Bayside Ford - Service Center
King George, VA
53 Reviews of Bayside Ford - Service Center
Very happy with the service end of the work. Work was performed as requested and staff were helpful and polite. So far no problems. I have an RV on a Ford F450 Chassis. I was relieved that I co Work was performed as requested and staff were helpful and polite. So far no problems. I have an RV on a Ford F450 Chassis. I was relieved that I could find a Ford dealer somewhat close in order to perform the required maintenance. Purvis Ford won’t deal with RV’s. I intend to have Bayview Ford do all the maintenance on my RV regarding Ford maintenance items. My only area I see improvement for is communication. It seemed if I didn’t check after a few days of not hearing from the service advisor, I wouldn’t know what was going on. My vehicle was there for over a week and I was calling after hearing nothing for a few days. Also, if a call is somewhat promised, then it should be made to the customer about status. Maybe something built into your computer systems about a reminder to update customers would be helpful to the service advisors for vehicles left for several days. All of the people I met at Bayview Ford were pleasant and helpful. This was my first time at Bayview and I intend to continue to do business with the company. More
From the time I arrived to the time I left the dealership everyone was friendly and courteous. Thanks everyone was friendly and courteous. Thanks More
I like the service and I will keep coming back again with my F-150. my F-150. More
Always have good service, both from the service advisors and technicians for over a decade and technicians for over a decade More
I was highly satisfied with my service on my 1500 Ram Laramie, The staff was extremely helpful and polite. This dealer is extremely close to my home across the bridge. Laramie, The staff was extremely helpful and polite. This dealer is extremely close to my home across the bridge. More
Picked up car last night. Battery was flat. Thank goodness there was still someone there to help Battery was flat. Thank goodness there was still someone there to help More
Wonderful experience, everyone was very helpful and timely. Professionalism was great. Will definitely be coming back. timely. Professionalism was great. Will definitely be coming back. More
The costumer service was outstanding when contacted, but updates on my vehicle’s status were not forthcoming. The diagnosis took 2 weeks, but the actual repair was timely. updates on my vehicle’s status were not forthcoming. The diagnosis took 2 weeks, but the actual repair was timely. More