Bayside Chrysler Dodge Jeep Ram - Service Center

Matt was great and everyone was very kind, helpful, and efficient. We’ve used the dealership for aftermarket parts and exchanges, and they’ve still been wonderful. Will definitely use them time and time ag efficient. We’ve used the dealership for aftermarket parts and exchanges, and they’ve still been wonderful. Will definitely use them time and time again. More

Bayside service center did a good job repairing my tire. They were timely and provided me feedback. Highly recommend them. They were timely and provided me feedback. Highly recommend them. More

Isaac was amazing in helping us through the process of selling our 2018 Jeep Grand Cherokee to purchasing our New 2025 Jeep Grand Cherokee. He was very polite, kind, patience, and knowledgeable in any que selling our 2018 Jeep Grand Cherokee to purchasing our New 2025 Jeep Grand Cherokee. He was very polite, kind, patience, and knowledgeable in any questions or concerns that we may had have. Thank You Isaac! We love our new 2025 Jeep Grand Cherokee! More

Dropped truck off at 9am for tire installation and alignment. Came back at 5 PM and was told truck wasn’t ready yet due to long wait for alignment machine. The alignment could not be performed, and th alignment. Came back at 5 PM and was told truck wasn’t ready yet due to long wait for alignment machine. The alignment could not be performed, and they were not finished with the requested service. This meant my truck sat for 8 hours and still had not had the tires installed. The service dept was not honest with me. Also I was told a software recall would be completed, however after looking at my bill, it stated the recall was not performed due to a computer issue. This was never relayed to me. More

I went in today for the scheduled diagnosis for potential warranty work. The diagnosis identified the need to do a software update. I was in for a software update because of a recall just a few weeks ago. Wh warranty work. The diagnosis identified the need to do a software update. I was in for a software update because of a recall just a few weeks ago. Why didn't they do all software updates that day instead of just the recall? Because I took off work for what I expected to take only a short time, I waited for them to complete and then drive to work. The service advisor said it would take 2-3 hours to complete the new software update. I said I needed a ride to work. They didn't have a courtesy driver to do that. I left with my vehicle without the update. I also noticed that most of the faces in the dealership have changed over the recent months. It appears it is also time for customers to find a new dealership for service and purchases. The same day I stopped to schedule the diagnosis I overheard another customer complaining about how long it was taking to complete work on his vehicle. I am looking to find another place to get work done. More

Sales rep James was ok. I came in, requested a price on a used truck, the price went from the high fifties to the mid sixties overnight. Ok I get it, but to have.me sign a x I came in, requested a price on a used truck, the price went from the high fifties to the mid sixties overnight. Ok I get it, but to have.me sign a xx commitment to take and purchase a vehicle "if we come to terms" knowing full well the vehicle went up 15K from my offer is xxxxxxxx. I also found out that being a return customer or a veteran doesn't mean anything. They did no favor with my trade in offer. Why would I come back. All I asked for was the base price of the used truck and a trade in value for my truck. Instead they had me wait on another manager and tried to bait and switch me for a much less truck. All that had to be done was give me the numbers, I make a decision, and we could have moved on. That being said, why would I return to that. I will be purchasing a truck, but now I know loyalty doesn't mean ship to them, so it means nothing to me. At the end of the day, there are more cars, dealerships, and salespeople than there are customers willing to pay cash for a 60k car. That truck will sell ... the difference is one will sell when two could have sold. Thanks for saving me 60k. More

I love Bayside everyone is always so pleasant and helpful. Excellent service!!! I never have to wait a long time & they explain to you everything that was done before you leave. helpful. Excellent service!!! I never have to wait a long time & they explain to you everything that was done before you leave. More

I always enjoy my experience with Bayside. The staff is friendly and knowledgeable and always goes above and beyond. The staff is friendly and knowledgeable and always goes above and beyond. More

The add on internet says you can return the vehicle after 10 days if not satisfied is a bold face lie. I had the car for 1 day had to take it back for check engine lights coming on and dash lights flashing t 10 days if not satisfied is a bold face lie. I had the car for 1 day had to take it back for check engine lights coming on and dash lights flashing they said the add only means if the car engine blows but it isn’t saying that on the add it says for any reason your not satisfied you can bring it back and they would put you in another one they refused to do so saying they called the lot boy who filled the car and he stated that he put the wrong fuel in the vehicle. So they put additives in the tank and reset the computer to remove the check engine light but did not drain the tank of the wrong fuel or anything now I’m stuck with a vehicle I don’t trust because they said it was there fault for the wrong fuel put in it but I could not get a different vehicle now b cause the add doesn’t cover there employees stupidity. More

Great sales team. 👍 Service team has a lot of room for improvement. They treat you with respect and try to say need repairs that aren't necessary. Trying to make mone 👍 Service team has a lot of room for improvement. They treat you with respect and try to say need repairs that aren't necessary. Trying to make money off customers that don't know their car. My car needed 1 bulb (headlight) replaced and they came and told me needed headlight, turn signals, & fog lights need replaced. All so they could charge $900. More