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Bayside Toyota

Prince Frederick, MD

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481 Reviews

105 Auto Drive

Prince Frederick, MD

20678

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Showing 481 reviews

October 30, 2018

Bring a lunch I bought a new Toyota Tacoma from Bayside last spring and when it was time for the 5000 mile service I made an appointment and was there several hours More

by bring a lunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea
Nov 12, 2018 -

Bayside Toyota responded

We are very disappointed by the incident that you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Tom Conner - Director of Service and Parts - tom.conner@baysideautogroup.co

October 28, 2018

Poor Service I had a 1:00 appointment, showed up 20 minutes early, finally got to me at 1:00 and said it would be about a hour and a half, did not leave until 4:00 More

by rsheskin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Marshall
Oct 28, 2018 -

Bayside Toyota responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize that we did not meet your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Sincerely, Tom Conner - Director of Service and Parts - tom.conner@baysideautogroup.com

September 19, 2018

2018 rav4 purchase As my wife and I walked through the front door of the dealership we were greeted by Eric Garner. After a brief introduction and what I was looking fo More

by E.Crane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Flores, Eric Garner, Josh Livingston
Sep 19, 2018 -

Bayside Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Have fun in your awesome new Rav4! Thank you for choosing Bayside Toyota! Sincerely, Mike Wang - General Sales Manager

September 03, 2018

Wonderful Experience Purchasing my first vehicle here exceeded my expectations. Jason made my day by being as helpful as possible. Even breaking the ice with some great co More

by BBoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Roberts
Sep 03, 2018 -

Bayside Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Thank you for choosing Bayside Toyota! Sincerely, Mike Wang - General Sales Manager

September 01, 2018

2018 Highlander Purchase Had an amazing experience purchasing a new vehicle today. All of the employees were friendly, helpful, and knowledgeable. By far the best car buying e More

by JShip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Flores, Robert Whitley, Jeff Barley
Sep 03, 2018 -

Bayside Toyota responded

Thank you for this amazing review, JShip! We really appreciate your business and such a wonderful conmpliment. Thank you for choosing Bayside Toyota! Sincerely, Mike Wang - General Sales Manager

August 30, 2018

Awesome service from start to finish!! Bayside Toyota makes you feel like family as soon as you step through the doors. The staff was extremely helpful. Everyone was very friendly. I will More

by Psmay26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Austin, Brittany Wagner, Jason Roberts
Sep 03, 2018 -

Bayside Toyota responded

We are pleased to hear your experience was smooth from start to finish. We’re eager to assist you with every aspect of your automotive inquiries in the future. Thank you for choosing Bayside Toyota! Sincerely, Mike Wang - General Sales Manager

August 25, 2018

Excellent customer service One of the few dealerships I have been to where the salesman (Robert Whiley) asked if we needed any assistance - when we said we were just looking he More

by ET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Whiley
Aug 28, 2018 -

Bayside Toyota responded

Thank you for this amazing review, ET! We really appreciate your business. Thank you for choosing Bayside Toyota! Sincerely, Mike Wang - General Sales Manager

August 19, 2018

THESE FOLKS HAVE CUSTOMER SERVICE NAILED DOWN TO THE T This team here is phenomenal for so many reasons. From Chris in finance to my sales lead Jason Roberts . Even the manager took care of me. I felt valu More

by Chynadoll123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Austin, Chris Flores, Jason Roberts
Aug 20, 2018 -

Bayside Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Thank you for choosing Bayside Toyota! Sincerely, Mike Wang - General Sales Manager

August 09, 2018

Great folks at Bayside Toyota. I am a return customer having purchased 4 new vehicles from Bayside Toyota. I love the people there in particular Steve Thompson and Paul Hanna in th More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Thompson, Paul Hanna
Aug 20, 2018 -

Bayside Toyota responded

Hi Marcus, and thank you! We can't tell you how much we appreciate your customer loyalty! Thank you for choosing Bayside Toyota! Sincerely, Mike Wang - General Sales Manager

August 04, 2018

Immensely Satisfied Customer My family returns to Bayside because of the very outstanding work done by folks like Paul Hanna. Professional service is simply part of his DNA. More

by Returning Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Thompson, Paul Hanna
Aug 07, 2018 -

Bayside Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Wang - General Sales Manager