Bayside Toyota

Great experience from beginning to end. Jeff was helpful and was able to answer any question I had. If he didn't know the answer right then and there, he found the answer for me. Couldn't of asked for a bet and was able to answer any question I had. If he didn't know the answer right then and there, he found the answer for me. Couldn't of asked for a better team to help me. I would HIGHLY recommend this dealership to anyone. More

Work was given a 3 rating because, while the general condition of the cars we looked at was good (with one exception), there were details that need to be improved on . For example one car had peanut sh condition of the cars we looked at was good (with one exception), there were details that need to be improved on . For example one car had peanut shells on the front passenger side floor. Another had loose change. The car we ended up purchasing had some light scratches that were buffed out but this could have been done ahead of time. There was one problem with the certification checklist - the spare tire had not been checked off so it was not clear whether it was an oversight or there was a problem that needed to be resolved. These problems really set the saleperson up for rather embarrassing situations with customers. The one exception was significant. The first Camry we test drove had a loud rubbing sound coming from the back drivers side quadrant. Pete, my son and I all agreed that it was not safe driving the car and we returned to the lot. I believe this was a certified vehicle and it was not a good first impression of vehicle certification process, or the Bayside dealership. Our Salesman, Pete Oestringer provided a great service to his dealership by being open and honest about this problem. If he had tried to minimize the situation in anyway it would have been a deal breaker as his integrity would have been suspect. Both my son and I found Pete to be knowledgable, frank, and responsive to our requests. We drove a least 5 vehicles, new and used, corollas and Camrys trying to get the right combination we were looking for. He was patient and provided excellent guidance on things to think about. I used email at one point to get additional information about a vehicle. The email was received by Harry Nguyen, who promptly responded and made sure Pete was aware of our new interest. It was reassuring to see the sales personnel backing each other up. A friend recommended Pete to me and I would pass along the same recommendation to others doing business at Bayside. In general I would say that the overall experience was great because of the strength of the salesperson. Some work is needed in preping the vehicles. More

What a wonderful experience we had at Bayside. Our salesperson, Karen Gardiner was the most friendly associate that I have ever dealt with. She spoke like we were old friends. Did not feel pressured salesperson, Karen Gardiner was the most friendly associate that I have ever dealt with. She spoke like we were old friends. Did not feel pressured or rushed in any way. Janet Poloski was also very friendly and super helpful when the financing was being finalized. From the time we pulled up till the time we drove the car home was about 3.5 hours. No one ever says they have a good experience at a car dealership.... Well now they do! I have said nothing but the best to family and friends. There is no other dealership from now on! And just another big thank you.. shouting out to Karen Gardiner! :) Sincerely, Beverly Dean & Sarah Guy Colonial Beach, VA and Benedict, MD More

I bought a RAV4 from Lauren Thompson and was very pleased. The whole dealership was very friendly and had a good atmosphere. Lauren was extremely helpful and made sure that I knew of all the features pleased. The whole dealership was very friendly and had a good atmosphere. Lauren was extremely helpful and made sure that I knew of all the features about each car that I looked at. Steve Thompson helped me with the pricing and I am very pleased with the price I got my vehicle. I am very happy with my overall experience and would recommend this staff and dealership to anybody looking for a new car! More

Great experience. I visited the dealership 4 times to test drive/ask questions/negotiate price and was never pressured to buy. They answered all questions and were very competitive in pricing. Pleasure t test drive/ask questions/negotiate price and was never pressured to buy. They answered all questions and were very competitive in pricing. Pleasure to work with. More

It was time to buy a new car. Bayside Service Department has done a Great Job keeping my 13 year old Olds van (that I had bought at another dealership) and my 2009 Prius (purchaced at Bayside), in great sha has done a Great Job keeping my 13 year old Olds van (that I had bought at another dealership) and my 2009 Prius (purchaced at Bayside), in great shape. It was my dealing with Paul Hanna and Brttany Gray that sealed the deal. During a Service Visit, I talked with Karen Gardiner, and test drove a 2013 Prius V. Three visits, and nearly a month later, with no pressure, we sealed the deal, got the car we wanted, and a great price. I know that if the service is as great as it has been, i will be buying my next car from Bayside. Of course with the great service, my cars run for a long time. I still have the 13 year old Van and continue to use it for hauling stuff. (That's a tribute to the service Department). More

My purchasing experience was very pleasant. In the few hours I was at the dealership I felt very welcome like I was family. Thank You Bayside, Especially to Karen! hours I was at the dealership I felt very welcome like I was family. Thank You Bayside, Especially to Karen! More

This is the 6th vehicle I have bought from Joe Lyons, I really like Bayside and the great service that I have always gotten there. Joe Lyons should run for govorner of MD, He would have my vote. I trust hi really like Bayside and the great service that I have always gotten there. Joe Lyons should run for govorner of MD, He would have my vote. I trust him with my $ and my life. He is a great guy, just aint too good lookin, but he makes up for it in hair Gel and nice clothes. More

The service was good, informative and helpful. I was able to test drive 2 vehicles that I was interested in. I will probably go back to this dealer to service my vehicle. able to test drive 2 vehicles that I was interested in. I will probably go back to this dealer to service my vehicle. More

My fiance bought a new truck there a couple of months ago. it was his second purchase at Bayside Toyota. He brought me in there for a used vehicle and we used Karen again. She is simply terrific. So f ago. it was his second purchase at Bayside Toyota. He brought me in there for a used vehicle and we used Karen again. She is simply terrific. So friendly and honest. Just the qualities every sales person should possess. I'm having her keep an eye out on a vehicle for my son, so hopefully I'll be dealing with her again! Keep it up Karen! You're number 1. Janet knows her stuff with financing. Once you get in to see her, you're not in there long, but Bayside needs to get another printer. The two times I've been in there we've had to wait an few hours because there was a burst in sales and only Janet can do all the finance processing. Lots of forms to print. Thanks Bayside. More