Bayside Ford
King George, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 435 reviews
Bayside Ford was very accommodating and responsive in their handling od my trade in an purchase of an F250 for my fleet of vehicles. I would definitely reach out to them the next time I need to add a tr their handling od my trade in an purchase of an F250 for my fleet of vehicles. I would definitely reach out to them the next time I need to add a truck in my natural gas business. More
Very happy with the service end of the work. Work was performed as requested and staff were helpful and polite. So far no problems. I have an RV on a Ford F450 Chassis. I was relieved that I co Work was performed as requested and staff were helpful and polite. So far no problems. I have an RV on a Ford F450 Chassis. I was relieved that I could find a Ford dealer somewhat close in order to perform the required maintenance. Purvis Ford won’t deal with RV’s. I intend to have Bayview Ford do all the maintenance on my RV regarding Ford maintenance items. My only area I see improvement for is communication. It seemed if I didn’t check after a few days of not hearing from the service advisor, I wouldn’t know what was going on. My vehicle was there for over a week and I was calling after hearing nothing for a few days. Also, if a call is somewhat promised, then it should be made to the customer about status. Maybe something built into your computer systems about a reminder to update customers would be helpful to the service advisors for vehicles left for several days. All of the people I met at Bayview Ford were pleasant and helpful. This was my first time at Bayview and I intend to continue to do business with the company. More
Great process! Walt did an awesome job and the team at Bayside did an excellent job making the process smooth and fast Walt did an awesome job and the team at Bayside did an excellent job making the process smooth and fast More
From the time I arrived to the time I left the dealership everyone was friendly and courteous. Thanks everyone was friendly and courteous. Thanks More
I like the service and I will keep coming back again with my F-150. my F-150. More
Always have good service, both from the service advisors and technicians for over a decade and technicians for over a decade More
I hope my experience is not common, and judging by the other reviews mine does seem to be an outlier. But it's still worth saying. I bought a 2021 Honda HR-V online with a sales representative, who was ve other reviews mine does seem to be an outlier. But it's still worth saying. I bought a 2021 Honda HR-V online with a sales representative, who was very kind and showed me all the parts of the car I wanted to see over the phone. I was very satisfied with this part of the experience. However, this is where the problems started. The car was delivered several days later than he had promised because the delivery drivers forgot to pick it up, then despite specifically asking for a new air filter (smoker car), the car was delivered with no air filter. I also noticed a dead passenger-side headlight. Naturally, I reached out to my sales rep and asked for these to be replaced or reimbursed, <$40, and he agreed wholeheartedly to do so upon the loan clearing. When it did, I reached back out periodically and didn't receive a response for a couple of weeks. It turned out that he was no longer with the company. At that point, I reached out to several other people at the company who were unaware of the promise my rep had made. Fortunately, I had the text receipts which helped my case. Communicating with the dealership was difficult as phones were often busy, and emails went unreturned. Almost three months after receiving the car, I finally received a reimbursement check in the mail for the amount of the replacement filter and headlight and I am grateful for those at the company that advocated for me. I know in my head that this is probably an isolated incident, but I wanted to share anyway just in case. More
I was highly satisfied with my service on my 1500 Ram Laramie, The staff was extremely helpful and polite. This dealer is extremely close to my home across the bridge. Laramie, The staff was extremely helpful and polite. This dealer is extremely close to my home across the bridge. More