Bayside Toyota

Bayside is the dealship to go to! Before my search for a car, I researched prices and cars that would meet my specific needs. Armed with limited knowledge and a great deal of skeptici Before my search for a car, I researched prices and cars that would meet my specific needs. Armed with limited knowledge and a great deal of skepticism, I visited several dealerships. I was amazed how little the sales staff knew or cared about their cars and my needs. They just wanted to move cars. Then I heard about Bayside and decided I'd give it a try. I was greeted by a wonderful, knowledgable woman, Jessica Sullivan. Her knowledge of cars was impressive, but her ablility to listen to my particular needs and identify cars tailored to my specific needs was amazing. Plus, she didn't hesitate to tap other staff members that may have been more knowlegable about a specific issue. I felt that I had the whole Bayside staff working together as a team to make sure I got exactly what I wanted. They were not just interested in selling a car, they were interested in doing their job in the best way possible. Bayside is the place to go! More

Great Service but Issue With Vehicle Check As a first-time customer and car owner, I was blown away by the customer service I received at Bayside Toyota. The staff worked with me to help me sta As a first-time customer and car owner, I was blown away by the customer service I received at Bayside Toyota. The staff worked with me to help me stay within my budget and was more than accommodating in satisfying my needs when looking for a car. My sales representative Aaron was honest and explained the process to me thoroughly so all my questions were answered. The only problem I had with my car is that a part on my 160-Point Vehicle Check was broken. The guide of my oil dipstick was cracked off and rusted, yet it was checked off as acceptable on my paperwork. I went to the mechanical department immediately and when I explained my situation, they took my car back and had me out of the office within 30 minutes and let me know that my part had been ordered. I received a call a week later that my part was in. Great service! They will go above and beyond to keep their customers happy and be fair!!! More

Great Experience Lauren Thompson was fantastic and made the car buying process so easy. She had exactly what we wanted ready to go with no hassle. The entire Bayside Lauren Thompson was fantastic and made the car buying process so easy. She had exactly what we wanted ready to go with no hassle. The entire Bayside Team is extremely easy to work with and will also be our first choice when looking to buy a new vehicle. More

FANTASTIC Customer Service! Great to work with!!! We had such a GREAT experience with Bayside. Sent an email through their website about a truck my husband and I were interested one evening, the next We had such a GREAT experience with Bayside. Sent an email through their website about a truck my husband and I were interested one evening, the next morning, we immediately got a phone call from Harry (Internet Consultant). He was very nice and he promptly contacted the sales manager Jeff about what we were interested in and the price we were looking for. Once arriving to the dealership, the process was so quick and the truck we were looking at was in EXCELLENT shape for it being used. This is our 4th car through a dealership and by far this was the BEST experience from start to finish. We got the deal done within an hour and we took the truck home! Will definitely come back to them in the future and will let everyone else know to go to them! We thank Harry, Jeff, Jimmy and Janet for EVERYTHING! More

Low key helpfulness got us into the ideal car. Lauren found exactly the car for us, and Janet Poloski made the financing paperwork a pleasant breeze. The whole process took no more than a few days. Lauren found exactly the car for us, and Janet Poloski made the financing paperwork a pleasant breeze. The whole process took no more than a few days. Easy decision to make. Thumbs up! More

Friendly and helpful My experience with this dealership has been great I found them through my insurance company after my car was totaled The salesman actual picked m My experience with this dealership has been great I found them through my insurance company after my car was totaled The salesman actual picked me up from the rental car office. He helped me make the right decision without being pushy. I felt like my business was appreciated from beginning to end. More

MY DREAM CAR BAYSIDE TOYOTA and JESSICA SULLIVAN made finding and purchasing my new touring Avalon a delight. I knew exactly what I wanted and Bayside Toyota made BAYSIDE TOYOTA and JESSICA SULLIVAN made finding and purchasing my new touring Avalon a delight. I knew exactly what I wanted and Bayside Toyota made my purchase seamless. Jessica Sullivan provided me with an extensive review of all the car's bells and whistles. She made it possible for me to really enjoy driving my DREAM CAR. More

Terrible service Brought my car in for 10000 mile checkup, was informed there was another recall on my car, for the seat backs. Told them it had already been complete Brought my car in for 10000 mile checkup, was informed there was another recall on my car, for the seat backs. Told them it had already been completed. No this is a new recall. Two months to get the parts, schedule the appointment, drive there. Oh wait this has already been completed. I told you that two months ago. The response, "Oh well this is great because now we have the parts that no one else has!" Never mind that I lost a half days pay, no apology for the mix up. Really duede, this is great for Bayside. You really need to work on your customer service. 12000miles and 6 times for repairs. Mice in the engine when purchased, AC recall, seat backs, headliner, disconnected electronics, and seat backs. Going back to Honda More

Got a key Cut First visit to the dealership and it was pleasant enough and pretty much what I would have expected. We have a company vehicle that the keys were lock First visit to the dealership and it was pleasant enough and pretty much what I would have expected. We have a company vehicle that the keys were locked in and we needed to get a replacement key made. We dealt with Corey over the phone and in person and he was great to deal with. We thank you for the great customer service. Brad Wells at Herrington Harbour North. More

First new car buying experience Prior to coming to Bayside Toyota my husband and I did our research on which car we wanted to purchase. We had a pretty good idea that the Prius V wa Prior to coming to Bayside Toyota my husband and I did our research on which car we wanted to purchase. We had a pretty good idea that the Prius V was going to be the best fit for us and our growing family. Once we decided upon the vehicle we started searching for which dealership to purchase from. Neither my husband nor I had ever purchased a new car so we were a bit apprehensive about the process. We researched dealerships within a 100mile radius from our home in St. Mary's County. The reviews for Bayside Toyota were far and above any of the other places we looked at (and their prices were very competitive). We decided to make the trip up to PF and are very glad we did! Lauren was very knowledgable and NOT PUSHY at all. She took the time to explain the vehicle to us and provided us with excellent information. Actually everyone we worked with was just great (the gentleman who finalized our paperwork was a hoot...by the time we got to that stage it was around 930pm on a weekday...i was punchy and tired...but everyone took their time with us). My husband and I have already recomended this dealership to our friends and are sure to be back. More