Bayside Toyota

Love, Love, Love our RAV4!! I had a very pleasant experience when purchasing our RAV4 from Bayside Toyota in Prince Frederick, Maryland. It started with a very informative websi I had a very pleasant experience when purchasing our RAV4 from Bayside Toyota in Prince Frederick, Maryland. It started with a very informative website that displayed their used vehicle inventory in a very user friendly way. I had been visiting their website for approximately three months to get educated on their pricing and the turnover of their inventory. While there for a basic service on my Toyota Hylander, I walked around the lot looking for two vehicles I had seen on the website. I was greeted by Ryan Franklin, a very friendly and informative salesperson. Ryan was very patient while I picked his brain about the various options on each vehicle and he offered information that I did not think to ask about. He directed us through a great test drive route that really demonstrated the ability of the RAV4. At no time during the whole process did Ryan use any type of high pressure sales tactics. The entire buying process was very cordial and professional...beginning with becoming informed of the product with Ryan's assistance, finalizing a purchase price, and processing the paper work. I would greatly recommend Bayside Toyota to my friends. The only thing I am sorry about is that I didn't purchase my other Toyota from Bayside. More

If better than great was possible I walked into the dealership, after having emailed about a 2014 Toyota Tacoma earlier in the day, only hoping to get to test drive it. I had been to I walked into the dealership, after having emailed about a 2014 Toyota Tacoma earlier in the day, only hoping to get to test drive it. I had been to 2-3 other dealerships prior to coming to Bayside at the recommendation of a friend. The prior dealerships tried to bully me into making a deal, they made me feel like I was burdening them and like I was irrational for wanting to trade my vehicle in and try for something new. They told me I'd have an outrageous payment and I'd have a ridiculously high interest rate, yet they didn't take the time to make the phone calls and work the numbers. I was over the whole car shopping experience. From the moment I walked into Bayside, I was offered a beverage, nice conversation, and they understood my frustration with my experiences with the other dealerships. At first, after the paperwork was drawn up, it appeared that the deal would not work for me, but despite the late hour and my need to stick to a specific payment, they continued to work on deals, get on the phone and make the necessary calls to move some numbers around, and work with me in order to get me into the new vehicle I wanted, at a payment I was comfortable with, at an interest rate that blew my mind since I was told I'd have a double digit rate by the other dealerships! I apologized repeatedly for keeping them so late and for being so strong in sticking to my payment needs, and they repeatedly made me feel completely at ease with what was going on, telling me that they only wanted to help me, and continuing to offer me things to help make the deal go smoothly. I am beyond pleased with the service I received at Bayside Toyota in Prince Frederick. I've been telling my story to everyone who asks about my new truck, and I've recommended them to a few people already. If, on the rating survey above, anything better than great was possible, I'd still want to surpass that as the people at Bayside Toyota are beyond amazing. I have never had such exceptional service in my years of car buying. THANK YOU, THANK YOU, THANK YOU!!! More

We love Ryan! My daughter and I came in looking for a new car for her and we met Ryan Franklin in the parking lot. He was friendly, knowledgeable but never pushy. My daughter and I came in looking for a new car for her and we met Ryan Franklin in the parking lot. He was friendly, knowledgeable but never pushy. He worked hard to get us the best price he could. We actually got a better price at another dealership but we liked Ryan so much that we bought the car from him. Steve and Blake, the Sales Managers were also great, but I can't say enough good things about Ryan and I would recommend that anyone buy a car from him. More

Happy Buyer Had an excellent experience at Bayside buying our new Toyota Sienna. Jeff was great to work with as a salesman. We were able to work everything out ov Had an excellent experience at Bayside buying our new Toyota Sienna. Jeff was great to work with as a salesman. We were able to work everything out over the phone which made the visit to the dealership painless and simple. The finance team was also fabulous. Never felt pressured into buying any extras we didn't want. More

