, make Bayside a great place to shop and get service from. More

This is not my first experience with Bayside, but it was every bit as good as any other experience that I've had. Short of taking my wife and I out to dinner somewhere, customer service (in sales and servi every bit as good as any other experience that I've had. Short of taking my wife and I out to dinner somewhere, customer service (in sales and service departments) is superb. Paul and everyone else there is very patient and understanding. For quality of work, I have to address the Service Department. I've been having my service done by Bayside for almost three years now, and every visit is highly satisfactory. Price is good and the quality of their work is unbeatable. I've been to dealerships where the sales staff and managers are aloof and unhelpful. That is NOT the case at Bayside. Sales Consultants are helpful and patient and Sales Managers are very approachable and friendly. They make buying a vehicle a pleasant experience. The price of my new Toyota Camry (with 0% financing) was great. I am completely satisfied. I understand how price and trade-in works. The deal was good. It would be hard to beat it anywhere. Paul Veon is the most helpful and friendly sales person that I've met in a long time. He has a knack for knowing how to deal with regular people without acting like an agressive sales person. I will recommend my friends and family to him. More

I recently purchased my 2013 Toyota Tacoma from Bayside and I could not be happier with the experience. Steve (the sales manager) helped out in so many ways to ensure that I received the best treatment. He and I could not be happier with the experience. Steve (the sales manager) helped out in so many ways to ensure that I received the best treatment. He greeted me at the door and introduced me to one of the best sales people I have ever met, Lauren Thompson. I called earlier and informed them I was coming, Steve took the time to go and grab the keys and have them ready for me. There was no fumbling around or "looking for the keys" as I have experienced at other dealerships. The Tacoma was all ready for me as well. Lauren took me on a test drive in the area that allowed me to experience the handling of the truck and answered every question I had. When we got back to the dealership, F and I went smoothly (there were no pushy sales techniques) Janet informed me of the incentives and asked if I wanted them. She answered every question I had and made her recommendations. When everything was said and done... and signed, Lauren delivered the vehicle to me and explained every feature in more depth than she had during the test drive. Overall, I am extremely happy with the price and the customer service. I went to a few other dealerships in Maryland and felt like just another number, at Bayside, I truly felt like on of the family. They took care of me while I was there and I have received two follow up phone calls just to make sure I was still loving my truck. I would recommend Bayside Toyota to any one of my friends and I would highly recommend Lauren, especially if you are looking for a Tacoma! More

Ms. Thompson was an excellant salesperson. I have bought several vehicles from Bayside and she is by far the best I have dealt with. She answered all my questions and made it a NON stressful event. She wa several vehicles from Bayside and she is by far the best I have dealt with. She answered all my questions and made it a NON stressful event. She was extremely helpful after I had purchased the new vehicle as well. She offered to help transfer all my belongings from the old vehicle to the new one. On several occasions she made it clear that if I had any quetions do not hesitate to call. I would definitely recommend her. More

After test driving several different vehicles, I decided that the toyota 4 runner was the preferred vehicle. It met all of my needs and the final decision came down to body style. I really like the look o that the toyota 4 runner was the preferred vehicle. It met all of my needs and the final decision came down to body style. I really like the look of the 4 runner. I returned to bayside becuase the sales staff was friendly and very helpful and it was also the dealer in the preferred area. I wanted to keep to an area close to home for easy access for maintenance. More

We were greeted by Frankie Tayman in a friendly manner. He did not apply any pressure but after we told him the Toyota Camry we were interested in he had a car ready for us to look at almost immediately. He did not apply any pressure but after we told him the Toyota Camry we were interested in he had a car ready for us to look at almost immediately. He had a soft-spoken, calm way about him. He wanted to give us the best deal he could. We told him a monthly payment amount we would be comfortable with and he hit it right on the mark. He explained the features of the car and we took a short test drive. We wanted a particular interior color (gray) and he immediately found a car at another dealership for us and had it delivered to Bayside within a couple hours. When the floor mats did not arrive with the car, he found another set and put them in for us. When we sat down to complete the deal, he walked us through the booklets that explained what our warranty would be, etc. and told us about some extra features we would be offered but did not pressure us to purchase them (extended warranty/Zurich shield, etc.) After we went through the financial details and signed all the necessary paperwork, Frankie took us out to the car itself and visually showed us all the many features and where to find the right buttons, etc., to push for all the workings of the car. He was a wonderful salesperson and we were very comfortable with him and extremely pleased with our experience. More

I would rate customer service a 10. I left with my new vehicle knowing I would be back again someday. Many thanks to my saleslady, Karen...she took exceptional care of me, thank you Karen! vehicle knowing I would be back again someday. Many thanks to my saleslady, Karen...she took exceptional care of me, thank you Karen! More

This was my second purchase from Bayside Toyota, the Camry I purchased approximately 1 1/2 years ago was involved in an automobile accident and declared a total loss by the other driver's insurance comp Camry I purchased approximately 1 1/2 years ago was involved in an automobile accident and declared a total loss by the other driver's insurance company. As you can imagine, it was stressful trying to find a dependable and attractive replacement vehicle as I was still dealing with the physical and mental issues related to the accident and the loss of my 2010 Camry. I initially contacted Bayside after seeing the 2010 Corolla LX on their website. I received a very prompt response and made the decision to purchase the car after seeing it in person and completing a test drive. Mr. Lyon was extremely helpful and courteous and made the process as expedient and easy as possible. I was very pleased with his assistance with my first Bayside purchase and am even more so with my second. I recommend him and Bayside to my friends, family, and co-workers who mention they are thinking of buying a car. More