Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bayside Toyota
Prince Frederick, MD
481 Reviews
Filter Reviews by Keyword
By Type
Showing 481 reviews
March 14, 2017
Straight Forward Service I appreciated Mike's straight forward approach to our car transaction. He was courteous, responsive and patient with my questions. I would definitel I appreciated Mike's straight forward approach to our car transaction. He was courteous, responsive and patient with my questions. I would definitely recommend this dealership to friends and family after our positive experience with them! More
by Sarah
Employees Worked With
Mike Wang, Hewston Rodney
March 10, 2017
Service was above and beyond The service that Joe and Josh provided was beyond exception, I couldn't have asked for anything better. Not only did they answer the phone, all my que The service that Joe and Josh provided was beyond exception, I couldn't have asked for anything better. Not only did they answer the phone, all my questions and accommodate me every time I needed it, but they also got me the deal that fit all my wants and desires. I came into the dealership nervous and unsure of what to do because of several issues I had with the last dealership I worked with. Joe and Josh were so patient and ready to help whenever I needed it. Thank you so much to the both of you, because of you, I'm a bayside for life buyer! More
by Harrison Knowles
Employees Worked With
Joe Lyon, Josh Siegel
March 10, 2017
a very good person and I would buy a car here again. I would buy another car this person. this is a good place to buy a car is bayside. if anyone buys a car or truck f and I would buy a car here again. I would buy another car this person. this is a good place to buy a car is bayside. if anyone buys a car or truck from bayside please go and see becca posey. More
by joe1234
Employees Worked With
Becca Posey, Monica Simonds
March 05, 2017
Thanks "JW"! We love the 4Runner Limited!! I requested information about a 4 Runner Limited and they got right back to me with info about current vehicles in inventory and discounts available. I requested information about a 4 Runner Limited and they got right back to me with info about current vehicles in inventory and discounts available. They were not pushy and when I did go to the dealership to take test drive, we were introduced to Jimmy Williams "JW" and he was very knowledgeable about the questions I had and made the process very smooth stress free. He made sure we received a fare Trade in value on my truck and they honored the deals they offered over the phone. Overall from first contact to keys in hand it was a great experience. Thanks JW! More
by AKbruce
Employees Worked With
Harry Nguyen, Mike Wang, Jim Williams
March 03, 2017
Bayside was excellent: Ana was awesome! We have had previous dealings with Bayside (maintenance on a Toyota bought elsewhere and then, last year, leasing a new vehicle) and definitely knew f We have had previous dealings with Bayside (maintenance on a Toyota bought elsewhere and then, last year, leasing a new vehicle) and definitely knew from our experience that Bayside was our first choice to go to for a new vehicle. We actually requested to see our previous salesperson, who was awesome, but that one was busy. Here's the thing. We were greeted at the door by Ana, and she immediately tried to find the other salesperson. No push, no shove, no pressure. Awesome! We ended up spending most of the afternoon with Ana, and she was DELIGHTFUL. Enthusiastic, knowledgeable, and very helpful. We test-drove several vehicles, and she made each test drive "happen" with seeming effortlessness. I was most impressed with this: I was looking at the Avalon Hybrid, and then tried the new Camry SE hybrid... and while I was leaning toward the SE (which I eventually bought), I received NO PRESSURE WHATSOEVER, not even a suggestion, to focus more on the expensive car. She truly wanted me to be in the vehicle I was happiest with. That's AWESOME. BTW, Ana also helped facilitate us walking out with an upgrade on our other leased vehicle. The rest of the staff also were awesome. We highly recommend Bayside, and we'll use them for all our future needs. Ana, thank you. I know you're new, but your are a tremendous asset to Bayside! More
by Dave and Stacy
Employees Worked With
Mike Wang, Chris Flores, Ana Acevedo
March 02, 2017
Shady Business Lies Stay away as far as you can. Shady Business Shady Business .. Last day of Feb, I shopped a deal for my gf, I am a Sales Manager at a luxury brand dea Stay away as far as you can. Shady Business Shady Business .. Last day of Feb, I shopped a deal for my gf, I am a Sales Manager at a luxury brand dealership in VA. We have agreed on a terms with sales associate over the phone, confirmed multiple times that the lease was 36 months 15k miles at 208/mo with ZERO down, I will not give the vehicle info for other customers' business, however the contract came and I asked my gf to send me the copy ( which I still have it and happy to share with anyone who needs to see it.. ) contract came 210/mo and it was 36 months 12k miles instead of 15k. First they said oh that was put by mistake, then sale manager wanted my gf to accept the deal as is by saying ""oh if you are gonna trade in the car it does not matter how many miles you sign up for" Really? okay.. Then I got on the phone and explained the fact I am indeed in the same business and doing this over 12 years, and I said if that was a humanly mistake please correct it and send her to her way, they needed a few minutes and came back with the explanation of " her credit had to be tier bumped and that is why it could not be 208/month at 15k miles" Oh really? What happened to the humanly mistake? So you are going to print the contract with less miles and not disclose it to her, once I catch it you will first say it was a mistake then say oh I can not lose that much money? All this is for $400 difference on your end that you are being extremely shady about it? That is why we have such a sh.tty name in car business. Even after explaining that I AM IN THE BUSINESS, I KNOW HOW TO READ THE CONTRACT, I KNOW HOW THE LEASE WORKS, I KNOW WHAT THE CREDIT LOOKS LIKE, I KNOW THE DETAILS, the sales manager will go to my gf and say oh just sign it you will trade in anyways mileage does not matter? Cmon guys, you do not have to LIE, try to COVER THE LIE after realizing you are dealing with a Sales Manager not only with a single female at your showroom, then say oh I can not lose that much money so I can not do the deal... That is a TERRIBLE TERRIBLE way of doing business and customer service. I will APOLOGIZE to anyone if one line of what I wrote here is wrong. Your Sales Manager, and I will NOT give a name however whoever needs to know I can provide it privately, needs to realize, people are not stupid and he also needs to understand, he can make money without being shady. More
by M Derindag
Employees Worked With
Mike Wang
March 02, 2017
Great Experience Hewston was friendly, helpful, and knowledgeable. He truly cared about me as a customer and about my needs. I would definitely return to Bayside Toy Hewston was friendly, helpful, and knowledgeable. He truly cared about me as a customer and about my needs. I would definitely return to Bayside Toyota and will recommend them to my friends. More
by Happy Customer
Employees Worked With
Hewston Rodney
March 01, 2017
Extremely Happy Customer We were in an accident and our car was totalled. We had to turn in our rental and no car . Stopped by the dealership to see what they had. Drove out w We were in an accident and our car was totalled. We had to turn in our rental and no car . Stopped by the dealership to see what they had. Drove out with a used Rav4. They listened to what we wanted and made things happen quick. Jeff was so wonderful, treated us just like family. Would highly recommend them. Ask for Jeff he is the best. More
by Debi Shulman
Employees Worked With
Jeff Lehnen
February 27, 2017
Very friendly and helpful Great place to deal with. First new car for my son, they were patient and helpful. Very good customer service. I would recommend to friends. Great place to deal with. First new car for my son, they were patient and helpful. Very good customer service. I would recommend to friends. More
by Chris Smith
Employees Worked With
Hewston Rodney
February 27, 2017
Brother From Another Mother Josh made me so comfortable I felt like family. He went out of his way to get what I wanted and never quit. I would come back and recommend Bayside ju Josh made me so comfortable I felt like family. He went out of his way to get what I wanted and never quit. I would come back and recommend Bayside just to deal with Josh. More
by Mark123
Employees Worked With
Josh Siegel
