Bayside Chrysler Jeep Dodge - Service Center

Management Upper management is actively trying to do the right thing by its customers. If you ever have an issue, take it to them. They will do their best to rec Upper management is actively trying to do the right thing by its customers. If you ever have an issue, take it to them. They will do their best to rectify your issue. More

will not be back 1. call and made appt for company car through Wheels Inc, they found my info through the VIN, and asked me what kind of work my car needs to be done. 1. call and made appt for company car through Wheels Inc, they found my info through the VIN, and asked me what kind of work my car needs to be done. The lady setup everything for me. no problem here 2. showed 30 minutes before appt, but waited almost 15 minutes to leave the car to the valet attendant 3. walked to the service desk where there were 3 reps but there was no customer at that time, so i proceed to the 1st rep. He let it out, "THE LINE IS OVER THERE!" I look around, there was no sign saying anything about line. It was very unprofessional the way he presented himself. Very rude, very disrespectful to say the least. 4. the waiting room was dirty and old, but work was done on time, but when there was a problem about payment that they try to say it was my fault that i didnt make it clear the car was leased through Wheels Inc. when I made the appt. That is not true. They found my info when made appt, if operator didnt type it in, that is your fault. 5. took me 20 minutes to get the car back after that. And found someone changed my FM radio preset More

Prompt service. I left my Jeep for very basic service: oil change, tire rotation and state inspection. About an hour later I received a call that oil change and tire I left my Jeep for very basic service: oil change, tire rotation and state inspection. About an hour later I received a call that oil change and tire rotation were done and the inspection will be done in another 20 minutes after which I can pick up my car. The service was fast and professional. More

Excellent Service department, Finance department not so much I would give the service department 5+ stars, especially Jay. They are all great in that department and very honest and helpful. They try their best t I would give the service department 5+ stars, especially Jay. They are all great in that department and very honest and helpful. They try their best to do right by the customer. On the other hand I have to give a total rating of 3 due to the Finance department. They are rude and not very kind to their customers, nor helpful at all. I have been lied to by one particular person in Finance a couple of times for one specific issue and when I try to get it corrected, I am told everything is fine and rushed out the door. Apparently, the issue still exists and I am trying to get that issue fixed to this day and I have had my car for a year now. Not happy with them at all. More

Why bother coming here at all It boggles my mind when car dealership staff is rude, but this is exactly what happened here. Must be the standard set by the owner himself because h It boggles my mind when car dealership staff is rude, but this is exactly what happened here. Must be the standard set by the owner himself because he definitely leads the team in this respect. More