Bayside Toyota
Prince Frederick, MD
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I was looking for a Toyota Tacoma and called an old friend (Jeff Lehnen) and he said come on up to the dealership. He arranged for me to test drive a Tacoma and I was happy with it. They did not have w friend (Jeff Lehnen) and he said come on up to the dealership. He arranged for me to test drive a Tacoma and I was happy with it. They did not have what I was looking for so Jeff hooked me up with Steve Thompson in order to order exactly what I wanted. The order came in on time and I was able to work out the deal and trade-in with Jeff and Blake. My only druther with the whole experience was I thought that I could get about three thousand more dollars for my trade-in due to what I saw on the internet. Every person I dealt with was professional and courteous and made buying my truck a pleasurable experience. More
Rudy came out to the lot where my husband and I were looking at the RAV4. We told him we wanted to take it for a test drive. We did and decided we were interested in buying, but not what was on the lo looking at the RAV4. We told him we wanted to take it for a test drive. We did and decided we were interested in buying, but not what was on the lot. So we went inside and I gave first and second choice to a lot of options. Rudy went to locate what I wanted from another dealership. We then received a phone call that required us to leave the dealership. Rudy called me right away on my cell phone to say a vehicle was located. He gave me the price, plus my trade-in price. We were happy with it and made arrangements to come in 2 days later to purchase the RAV4. By the time we returned 2 days later, my husband and I decided we were purchasing a Tacoma also. We arrived with both vehicles we were trading in. While Steve was doing the paperwork for me on my RAV4, Blake was haggling on the trade in price with my husband. My husband got the trade in price he wanted and so purchased a Tacoma. We have nothing but nice things to say about how the whole experience of the purchases went. All three men were very professional and pleasant to work with. We had bought our last 3 Toyotas from this dealership. We have been so happy with this dealership that we came back and bought vehicles number 4 and 5. That should tell you something about what we think of this dealership and the people working there. More
This is the first Toyato I have ever bought. Always been chevy. Ryan was great to work with in helping select a new car. I would recommend Bayside to others looking to by a car or truck. chevy. Ryan was great to work with in helping select a new car. I would recommend Bayside to others looking to by a car or truck. More
Frankie, Kevin, and the guys were friendly and knowledgeable, and they helped us out as much as they could with price, and no pressure. Thanks! knowledgeable, and they helped us out as much as they could with price, and no pressure. Thanks! More
This is the second truck I've purchased from Bayside Toyota and the experience keeps getting better. Lauren was wonderful and I know this sounds cliché, but she made me feel at home--like family and it' Toyota and the experience keeps getting better. Lauren was wonderful and I know this sounds cliché, but she made me feel at home--like family and it's not a put on; she is authenic. Thanks for the great experience and I highly recommend this dealership. More
The reason I gave the rating I did is because over the years I have bought many new/used cars. I have bought a couple from this dealership, but that was several years ago. I have to say that my salesman years I have bought many new/used cars. I have bought a couple from this dealership, but that was several years ago. I have to say that my salesman, Robert was probably the friendliest salesperson I have ever dealt with. No pressure, no gimmicks, just an all around great person. And having Janet as the financial person was a great experience too. She did her best to get us at what we wanted. Thanks for a great experience! I would definitely come back again if I am in need of another car! More
I had a vehicle that left us stranded on a Friday night. I needed a replacement by Monday and Bayside Toyota was my first choice. A couple years ago, we purchased a 2011 Scion from Steve here at Bayside an I needed a replacement by Monday and Bayside Toyota was my first choice. A couple years ago, we purchased a 2011 Scion from Steve here at Bayside and the experience was the best we've had with any dealership so we went back to Bayside. We went in on Saturday afternoon met with Steve (who remembered us) and started looking at options available for new Tacoma Sport trucks which were in limited supply within a 100 miles radius. He laid out the options and what was available/what he could get in such a short period of time, but ultimately he was very good at informing us of the pros and cons and letting the decision be ours. We left Bayside with a new 2014 Tacoma Sport. We were very pleased with the purchase and the excellent care and service received. Janet handled our financing/warranty paperwork. She presented the warranty and maintenance options and left it to us to make an informed decision. We did not feel pressured. Ryan Franklin called the following day and asked how we were enjoying the truck. Additionally, he asked if there was any questions we had and we should not hesitate to call him. Thank you Steve, Janet, Ryan, and Rudy. Sincerely, Mike & Dorene Varbero More
I was extremely nervous to purchase a car. I have had my RAV4 since high school (I graduated over 10 years ago)...and I did not want to let her go or have a car payment. Frankie, my sales person, was very h RAV4 since high school (I graduated over 10 years ago)...and I did not want to let her go or have a car payment. Frankie, my sales person, was very helpful, and made the shopping experience easy. He answered all my questions and gave suggests. I test drove a Camry and a newer RAV4...I ended up purchasing the RAV4 that day! I was still more comfortable not having a tail end on my vehicle. She rides smoothly and was clean. Blake and Janet were awesome finance people...I was able to stay within my budget and got the maintenance package I needed. I did not feel any pressure during the entire time. Also, I did not spend the whole day in there. It took less than 5 hour to complete everything! More
I took my scion frs in for its 15000 mile service which includes a tire rotation, multipoint inspection, oil change and cabin air filter replacement. The first service was prompt and courteous (Gen Cartwri includes a tire rotation, multipoint inspection, oil change and cabin air filter replacement. The first service was prompt and courteous (Gen Cartwright was my service advisor) however I received a call the next day from him to inform me the oil change hadn't been done, just the inspection and tire ration. So I had to take the car back. I asked him to tell me what the entire service entailed but he said he didn't have the information. They proceeded to change the oil. While waiting I looked up the recommended service on my computer and showed Gene that the cabin filter was suppose to replaced. He also confirmed by looking in my owners manual. Despite this the service manager told him that it was not covered and refused to replace although they couldn't show me what service was suppose to performed. I called scion customer service and they confirmed it was covered. I went the next day with my Scion Boost Service Plan and showed the manager (Kevin Murray who was very condescending) and even then he refused to acknowledge it was covered but finally agreed to replace it. After they ordered it, I had to go back again to get the filter. I went ahead and installed it myself to be sure the work was performed. I wouldn't have thought a service would be so difficult or that I would have argue to have a full service performed. I know mine was the first frs they had serviced but I wont take it back there ever again. More
This was my second time buying from Bayside. Both times I was treated very well. The salesman Mike was very friendly and helpful in answering any questions. Steve Thompson was a joy to work with..he needs a was treated very well. The salesman Mike was very friendly and helpful in answering any questions. Steve Thompson was a joy to work with..he needs a part time job as a comedian because he has some jokes now. His sense of humor was one of the highlights of purchasing my new Tacoma. Then there was Steve Seek he was very friendly as well and he sure does close one xxxx of a deal. I highly recommend this team of professionals and this dealership . I was tremendously pleased with the deal that I was given in purchasing my new 2014 Toyota Tacoma Sport.. Thanks Mike, Steve, Steve and Bayside Toyoya! More