Bayside Toyota

The customer service this dealership gives exceeds all expectations! I will keep going back and make sure I spread the word to others. Every time I step into this dealership they treat me fantastic, tak expectations! I will keep going back and make sure I spread the word to others. Every time I step into this dealership they treat me fantastic, take care of my car and go out of their way to ensure they have met all of my needs. During this visit my car received 4 new tires. 2 months ago when I was in, Paul Hanna informed me of the "Buy 3 get 1 Free" deal in July. I arrived Wednesday to see about getting tires put on and Kevin Freeburger was able to place an order for 4 tires and schedule an appt for me first thing Saturday morning. I arrived Saturday morning and was given an hour wait time. After an hour, my car was ready to go! Every time I have had service done to my car, I'm always in and out with no delays or issues. This service department rocks! Keep up the great work guys!! More

AWESOME EXPERIENCE AS USUAL. I HAVE PURCHASED ABOUT 15 VEHICLES FROM CRAIG AND STEVE. IT IS TRULY A NO HASSEL EXPERIENCE!!! I HAVE RECOMMENDED FAMILY AND FRIENDS WHO HAVE ALL HAD GREAT EXPERIENCES. VEHICLES FROM CRAIG AND STEVE. IT IS TRULY A NO HASSEL EXPERIENCE!!! I HAVE RECOMMENDED FAMILY AND FRIENDS WHO HAVE ALL HAD GREAT EXPERIENCES. I THINK MY 16TH PURCHASE SHOULD BE FREE THOUGH, LOL! More

I began with an internet inquiry of several dealerships. Harry Nguyen was first to respond, gave good information, a slightly discounted price and was quickly responsive to questions. When I decided to buy Harry Nguyen was first to respond, gave good information, a slightly discounted price and was quickly responsive to questions. When I decided to buy the vehicle he had found it had been sold. My selection of options was not very popular. No other exact match was available. Harry referred me to the showroom sales department where Mike and Steve explained that a slightly better upgrade package would yield lots of available vehicles. Mike was persistent in arranging a vehicle swap with another dealer and the following day I had my truck. Better truck, better deal, very helpful staff from first contact through finance. This is a fairly small dealership, not part of a giant network of dealers under one ownership. The atmosphere was friendly and informal and I never got that creepy feeling which is unfortunately often part of the car buying experience. That alone is enough reason to rate Bayside Toyota positively. More

Best experience I've ever had at a car dealership. Now I know why my parents always do all their business there!! I couldn't recommend a better place to go. Thanks guys!!! Now I know why my parents always do all their business there!! I couldn't recommend a better place to go. Thanks guys!!! More

Thank you Lauren you were extremely helpful and knowledgeable with the willingness to assist not insist. Exactly what I look for in a salesperson. Great Job! knowledgeable with the willingness to assist not insist. Exactly what I look for in a salesperson. Great Job! More

I have purchased over 5 vehicles from this dealership in the last 10 years and each time I have had an excellent experience. Both the sales staff and service department have gone out of their way to answer the last 10 years and each time I have had an excellent experience. Both the sales staff and service department have gone out of their way to answer any questions I may have had. I highly recommend this dealer for both sales and service. I find the prices on new cars here are better here than most larger chain dealers. More

I had been searching for a used Truck for about 1 month with no luck. I found a Toyota Tundra at Bayside at an exceptional value/price that I could not pass it up. The sales process and service by Lisa a with no luck. I found a Toyota Tundra at Bayside at an exceptional value/price that I could not pass it up. The sales process and service by Lisa and Ken made this a very easy and pleasurable process. The financing went just as smoothly with Janet. All 3 made this such wonderful experience that I would buy another one tomorrow if I needed it! More

I have purchased 4 vehicles at Bayside (3 siennas and a highlander). I always shop around and they ALWAYS come in lower than everyone else in trade in value and new vehicle price. The most recent purchase highlander). I always shop around and they ALWAYS come in lower than everyone else in trade in value and new vehicle price. The most recent purchase they were 2 thousand lower than the three other dealers that I went to. Karen and Steve Thompson (mgr) were the best. I always work with Steve because he is very honest regardless, whether what I want is possible or not. He sets me up with a sales person who always seems to be willing to help. Karen was my sales person for my last 2 vehicles. She is such an awesome person and will bend over backwards to help you get what you want. I recommend EVERYONE goes and sees Steve and Karen! I posted all over facebook in Calvert county how pleased I was with the service and sales staff. Thanks again! More

Good service. Dealership willing to work with us to get exactly the car we wanted. Dealership traveled to get our van that exact same day we bought it. exactly the car we wanted. Dealership traveled to get our van that exact same day we bought it. More

I recently visited Bayside Toyota to purchase a new vehicle and Jeff Lehnen helped me through the process since it was my first time purchasing a car. He was extremely helpful and offered any assistanc vehicle and Jeff Lehnen helped me through the process since it was my first time purchasing a car. He was extremely helpful and offered any assistance he could to help me make the right choice. The finance lady Janet was also extremely helpful and friendly. She greets you with a smile when you enter her office. Overall Bayside does an outstanding job providing customers with top notch customer service and advice to help the car buying process a lot easier. I would recommend Bayside Toyota to anyone who is looking to purchase a brand new car or even a used car. More