Bayside Toyota

Attentive, Knowledgeable and Friendly service Everyone at Bayside was friendly and attentive from the moment I walked through the door. No pressure, just a few questions and we were on our way to Everyone at Bayside was friendly and attentive from the moment I walked through the door. No pressure, just a few questions and we were on our way to a great day. Ryan was great - knowledgeable and very attentive. I couldn't have asked for an easier or better sales experience. More

Quick and easy Quickly done. Not pushy. Fair value for my trade in. Definitely recommend. Sean Mason and company were excellent. Easy to contact with through cell ph Quickly done. Not pushy. Fair value for my trade in. Definitely recommend. Sean Mason and company were excellent. Easy to contact with through cell phones also More

WONDERFUL DEALERSHIP Tatyana was very knowledgeable about the operation of the vehicle and helped us understand the vehicle inside and out. She did a great job showing us Tatyana was very knowledgeable about the operation of the vehicle and helped us understand the vehicle inside and out. She did a great job showing us the different types of RAV4's that are available (LE, XLE, and Limited). There was no pressure and the buying process was very smooth and nice. Ryan helped us with the test drive and he, too, was very knowledgeable. Two excellent employees! More

Great Experience Ryan's commitment to making the buying process as smooth as possible was unprecedented. Truly the best I have experienced in my 30+ years of buying ca Ryan's commitment to making the buying process as smooth as possible was unprecedented. Truly the best I have experienced in my 30+ years of buying cars. More

No hassle car buying! Debbie Foster was my sales associate and she did an excellent job from car choice to test drive to sale. She helped to make the process move along qu Debbie Foster was my sales associate and she did an excellent job from car choice to test drive to sale. She helped to make the process move along quickly, which alleviated my "car buying anxiety". I especially appreciated being able to have a test drive that included different terrains, and ways to show how well the car performed. Mike Wang made sure that I got the right price for my car, in accordance with all of the intial research that I did on pricing, and I was grateful for him getting me a Coca-cola instead of a Pepsi. Greg Heffner in finance did a tremendous job in getting me the best interest rate, and guided me through the process in a throrough and knowledgeable fashion. In the end I have the car I have always wanted with a payment that can be made without breaking the budget. More

Terrible experince at Bayside Want a quick reminder of everything you have ever hated about buying a car, visit Bayside. I bought my last two cars there and was treated well. No Want a quick reminder of everything you have ever hated about buying a car, visit Bayside. I bought my last two cars there and was treated well. Not so at all on try 3. They showed 0 concern for what I wanted to buy, but were bent on telling me what I should buy and pointing out that the need to follow some archaic and insane dealer rules that have no bearing on the car purchase. Ask for a rough idea of what a car looked at would sell for, "need to set down and discuss it with the manager." Set down and ask for a price, " we need to copy your drivers license so we know you are serious." I can see it now. Ask about how long it will take to get a price - "it will probably be more than 20 minutes." Told them I was not interested in a model X - "let me show you more of model X." And, at all costs, no interest in customer wants, only the process of Bayside mattered. Compare this with another dealer. Call them on the phone and the sales person says "what are you looking for." I tell him and in less than a minute he comes back and says "this is the car we have that is closest to what you want." OK, we are interested, how much is it out the door, Sales-" I will talk with my sales manager and call you back in 5 minute." In less than 5 minutes sales calls back and gives the final price with line by line of all costs." And amazingly, the price seems like a good one with no negotiation required." OK, we are interested, we will drive to DC to see it. Drive to the dealer and see the salesman. Salesman- "I had the car you are interested moved out front. Let's go out and look at it and let me explain some of its new features." Walk about 20', see the pre-cooled car, and a get a very knowledgeable explanation of features. OK, we want it, let's talk price. Sales- " the price is what I told you one the phone." OK, we'll take it but we'd like all weather floor mats as well. Sales- "let me see my manager." In 2 minutes he is back and say they will add the mats at no charge. Total deal done in less time than it took Bayside to tell us we needed to follow certain procedures. I could go on an on about how bad Bayside was. I can summarize by saying, we left southern MD and a dealership we bought 2 previous cars from to buy a car from a DC area dealer. And we strongly prefer buying local. Bayside did an excellent job of giving us every reason possible to buy elsewhere. And, as usual, Bayside will be labeled as a dealership to avoid at all costs to anyone we know that is searching for a car. More

Used pickup truck selection Disliked the idea of truck shopping. Saw some used pickup trucks for sale on Bayside website. Went to AAA website to get lowest price. Went to Bayside Disliked the idea of truck shopping. Saw some used pickup trucks for sale on Bayside website. Went to AAA website to get lowest price. Went to Bayside and was put in touch with Joe Lyon. Found truck I wanted to purchase. Told Joe what I wanted my payments to be. Gave me several options. Told him I would think about it, and get back with him. What I liked best was there was no pressure to purchase then. Was not pushie to buy at that moment. Went home and called Joe. Bought truck. Joe was a pleasure to do deal with. Got truck at good price with payments I wanted. Very pleased with the way everything went. Would definitely buy from Bayside Toyota again. More

Wonderful Team!! I would like to thank Bayside Toyota and the wonderful team of employees. Everybody we talked to was very helpful and friendly. Special thanks to Jo I would like to thank Bayside Toyota and the wonderful team of employees. Everybody we talked to was very helpful and friendly. Special thanks to Joe Lyons for locating the Highlander we were looking for and at the price we needed. More

Great experience! I bought a new Toyota Prius from Ryan Franklin earlier this month and had a wonderful experience. We stepped into the showroom on a Saturday morning w I bought a new Toyota Prius from Ryan Franklin earlier this month and had a wonderful experience. We stepped into the showroom on a Saturday morning with no idea what kind of car we wanted, and had made a decision by noon! Ryan was very patient and let us test drive and learn about several different cars before we decided we liked the Prius. He explained why the Prius was a good choice for someone driving in the city and taught us how the battery worked. He showed us all of the features of the car and made the process very easy! After we bought the car, I had some questions, and he would respond very quickly be email or phone. Overall, had a great experience at Bayside! More

My 2015 Toyota Avalon I had the best service at Bayside They treated me like familey, and took care of all of my needs for purcheing my Avalon. Thanks for takeing such good I had the best service at Bayside They treated me like familey, and took care of all of my needs for purcheing my Avalon. Thanks for takeing such good care of me. I couldent be happier with my experance at Bayside. This was my second purches and I dont think it will be my last I would recomend them to anyone looking to purches a new vehical. Thanks again, Harold Martin More