Frankie made buying a car fun! I commute over 100 miles to work and back and was looking for a vehicle that would be comfortable and economical at the same time. My current veh I commute over 100 miles to work and back and was looking for a vehicle that would be comfortable and economical at the same time. My current vehicle was a 2010 fusion that got 26 mpg. Frankie Tayman showed me the Camry hybrid vehicle. Being new to the hybrid market I think I asked a hundred questions, some even twice. Frankie was very patient with me and answered all of them. He knew that I was looking at the Fusion hybrid as well and he never tried to talk me out of buying the Ford. Instead he sat with me and helped me to write a 'must have' list and then made sure that each vehicle he showed me met my list. At one point I came to him and asked him about a smaller car that was not a hybrid that gets better gas mileage than my fusion. Without missing a beat he showed me the corolla that met my must have list. On one test drive I asked him what made him want to sell cars and his answer was, "I like to match people to the car they will love. It is not just about making a sale, but making people happy." The way he treated me I could see that he was genuine because his actions backed up his words. Frankie also impressed my husband. He gets annoyed when he knows more about a car than the sales person. He thinks that Frankie was the most knowledgeable salesperson he has spoken to in our last four car purchases. The icing on the cake for our experience was the color choice. After my final test drive between the Toyota and Ford I went home and discussed with my husband which car to buy. I decided that the one I loved the most was the Camry. Then I had to pick a color. The blue that I loved was only available in the 2014 and not the 2014.5 so I was leaning towards the red. My husband went to Frankie the next day to let him know what I had decided. I had to work so I could not go. When doing the car search for the red, Frankie noticed the blue that I wanted was available with all my wish list items. He told my husband and they decided to surprise me with the color choice. The following evening Frankie came in on his day off to surprise me with the car. I am not sure who was more excited, Frankie or my husband :) This was the best car buying experience I ever had. Frankie went above and beyond to help me find "my" car. The others at the dealership were polite and helpful as well. We were very happy with the treatment we received. We would recommend the dealership to others without hesitation. The salesperson Frankie however makes me want to call all my friends and tell them to go to him to buy a car. That is how impressed we were. Happily driving, Debbie & Tom Linehan More

Great People with whom to Deal Just purchased our third vehicle from this dealership. They are very easy to work with and have always met or exceeded our expectation for price. Fr Just purchased our third vehicle from this dealership. They are very easy to work with and have always met or exceeded our expectation for price. Friendly and courteous. Would buy another car here when needed. More

We had a great experience at Bayside Toyota; the service was wonderful, and Robert Smith was great. He was professional, polite, friendly and knowledgeable about the car we purchased. He showed us the car was wonderful, and Robert Smith was great. He was professional, polite, friendly and knowledgeable about the car we purchased. He showed us the car, explained how the car operated, facilitated a test drive and overall it was a great experience. I would highly recommend him to my friends and family. More

Excellent Time at Bayside Toyota I had a wonderful time at Bayside, Peter, Frankie, Steve and the finance lady (sorry I don't remember your name) did an awesome job at making my famil I had a wonderful time at Bayside, Peter, Frankie, Steve and the finance lady (sorry I don't remember your name) did an awesome job at making my family and myself feel at home. When I arrived I requested Frankie, but he was unavailable at the time so Peter took us around. Peter answered our questions and concerns. Frankie became available and the mutual friendship was respected. Frankie then was able to continue doing business with me. I really enjoyed my time at Bayside. They made me feel like family once I walked in the door. There was no rush, they made us feel welcome like family. More

Highly recommend Bayside Toyota Ryan Franklin was the sales person. He was very friendly, took his time explaining everything , and helped us every way he could to get us a good dea Ryan Franklin was the sales person. He was very friendly, took his time explaining everything , and helped us every way he could to get us a good deal. Steve Seek helped to finalized the deal. Steve was also very friendly, knowledgeable and helped us also to get a good deal. We liked working with Ryan and Steve and appreciated all their help. We would highly recommend Bayside Toyota. More

Review for Ryan Franklin and Bayside Toyota Our sales person, Ryan Franklin was very helpful and knowledgeable. He was able to get us exactly what we wanted in a short amount of time. He facil Our sales person, Ryan Franklin was very helpful and knowledgeable. He was able to get us exactly what we wanted in a short amount of time. He facilitated the trade-in of our current vehicle and the lease of a new RAV4 at the price we wanted. This is the third car we have gotten from Bayside Toyota and we have recommended them to many friends. More