Bayside Toyota

Pete was a wonderful salesman. He was not pushy,and was courteous and informative. He even came in to the dealership early one day to help us find the used car that suited us best, even though he was not courteous and informative. He even came in to the dealership early one day to help us find the used car that suited us best, even though he was not on the schedule until later in the day. We felt very comfortable with him and appreciated the way he treated us. We will recommend Bayside and especially Pete to anyone we hear who needs a new/used car. More

Special mention is made that Robert Smith is an excellent Sales Consultant. The calibre of experience with the Toyota product line was most evident. He was very attentive to our specifications that we wer Sales Consultant. The calibre of experience with the Toyota product line was most evident. He was very attentive to our specifications that we were seeking in the purchase of our vehicle. The vehicle wasn't on the lot at our first visit. However, when we came in to close the deal, the vehicle exceeded our expectations. Every promise and/or statement made about the vehicle was true. My husband and I are extremely pleased with the vehicle as well as the customer service provided by Mr. Robert Smith. However, the lack of customer service/rudeness from the Finance Rep was truely disappointing and unprofessional. My husband and I started to leave without completing the purchase because of her insensitivity and lack of customer service skills. This is the only portion of the sale that made our experience with this dealership unpleasant. Kudos to Mr. Smith. Excellent customer service from initial vist through delivery of the vehicle. More

From the very start, the employees at Bayside Toyota went above and beyond, not only to make me satisfied and happy but my family as well. After inquiring about a 2011 Dodge Nitro that they had in stock, I r above and beyond, not only to make me satisfied and happy but my family as well. After inquiring about a 2011 Dodge Nitro that they had in stock, I recieved an immediete response from Harry Nguyen answering all my questions and even offering me a $200 discount due to me having to drive almost 2 hours to get there. Since it would be a couple of days before I was able to go to Bayside, Harry kept in contact with me answering any additional questions I had regarding the vehicle. Upon arrival at Bayside Toyota, my family and I were met by Lauren Thomspon who already had the Vehicle waiting for us near the showroom. She answered all questions regarding the vehicle and took my wife for a test drive. Besides her friendly smile and willingness to help us out throughout our car buying experience, she was great with my two year old. She gave him a stuffed bear and a balloon to keep him occupied while waiting for the vehicle to get gassed up and washed. Once it was time for all the paperwork to be done Janet Poloski took care of us. She explained everything to us step by step, and thoroughly educated us on the extended warranty plan which we bought. Instead of just focusing on the paperwork and getting us out of her office(son was running around all over the place, touching everything and making handprints all over the glass windows, she got to know us and we actually had a friendly conversation about life, family and the good ole Marine Corps. All in all, it was by far the best experience that I have had buying a vehicle, this one being my ninth. I would definitely recommend Bayside Toyota to everyone wanting to have a great car buying experience. Special thanks to Lauren and Janet for dealing with my crazy son the whole time. You guys are awesome! More

I had been shopping for a new car for a while and was getting very frustrated. I went to Bayside Toyota just to take a look a was greated right away by Pete. He was extremely nice and informatiive and ma getting very frustrated. I went to Bayside Toyota just to take a look a was greated right away by Pete. He was extremely nice and informatiive and made the buying process a great experience. I could not be happier with Pete and the entire staff. I was even given a tour of the Dealership to meet all the people who make this a FANTASTIC place to deal with. More

I could not have been treated better. Everyone was friendly, polite, helpful and efficient. The whole experience was great. I was able to get the price I need. The paperwork was done very efficentl friendly, polite, helpful and efficient. The whole experience was great. I was able to get the price I need. The paperwork was done very efficently and everything went smoothly. More

This rating is given based on the friendly, hassle free, no pressure sale my wife and I received. The service department is second to none, with clean, quick service. My wife and I agree this has been our no pressure sale my wife and I received. The service department is second to none, with clean, quick service. My wife and I agree this has been our best dealership experiences to date. More

I gave Karen a "Great" rating because she has given us a great servicet. She took us out for a test drive and explained the operation and features of the car thoroughly. She was patient in answ given us a great servicet. She took us out for a test drive and explained the operation and features of the car thoroughly. She was patient in answering our questions. After the sale, she made sure that we understood everything about the car, including the hook up of Entune system. We look forward to a fruitful relationship with Karen. More

This was the best car purchase experience I have ever had, with this being my third new car in 30 years. I had been searching for a new vehicle for the last six months and was quite frustatrated at the had, with this being my third new car in 30 years. I had been searching for a new vehicle for the last six months and was quite frustatrated at the way I had been treated at dealerships in the Metro DC area. I searched specifically for a dearlership outside of the area and chose Bayside Toyota. When I entered the door I was greeted by Lauren Thompson, a spit-fire young sales woman. I told her I was there to see the new Rav-4, which I test drove, but it was not quite what I was looking for. Then Lauren suggetsted the Camry, it was okay, but had was missing a security feature I needed. She inquired with Steve Thompson, who suggested the Avalon. I was skittish at first, but the test drive proved to me that this was the vehicle I was meant to purchase. Let me just say, Lauren was extremely patient, if you asked her a question she didn't know the answer to she was forthright to say, " I don;t know, I will have to get the answer for you". I really appreciated her honesty. Following the test drive, there was no high pressure sales, just a real converstation. In the past,. I would not particpate in this part of the transaction, because it was the unpleasant part, but Steve Thompson assured me that this would be a different experince. It really was. We left the dealership on Saturday evening, wanting an opportunity to 'think it over'. By Monday morning we made the final decision. The paperwork was no problem working with Steve Seek. It was actually fun sitting in the office talking and laughing while signing the papers. One more thing, I have never received so many letters from the staff from thanking us for visitng the dealership to congratulating us for the purchase of the vehicle. Mr. Wannamaker, I don't know how you can improve on perfection. THANKS BAYSIDE TOYOTA!! More

Great all around sales and/or service. Would not go any place else for car care or purchase. I always refer my friends and family. place else for car care or purchase. I always refer my friends and family. More

We are returning customer to Bayside Toyota. In June of 2007 my family purchased 3 vehicles on the same day. When we decided to trade in our 2007 Sequoia for a 2013 4Runner we decided to return to Bayside 2007 my family purchased 3 vehicles on the same day. When we decided to trade in our 2007 Sequoia for a 2013 4Runner we decided to return to Bayside Toyota. 5 years later and the service is still excellent. Karen Gardiner made us feel like family. There was no pressure or sales tactics involved. We got a great vehicle at an agreeable price. All of the staff works together. We have and will continue to recommend Bayside Toyota to our friends and family. More