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Bayside Chrysler Jeep Dodge
Bayside, NY
9,276 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you.
Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape.
We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 9,276 reviews
January 14, 2019
People real helpful and nice .. The sales person Frank was great he help me out with everything I needed and he gave me a great price .. only thing is it bad that I was there for ma The sales person Frank was great he help me out with everything I needed and he gave me a great price .. only thing is it bad that I was there for maybe 6 hours but it was not his fault .but you do need a better waiting room ..with food and drinks.. More
by Juancdavila1979
Employees Worked With
Frank Perez, Sean Rickard
January 12, 2019
Worst Customer Experience (Unsafe environment) My experience at the Service department at Chrysler, Jeep, Dodge in Bayside, Queens was the worst customer experience I think i have ever experienced. My experience at the Service department at Chrysler, Jeep, Dodge in Bayside, Queens was the worst customer experience I think i have ever experienced. I brought my Jeep to this facility because I had two things to repair (a crack in my windshield and a hinge to repair on my gate). I'll start from the beginning. When I brought my car to the dealer, I waited in line to drop my car off. While waiting in my car, a service worker driving another vehicle, HIT MY CAR. he took a wide turn and rubbed bumpers. Then he literally DROVE AWAY. I walked into the office and brought it up and it was shrugged off and dismissed. There was just a scratch on my bumper so I moved on. Then the real fun began. I explained my needs and was informed that I would receive a phone call with estimated costs for parts etc in 4 hours. After 12 hours, I phoned the office. Nothing had been done. In fact, the team forgot what was needed for the car. I had to start over. Following day, I get a call stating that I would owe XX amount of money for the service. I asked questions and informed the representative that I knew that the parts and service would not cost XX as I had done research and called ahead for a quote. His immediate response was "if you don't choose to take the service, you will be charge $199 dollars for a diagnostic test". Is this real life? Not only was this clause never spoken of, he was basically telling me he would keep my car hostage. I won't go into any detail but I got my point across and I received the service needed at an exaggerated cost. Lastly, the more insane instance was when I went to pick up my car (as if it could get worse). I picked up my car and it seemed like a service employee might have left a tool in the trunk of my car. I walked down to the garage to give it to them and began to be threatened and verbally abused by a service member. If there is an employee or customer service member from this dealership reading this, you should really give me a call or email. You have a real problem happening at your dealership. More
by RYAN.SCHAFER
Verified CustomerEmployees Worked With
Kevin
January 11, 2019
Dodge durango RT Very good customer service, very clear information. For a high level of customer service contact geovani he will put you in the right direction, telli Very good customer service, very clear information. For a high level of customer service contact geovani he will put you in the right direction, telling you what you need to know, simply he is the best. All the saff treat you like they know you for a long time, always smiling. Good people. Very respectful too. Like Geo say 0 prejudgment. More
by MIGUEL4874
January 11, 2019
Quick. Precise. The sales associate I work with understood my needs. I've had negative experience with OTHER dealership BUT Bayside Jeep took me in and made up for it The sales associate I work with understood my needs. I've had negative experience with OTHER dealership BUT Bayside Jeep took me in and made up for it! I am so grateful with these guys. I gave my sales associate Juan all of my requirements in a Vehicle, my price point, and he work painstakingly to accommodate me. I've had my vehicle 4 days now and so far so good! I'm so grateful to find a sale associate that cares about his customers. Genuinely. He didn't try to sale me anything I wasn't looking for. he showed me what I needed and wanted. ( AND THIS IS HUGE BECAUSE IVE BEEN TO OTHER DEALERSHIPS THAT TRY TO SELL YOU THEIR UNWATED INVENTORY). THANK YOU JUAN AREVALO! Sean Rickard was also Great. Quick! Gave me variables of payments, showed me ( WHICH I think is important) the differences in payments, interest rates between banks. OVERALL.. based on my past experiences i'm VERY PLEASED!! THANKS GUYS! More
by Luvlala10
Employees Worked With
Juan Arevalo, Sean Rickard
January 11, 2019
Zervice I was given excellent service by my salesperson Elia. He was very conciousness and stayed on top of the entire process beginning to end. My overall ex I was given excellent service by my salesperson Elia. He was very conciousness and stayed on top of the entire process beginning to end. My overall experience was quite positive. More
by Jimbo
Employees Worked With
Elia
January 11, 2019
I’ll always return to Bayside Jeep I’ve been going to Bayside Jeep for service for over six years now and I have never been disappointed. My car is always repaired in a timely fashion I’ve been going to Bayside Jeep for service for over six years now and I have never been disappointed. My car is always repaired in a timely fashion. Chaz was my service representative and he called me several times to keep me up-to-date and was very professional and Gave excellent customer service More
by REDVELVETEVE
Employees Worked With
ChaZ
January 10, 2019
Left there so happy with my 2019 Durango Thanks to Juan! I came to this dealership after a google search and speaking with Dominique over the phone who convinced me I would get the treatment I deserved. She I came to this dealership after a google search and speaking with Dominique over the phone who convinced me I would get the treatment I deserved. She advised me of all of the end of year sales and other offers I may use from online that they would honor for cash back. I was very impulsive after my car needed a few repairs and went straight in. They were able to trade in my vehicle which lowered my monthly payments affordably to what i needed. Juan was willing and able to work out with what was best for me. He showed me a few vehicles and once we knew what I wanted he made sure I left there happy. Before take off he showed me all of the features for my new vehicle and i can honestly say I am very happy with it. After which i began driving the vehicles days after if i had any questions i would shoot Juan a text and he would respond right away. I would definitely recommend Juan to be your salesperson for any future buyers/leasers! More
by damaris219
Employees Worked With
Juan Arevalo
January 10, 2019
Express Oil Change Visited on a Saturday morning/afternoon. Was only looking to get an oil change. Was given a time frame of 1 hour. Spent about an 1hr and 45 mins. S Visited on a Saturday morning/afternoon. Was only looking to get an oil change. Was given a time frame of 1 hour. Spent about an 1hr and 45 mins. Since it was raining I didn’t mind. Everyone was very helpful More
by gwalsh42
Employees Worked With
Scott Levine
January 10, 2019
On point Scott always addresses all my concerns and takes care of everything in a timly manner. Very honest dealership so far ive been happy w all the employee Scott always addresses all my concerns and takes care of everything in a timly manner. Very honest dealership so far ive been happy w all the employees there every time More
by DEE1194
Employees Worked With
Scott Levine
January 10, 2019
Fantastic experience! They were super helpful! I received a great rate, and the staff was awesome! Thanks, Guys! And special Thanks to Dimitri and Sean for their assistance They were super helpful! I received a great rate, and the staff was awesome! Thanks, Guys! And special Thanks to Dimitri and Sean for their assistance.Very appreciated! More
by JOHNLB1064
Employees Worked With
Dimitri Dixon, Sean Rickard
