Bayside Chrysler Jeep Dodge

I brought my car into Chrysler for service because the check engine light came on and car jerked when driving. I was initially serviced by Henry when I dropped off my car and was in constant communicatio check engine light came on and car jerked when driving. I was initially serviced by Henry when I dropped off my car and was in constant communication with him each day thereafter until I picked up my car. We, unfortunately, had to go through a third party, the warranty company, for authorization which caused a delay in the service time- at no fault of any employees of Chrysler. The overall experience with Chrysler was great because of Henry and Lenny. Henry kept me well informed of what was going on with the repairs and when he was unavailable, Lenny was able to help me (and even calm me down over the phone when I lost my patience with the warranty company and expressed my frustration). These two employees (and I'm sure there are others that do this each day) exhibited outstanding customer service skills and had an enormous amount of patience. As a consumer, I have a choice of which company I want to do business with. I don't have to bring my car into Chrysler...I choose to bring my car to Chrysler. This decision is simply based on customer service satisfaction and I will continue to do business with Chrysler because of Henry and Lenny and people just like them. I do hope that these two men will be acknowledged for their excellent service but more so for putting my mind at ease when I had doubts about the warranty company making good on their commitment to honor my contract. Thank you! More

It truly was a stress free experience. I got the exact vehicle I wanted for a great price. I felt there was a great team effort in bringing the best customer satisfaction possible. Everyone there from the vehicle I wanted for a great price. I felt there was a great team effort in bringing the best customer satisfaction possible. Everyone there from the receptionist to the sales personal and financial director were amazing, friendly, professional, respectful, and understanding. This is the second time I purchase a vehicle here and I will do so again in the future. A special thanks to Aj! More

I went to this dealer having bought cars from them before. I was entirely justified in my choice to buy my new car there. I knew what I wanted and the approximate price I had in mind. Turgo took al before. I was entirely justified in my choice to buy my new car there. I knew what I wanted and the approximate price I had in mind. Turgo took all the information and brought a coice of vehicles that would meet my criteria. The choice from there was simple. The deal was made and I am totally satified with the whe whole experience. The only N/A above is because I have not used their service department as yet. More

I give a high rating to this dealership and a salesperson because my experience with a car purchase was pleasant and comprehensive. As soon as I arrived at the site, I was approached by salespeople who were because my experience with a car purchase was pleasant and comprehensive. As soon as I arrived at the site, I was approached by salespeople who were friendly and eager to help. Mr Turgo who assisted me with my purchase was knowledgeble and readily answered all my questions. Also he was interrapted number of times by other staff members and clients, Mr Turgo was very curteous and still made me understand how important is my business. After all when finalizing my purchase with financial director Thomas Fazzalaro I had some issues and questions which was addressed and resolved immidiately. Very good experience overall. Will return for a new car again. More

The customer service and professionalism received was exceptional. Me and my husband went in with only intentions to look and receive information on new vehicles and we walked out with a new 2013 vehicle exceptional. Me and my husband went in with only intentions to look and receive information on new vehicles and we walked out with a new 2013 vehicle very pleased with our purchase. Edwin, Rob and Izzy were very polite and clear, never persuasive and worked with only what we requested. I will absolutely recommend this dealership to any potential person looking to purchase a vehicle. More

Percy was very attentive and helpful it the Purchase of my 2012 Wrangler Sahara. He was there to assist me from start to finish. Also I wanted to thank the owner who was also helpful. my 2012 Wrangler Sahara. He was there to assist me from start to finish. Also I wanted to thank the owner who was also helpful. More

I was extremely pleased with my purchase at Bayside Jeep. My sales rep was Turgo Tropnasse. As a sales rep, Turgo is the utmost professional and also the most pleasant gentleman I have ever done business wi My sales rep was Turgo Tropnasse. As a sales rep, Turgo is the utmost professional and also the most pleasant gentleman I have ever done business with. I gave Turgo a very specific idea of what I wanted in a Jeep and he was able to deliver exactly what I wanted. I had also communicated to him a budget that I was not able to go beyond and Turgo was able to deliver on that as well. My experience with Turgo far exceeded the expectations I had coming in. Turgo also worked around my busy schedule and his late hours helped me secure the purchase in less than 3 days. There's a reason why he leads the dealership in monthly sales. If I ever wish to trade up or purchase another Jeep, Turgo will be the only sales rep I will deal with. Thank you, Turgo. More

Great customer service and well mannered staff. Left completely satisfied with my brand new car. Thank you Nelson! From robert & georgia and our new car :) completely satisfied with my brand new car. Thank you Nelson! From robert & georgia and our new car :) More

Our last car buying experiece, at Hillside Honda, was terrible - about as bad as it could be. This time, with this dealer, we experienced the exact opposite. Honesty, good service, professionalism -- a terrible - about as bad as it could be. This time, with this dealer, we experienced the exact opposite. Honesty, good service, professionalism -- and we absolutely LOVE our new Jeep Liberty!! More

Katie was always very patient and positive every time she called to check in with us. We assured us that we could save money on our payment and walk out with a new Liberty... and she was right! Percy was g called to check in with us. We assured us that we could save money on our payment and walk out with a new Liberty... and she was right! Percy was great as well he catered to us as much as he could and was very pleasant to do business with. Al the manager was awesome, so down to earth and made us feel right at home. Tahank you so much for all of your help! oh yes and our favorite guy of all was the guy in the Finance department... Thomas Fazzalaro...he was awesome! We had a lot in common with him and assured us that we got a great deal! Thank you all again and look forward to doing business with you in the future. More