Bayside Toyota

Wonderful car buying experience! Johnny Callicott was fabulous! I know most car dealerships say that customer satisfaction is their #1 goal but I experienced it first hand at Bayside. Johnny Callicott was fabulous! I know most car dealerships say that customer satisfaction is their #1 goal but I experienced it first hand at Bayside. Johnny and Mike Wang worked the numbers to give me a fair price for my trade, as well as a great deal on my 2016 4Runner Limited. I also wanted to mention Josh Siegel, he explained the financing in detail and was a pleasure to talk to. I would highly recommend this dealership if you are in the market for a new ride! By far my best experience purchasing a new vehicle. More

Caring Staff, honest deal Steve Johnson was an excellent, caring, honest salesman. We bought a RAV 4 and couldn't be happier with the car or Steve! We felt we got a fair deal Steve Johnson was an excellent, caring, honest salesman. We bought a RAV 4 and couldn't be happier with the car or Steve! We felt we got a fair deal. Thanks! More

Great staff, dealer, vehicle, price and experience. On January 2, 2016 I drove 4 hours to purchase a new 2016 Tacoma TRD Sport Access Cab 2 wheel drive from Bayside. I searched extensively from Chesapea On January 2, 2016 I drove 4 hours to purchase a new 2016 Tacoma TRD Sport Access Cab 2 wheel drive from Bayside. I searched extensively from Chesapeake VA throughout the entire Southeast Toyota region for this vehicle with no success. I turned my search north and found it at Bayside Toyota in Prince Frederick MD. My experiences with Kerry, the internet contact, Mike, the Manager, Sean, the salesman, and Josh, in finance, were all fantastic. They offered a discount on their web site that was better than my 4 local Toyota dealers. Most importantly I found the truck I really wanted months sooner than I could get one locally. A nice fringe benefit was the beautiful country ride between Richmond and Prince Frederick that crossed 3 rivers. Each person I dealt with has reached out to offer any assistance with my new Toyota experience. Sean was especially helpful with the final sale and helping me sync my phone and setup the NAV for my trip back home. I would strongly recommend making the drive for a rewarding experience. Over the rivers and through the woods. More

Helpful, no pressure dealership I was recently looking for a used car and looked at Bayside Toyota. I worked with Patrick Matherne and Cindy Holcombe. Both were very knowledgeable an I was recently looking for a used car and looked at Bayside Toyota. I worked with Patrick Matherne and Cindy Holcombe. Both were very knowledgeable and helpful. There wasn't a lot of selection in my price range, so I ended up purchasing elsewhere, but they called me as they got trade ins in my price range and were very helpful without pressuring me into a sale that wasn't the perfect fit for me. More

Great customer service Quickly met on the lot for help. Sales rep listened to my needs and took time to answer any questions. Was personable and ready to help. Quickly met on the lot for help. Sales rep listened to my needs and took time to answer any questions. Was personable and ready to help. More

Totally satisifed, unexpectantly My wife and I entered the dealership parking lot just to “look” at what was offered. My wife wanted a used SUV but I wanted a newer vehicle that was My wife and I entered the dealership parking lot just to “look” at what was offered. My wife wanted a used SUV but I wanted a newer vehicle that was going to provide real good gas mileage. Royston met us outside, introduced himself and asked us what it was we were looking for. After “listening” to each of us he suggested a new RAV4 Hybrid but my wife knew what she wanted and insisted on a used vehicle. We looked at a few and finally she gave in and asked to see the RAV4. After a relatively short test drive my wife was impressed enough to go inside and start the negotiation phase. It was late at night and I have to get up extremely early to head to work so we informed Royston we only wanted the bottom line. After he conferred with Mike and we were presented with initial quote, a counter offer was given by us and the next thing we know we were in the finance office signing the papers. Royston was the major factor to making this deal possible. He actually “listened” to our needs and suggested the perfect car to meet both of our needs. My wife got her SUV and I got a vehicle that will provide 30 plus miles per gallon. Win-Win situation for us and Royston is a winner for this dealership! More

First Car Purchase Johnny C. and Mike W. both made the car purchasing experience awesome. Johnny was friendly, offered advice, and also knew the specs of the car very we Johnny C. and Mike W. both made the car purchasing experience awesome. Johnny was friendly, offered advice, and also knew the specs of the car very well. Johnny also made sure I was comfortable during the wait and as a first time buyer, I was honestly surprised at the ease, comfort, and lack of awkwardness, as I came into the dealership anxious and expecting pressure or awkward situations (neither of which happened). Mike was able to find me a lender, even though I was concerned over my credit score. I would have liked a lower APR, but Mike worked to find a lender with offering an APR and monthly payments within budget. The atmosphere of the dealership was also appealing, and I would highly recommend Bayside to anyone purchasing a vehicle. Prior to coming to the dealership, I had spoken with Andrew over the phone, and I can say that everyone I encountered during the process was kind, helpful, and direct. More

Fourth Toyota purchased by my family from Bayside I decided to buy a new car spur of the moment when my 2006 Highlander needed - in my opinion - excessive service. However, I had been thinking of a n I decided to buy a new car spur of the moment when my 2006 Highlander needed - in my opinion - excessive service. However, I had been thinking of a new Highlander anyway and had done my research. I bought one of two 2015 models left on the lot. I debated going with a Rav 4; Mark Stern, my salesman, did not try to push me to the higher priced vehicle (though I ended up there anyway). He was informative, listened well, and in the end provided the same excellent service as I decided on this my third Highlander in 10 years. I also should recognize Mike Wang, who showed great patience and professionalism as well as provided clear information regarding financing options and generally helped facilitate the purchase. The service team I have dealt with over the past 10 years are also first rate, and in my opinion I was always provided only the service required, and as a result have serviced my cars every 5,000 miles for the past 10 years. More

How a car buying experience should be. My experience at Bayside was nothing short of amazing. When my GMC broke down we knew it was time for a new car, and my wife and I set aside a few day My experience at Bayside was nothing short of amazing. When my GMC broke down we knew it was time for a new car, and my wife and I set aside a few days for the process of buying a new vehicle. We were surprised when Bayside valued our trade in, found us the perfect vehicle, financed us and had us on the road in just a few hours. They made car buying fun again. Debra Foster made it feel like we were buying from an old friend, and Mike Austin made the financial process (the part I usually dread) quick and painless. I would definitely recommend this dealership to friends and family More

First rate Friendly and professional service. Got the exact car I was looking for at a great price. Everyone went the extra mile to make it a great experience. Friendly and professional service. Got the exact car I was looking for at a great price. Everyone went the extra mile to make it a great experience. More