
Bayside Chrysler Jeep Dodge
Bayside, NY
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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they took a deposit from me they told me that they will give it back if I will not get approved they did't approved me and never give me back my deposit don't go to them they r scams give it back if I will not get approved they did't approved me and never give me back my deposit don't go to them they r scams More
Very respectful, professional, and willing to go the extra mile to help us with anything we needed. He was very patient with us and very kind with all the help he offered. Genuine guy. extra mile to help us with anything we needed. He was very patient with us and very kind with all the help he offered. Genuine guy. More
Upon entering the dealership, I was promptly greeted and immediately helped. During my test drive, I was given an overview of all the features of the vehicle. During my first visit after the test drive I ne immediately helped. During my test drive, I was given an overview of all the features of the vehicle. During my first visit after the test drive I negotiated a price. Upon my next visit when going to pick up my vehicle, prices did change due to the sales rep not discussing extended warranties. During the final negotiation dealing with Tom Dunn, he helped me get a price that would better fit my budget even though it was different than my originally negotiated price. When I was told to come pick up my vehicle, I was told that everything was all set up and ready to go, however when I get to the dealership, which is a bit of a drive for me from home, they tell me that not everything was installed, and I have to return the next day to get it installed. Overall I had a good experience, I am annoyed that I have to travel back to the dealership the next day to install things that were told to me were already installed. More
This is my first car purchase, and I am surprise with how bad can the service be with this car dealership. Not only that they changed my car without telling me, they refused to give me my window sticker (whi bad can the service be with this car dealership. Not only that they changed my car without telling me, they refused to give me my window sticker (which is needed for insurance purposes. I called the sales multiple times, and every time I was told the person is busy. I left voice mail messages without one phone call back. I had to go to the dealership 6 times to request for one and I had to escalate my issues to 3 different managers to finally get my window sticker. This is not all. A month after my purchase, I had to find out from the police that not only my birthday was entered wrong on my registration, they also had my "sex" wrong! This is unacceptable! I ended up taking a day off to go to the DMV myself to correct this problem, and no apology yet is received from this dealership. More
I believe the sales people are dishonest and disloyal. We were returning customers who were dealt with unfairly due to a problem that arose. I will not recommend this dealership, especially when management w were returning customers who were dealt with unfairly due to a problem that arose. I will not recommend this dealership, especially when management would not take responsibility over their sales people. More
This is the second time I buy cars from this dealer and both of the times I dealt with Robert-Manager and he has done everything in his power to close both deals for me by getting what I was looking for. both of the times I dealt with Robert-Manager and he has done everything in his power to close both deals for me by getting what I was looking for. I have to say it is my best experience ever...they gave me good money for my trade in and gave me a hell of a deal on the new vehicle. I am very satisfied and happy with the deal I got. I know I couldn't get the same at another dealer...this people are like family. Last, Mike polanco the sales associate who helped me throughout was very good and gave the little push to his manager to close the deal. Thank you guys!!! More
I made my visit to the dealership after being recommended by my bank to work with them. My information was forwarded to Ms Latoya Marks, who worked with my financing and was going to help me select my cars o by my bank to work with them. My information was forwarded to Ms Latoya Marks, who worked with my financing and was going to help me select my cars of interest. Upon contacting Ms Marks to see my cars i first encountered Kate wh was rude to me barbaric and overly aggressive towards me when i asked to speak to Ms Marks, who she told me does not work for the company. I then spoke to Ms Marks and informed her of the matter and she said that could not be true, and i proceeded to work again with her i had an interest in three cars, one was a 2013 dodge avenger, the other was a nissan altima 2012 and a toyota matrix. The day i came in to see the cars Richie informed me that the Nissan was sold, the toyota was sold and the dodge avenger was being demoed by the service mechanic. then he showed me a dodge caliber which was not on my interest at all i wasnt even asked if i would be interested in it, i went to see it, the cars i wanted to see were jammed in the upper parking lot(sign of bait and switch). Upon seeing he car the car had several scratches and dents after being told it was in excellent condition i added that look in a mental note, i proceeded to drive it after i was told that they would make the car as new, upon driving the car, it made a rattling sound in the engine, as well as the electrical problems came to life when i observed that i was unable to operate the power mirrors, the oil was cruddy and leaking antifreeze. the car was values at 14000, i offered him 10000 because of all the problems the lowest this guy would go was 13999 literally one dollar. this company is a total bait and switch and i was on the phone with a friend of mine who hear everything and can verify the criminal behavior of this company. .....When i called to complain i was told i had no right to and i could go f#(k myself. This place is a totla rip off stay far away. More
If you are looking for honesty and quality I suggest you stay far away from Bayside Jeep and Dodge dealership. I purchased an 03 Jeep Liberty a couple months ago in November and was taken total advantage of stay far away from Bayside Jeep and Dodge dealership. I purchased an 03 Jeep Liberty a couple months ago in November and was taken total advantage of. I was purchasing my first vehicle and had no prior knowledge in buying a vehicle. I'm beyond upset and frustrated with the Consultant who sold me the Jeep. I put my total trust in the Sales Consultant Turgo who sold me the Jeep. When I found out how much the vehicle was really worth I wanted to fall off my chair. Turgo sold me a car that was priced for $5,000 he sold it to me at the value of $11,000. These people are thief's and I recommend you to not go here. I was experiencing problems with the vehicle every month and was completely fed up. My friend told me to check out East Hills and man I was wish I went to East Hills first! They were shocked as well when I showed them how much Bayside charged me. My consultant Stan took me under his wing and assured me that East Hills was not going to rip me off. I will never again step foot in Bayside Jeep Dealership and the consultant who sold me the vehicle should be ashamed of himself for ripping me off. I hope other people reading this will take this into consideration and think twice of Bayside Jeep and Dodge. More
These thieves tried to chrage me $236.00 to change a PCV valve on my 5.7 Hemi. The part itself is $28.00 and takes all of 10 minutes to change it. I figured I would have them do it since I was bringing in m valve on my 5.7 Hemi. The part itself is $28.00 and takes all of 10 minutes to change it. I figured I would have them do it since I was bringing in my car for a recall anyway but after hearing a price like that I decided to take my car to another trustable dealership. Stay away from these schumcks!! They are bad news!!! More
Lost our 2010 Jeep Liberty in the Sandy hurricane, and replaced it for a 2012 Jeep Liberty @ Bayside in March, 2013. We bought the vehicle there because of the salesman, Michael Polanco. Michael is a wond replaced it for a 2012 Jeep Liberty @ Bayside in March, 2013. We bought the vehicle there because of the salesman, Michael Polanco. Michael is a wonderful young man who worked with us to get the car with the options that we wanted. He is definitely an asset to their organization, and if we need to purchase another vehicle in the future we would feel comfortable going back to Bayside and dealing with Michael. Additionally, with the managers input we were able to negotiate a price that we were willing to pay that included everything. We appreciated their time and efforts to find us the car, which was not in stock at their location, as well. All in all was a good experience, and we are very happy with our Jeep....ONLY IN A JEEP is a reality when you own one. We highly recommend it. More