Bayside Toyota
Prince Frederick, MD
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Teamwork We’ve bought cars from Bayside for about 12 years, and had our cars serviced there for even longer. We don’t buy a lot of cars because they last fore We’ve bought cars from Bayside for about 12 years, and had our cars serviced there for even longer. We don’t buy a lot of cars because they last forever; our Sequoia has 325,000 miles. When we decided to look for a new car Gale stopped by to talk to Cindy Heern, who worked with her on the target prices we had from various buying services. Cindy helped her focus our interests. A few days my wife stopped in with me, but Cindy had to be away. The sales team pulled together and helped us with test rides and my questions. We returned a third time and Cindy was back and picked up from the other team members and completed the sale. Bayside’s teamwork inspires confidence. More
Great Service from Great Local People! The title says it all. When local people work as hard as these people do it is always a pleasant experience dealing with local businesses. The title says it all. When local people work as hard as these people do it is always a pleasant experience dealing with local businesses. More
Salesperson Jeff Lehnen was very professional, knowledgeable & friendly. He expedited our purchase & made the whole experience pleasant. He was accommodating to Jeff Lehnen was very professional, knowledgeable & friendly. He expedited our purchase & made the whole experience pleasant. He was accommodating to our schedule and limited time frame to complete the paper work needed. More
Best Car Buying Experience We Ever Had! When we finally decided that it was time to car shop, we were excited and filled with dread. Like a lot of other people we have not always had a gre When we finally decided that it was time to car shop, we were excited and filled with dread. Like a lot of other people we have not always had a great experience with car salesman. We have spent hours and hours at dealerships in the past and never satisfied with the deal that we received. Dealership made promises to us that never happened. Upon arrival at Bayside, we were met a the door by a eager salesmen. We were thinking, oh boy here we go again. We explained that we were interest in test driving two of their vehicles. The salesman was very informative about the vehicles, he explained all the new features that were available and we were quickly behind the wheel. After completing the drives the sales manager was ready with their quotes on both vehicles. We didn't have to wait around while our salesman went back and forth, bargaining on our behalf. We had done our homework on the internet, so we new what was a reasonable price. They offered great prices on both vehicles, we had a really hard time deciding. We decided on our purchase, went thru the process of financing, which was another surprisingly pleasant experience. We never felt any pressured by the salesman, sales manager or the finance office. All in all, we had a great experience and we have already told all of our family and friends. Our daughter purchased a vehicle there a week after our purchase. More
Awesome Experience Beat dealership around. This is our 7th vehicle purchase with Bayside! We have no need to look anywhere else. My husband bought a Ford truck for our Beat dealership around. This is our 7th vehicle purchase with Bayside! We have no need to look anywhere else. My husband bought a Ford truck for our farm cause Toyota didn't have a diesel. He hates going to the Ford dealership for service and says you cannot put a price tag on customer service! He is hoping Toyota comes out with a diesel so he can get back to Bayside! Cannot say enough good things about them! Won't go anywhere else!' More
Awesome Experience This is our 6th purchase from Bayside. We will not go anywhere else! Beast customer service around and that service continues long after you purchase This is our 6th purchase from Bayside. We will not go anywhere else! Beast customer service around and that service continues long after you purchase the vehicle. They truly are like family! More
New Sienna Karen was very helpful in finding us the exact model with all the equipment we needed. Price was quite satisfactory. She went out of her way to help Karen was very helpful in finding us the exact model with all the equipment we needed. Price was quite satisfactory. She went out of her way to help us. More
Very positive experience I first contacted the Internet Consultant, Harry Nguen, and he was exceptionally helpful - open, positive and set a very positive tone. I drove over 3 I first contacted the Internet Consultant, Harry Nguen, and he was exceptionally helpful - open, positive and set a very positive tone. I drove over 3 hrs to see the vehicle. The Sales Consultant, Lauren Thompson could not have been friendlier and seemed to know a lot about trucks and this truck in particular. The Financial Manager was likewise friendly and helpful. The deal was concluded and all paperwork completed in short order - the truck was exactly what I was looking for! More
First time purchaser at Bayside Toyota The entire sales staff were all excellent and kept in touch with me during the entire process (I ordered a new 2014 Highlander). The delivered price w The entire sales staff were all excellent and kept in touch with me during the entire process (I ordered a new 2014 Highlander). The delivered price was better than I anticipated and there weren't any hidden charges, surprises etc. During my inquiries (internet and in person) there wasn't any sales pressure what so ever. A test drive was arranged when a Highlander came into the dealership ( they were just on the market) and all my concerns/questions were answered before I ordered one. I took delivery within the estimated time period and felt very comfortable with the process from beginning to delivery. The vehicle's ins and outs were clearly explained and any questions I had were answered when I picked up my new Highlander. I have received both dealership and staff thank you letters for my purchase and am very impressed with the complete process from day one. Thank you Lauren, Blake and Andrew. More
Great Car shopping experience After weeks of reading car reviews and trying to determine exactly what I wanted in a car, I narrowed the search down to either a Scion or RAV4. The After weeks of reading car reviews and trying to determine exactly what I wanted in a car, I narrowed the search down to either a Scion or RAV4. The first stop we made was at Bayside Toyota to see a RAV4 which unfortunately had been sold the night before. Eric Eitel, our sales representative, found another RAV4 and a Scion xB for us to test drive. He was extremely patient while I drove the Scion, RAV4 and Scion again. I loved the Scion and that's what we finally decided on. Eric was with us throughout offering to answer questions, suggest other cars and keep us company while the paperwork was completed. The price of the Scion was very good and the price for my trade-in was exactly what I wanted. I would most definitely recommend Bayside to anyone and will go back again if/when it's time to purchase another vehicle. All in all a very good experience. More