Bayside Toyota

best service ever My wife and I cane down to buy a car and I can say honestly it was the smoothest experience I ever had. Our Sales Person Mark listened to us from the My wife and I cane down to buy a car and I can say honestly it was the smoothest experience I ever had. Our Sales Person Mark listened to us from the beginning and immediately keyed us into the perfect vehicle for my wife and I. He was straight forward and I genuinely felt like he was looking out for our best interest. He was absolutely awesome as a salesman. When it came to the financing Josh picked up where Mark left off. He was extremely personblel and made everything with the contract crystal clear. It was even more impressive that he was able to accomplish this even though his manager was harping over him constantly and trying to speed it up because someone else was buying a car. The manager, Mike Wang, constantly came in and rushed Josh to hurry while be was explaining the terms of our deal. Josh did a great job despite Mike Wang's constant badgering. I felt as if our purchase wasn't important to Mr Wang. However, Josh did a great job of defusing the whole situation because honestly, I was ready to leave. My wife and I were ready to make the purchase and Josh was explaining our options and we were constantly interrupted by Mr Wang reminding Josh that someone else was waiting. I treat a car purchase as a very serious endeavor and everything was great until Mr Wang made me feel as if my wife and I were a complete waste of time. I don't know what his purpose is there, but it seemed to me it was to act like a task master. Had it not been for how personal Mike and Josh were I would never do business there again. More

Polite, Professional and no pressure. I have been dealing with Steve the sales manager and Kevin the service manager (an Paul on the service line) for several years and several different v I have been dealing with Steve the sales manager and Kevin the service manager (an Paul on the service line) for several years and several different vehicles for both my wife and myself. These two gentlemen head up a great staff and they have a great product. Toyota, best built American truck! More

Outstanding Dealer I entered the dealership about an hour before closing and met with Lisa Novander and Mike Wang. After looking over several vehicles I chose a new 4run I entered the dealership about an hour before closing and met with Lisa Novander and Mike Wang. After looking over several vehicles I chose a new 4runner to test drive and decided to purchase. Lisa and Mike were very courteous and knowledgeable about the product, dealer services and out of state registration. Absolutely no pressure, stress or drama that is sometimes associated with the car buying experience. Once we agreed upon a purchase price, trade-in value, etc. I was introduced to Josh Siegel from the finance department. Josh made the paperwork painless and agreed to insure my out of state registration would be handled expeditiously. From the time I entered the dealership until I drove off the lot in a new 4runner was less than two hours...AMAZING! I would highly recommend this dealership. More

Great People Debbie, Steve and Mike made me feel so comfortable purchasing my new car. I could not ask for better buying experience. I am very happy with my ca Debbie, Steve and Mike made me feel so comfortable purchasing my new car. I could not ask for better buying experience. I am very happy with my car. I give 5 stars to Bay side Toyota. Thank you so much Mary Jane Boswell More

Great Peole to work with Mark was very helpful and made sure we were able to find the right deal. The vehicle we purchased was just the ting we were looking for. He made sure Mark was very helpful and made sure we were able to find the right deal. The vehicle we purchased was just the ting we were looking for. He made sure we understood the paper work and all the features of the car. We had some requirements for the new car but he was able to meet all of them . More

Car went in fine and came out broken I dropped my 04 4Runner to get inspected for an extended warranty covered replacement dash. While it was there they did another recall to my computer I dropped my 04 4Runner to get inspected for an extended warranty covered replacement dash. While it was there they did another recall to my computer system to override the accelerator in case it gets stuck. They said I had low voltage on my battery and they couldn't do the update. (I had my battery checked by another service center and it was fine and the same battery worked fine when we took it back). The problem came when they returned the car. My wife brought it home and said it had a flashing light on the console. I looked at it and it did, the TPMS light was flashing. We called the service center to let them know they had done something to my car and they said they would make a note and look at it when we brought it back. Well when the dash finally came in 2.5 months later we took it back and I reminded them about the light. They had no history of our complaint and said they would take a look at it. After replacing the dash they told me it would cost $400+ dollars to fix the sensors. I told them I thought they should pay for it because it was fine before they got my vehicle. They said it was just a coincidence that it broke while they had it and implied that I was lying and the lights could have been on before. I would think that if the lights were on when I brought it in they would make a note so that I couldn't falsely accuse them of breaking it. He just kept insisting that it was a coincidence and kept saying it couldn't possibly have been done by them. So of the 96,360 hours I've owned the car it worked fine and the three hours they had it the TPMS sensors (two of them) magically shorted out? Horrible service, slow work, rude people. Absolutely never going back. More

Great Dealership Steve did a great job he was the only dealer of the 3 we were talking to that provided us with a itemized list of our costs before we walked in the do Steve did a great job he was the only dealer of the 3 we were talking to that provided us with a itemized list of our costs before we walked in the door. More

Truly a great experience! I was, as a lot of people are, ready to be 'over-sold' as I went car shopping at Bayside Toyota. Had I known now what a great experience it would be, I was, as a lot of people are, ready to be 'over-sold' as I went car shopping at Bayside Toyota. Had I known now what a great experience it would be, I would have looked forward to the adventure. To say this is a great group of people is an understatement. This place is run by Jeff Jacobs in a way that should serve as an example to auto dealers everywhere. Truly a customer-centric experience that left me feeling that not only had I made an exceptional deal, but got a chance to meet some great people along the way. One in particular, Steve Johnson, bears special mentioning. This guy just radiates honesty and integrity, and is and all around nice person to deal with when buying a vehicle. He was the opposite of pushy, and gave me the opportunity to really evaluate my decision...all the while being more patient than I have ever been with anyone. Working with Mike Austin on financing was entirely painless, with him explaining my options in very clear detail. All in all, I drove off the lot in my Certified used Toyota feeling like I had might the absolute best decision in dealing with these folks. Close or far, it is worth your time to visit Bayside Toyota if you are looking for a new or used vehicle. Just wish this review allowed for more than 5 stars!! More

Great Dealership and Very Special People I can't say enough about my experience. I got a great deal on a Toyota, Sienna and all the people there were more than helpful, pleasant, and caring. I can't say enough about my experience. I got a great deal on a Toyota, Sienna and all the people there were more than helpful, pleasant, and caring. Everyone was very knowledgeable and worked together like a well oiled machine. I have told others to visit Bayside, and I will definitely will return. Jessica Sullivan is my "go-to" lady always. She went over and beyond for me. I am sending everyone I know to her. Truly, everyone that I dealt with, couldn't have been more professional, friendly and considerate. I am so pleased with my experience at Bayside. More

Awesome dealership I have never been more happy with a dealership. They bend over backwards to meet your needs. Ryan Franklin and Steve Thompson go above and beyond. I w I have never been more happy with a dealership. They bend over backwards to meet your needs. Ryan Franklin and Steve Thompson go above and beyond. I will never go anywhere else and will always recommend there top notch service. More