Bayside Chrysler Dodge Jeep Ram

My experience was poor. The department is unorganized and inefficient. They were not interested in actually helping but rather looking for a way to upcharge me. The department is unorganized and inefficient. They were not interested in actually helping but rather looking for a way to upcharge me. More

Matt really took the time to help me figure out which truck was right for me, and was very professional, this is my second truck purchase from bayside, and I’d definitely buy from them again truck was right for me, and was very professional, this is my second truck purchase from bayside, and I’d definitely buy from them again More

Great team. My Jeep purchase experience with Matt and Adam was perfect and flawless. Couldn't ask for much more. My Jeep purchase experience with Matt and Adam was perfect and flawless. Couldn't ask for much more. More

Prior to our visit we visited Safford jeep in Fredericksburg and the customer service wasn’t as we expected even though we were have the expectation of wanting to make a deal. Spoke with Bryan fr Fredericksburg and the customer service wasn’t as we expected even though we were have the expectation of wanting to make a deal. Spoke with Bryan from Bayside and he took real good care of us and made the process quick and seamless. Great service throughout! More

Everyone here is always kind and helpful, but my husband had his headlights replaced with new ones he bought himself and they charged us $900 for a few hours of work. Unbelievably expensive and will definit had his headlights replaced with new ones he bought himself and they charged us $900 for a few hours of work. Unbelievably expensive and will definitely find another shop next time. More

On Thursday April 3rd, my car broke down 2 hours from home. My car was towed to this dealership as it was the closest. The service department took two days to diagnose my vehicle. On Friday April 4th, home. My car was towed to this dealership as it was the closest. The service department took two days to diagnose my vehicle. On Friday April 4th, Jeffrey assured me my car would be ready by April 11th. On Monday the 7th he left me a voice stating that it would be ready so I could pick up my vehicle on the 11th as I was leaving town for two weeks. On Thursday the 10th I called to confirm that my car would be ready, and he stated that it would not. After voicing my displeasure in this change, I asked to speak with the Service Manager. I spoke to Afton and relayed the situation from my perspective. She said to give her 15 minutes, and she would get back to me. She actually called me back within 10 minutes and told me that she was putting two techs on the car and that it would be ready. I asked her to confirm before leaving at the end of the day as I would have to drive 2 hours to pick it up. She called back before she left work and told it was complete and that I could pick it up on Friday at 0800. I showed up at 0800 and it was ready. On the drive home, determined that one additional item (fix the front windshield washer motor) I requested to be completed since they had the vehicle was not corrected, but Jeffrey told me it was corrected. The communication from the service department was less than desirable and while Jeffrey was nice and apologetic, he was unable to full the commitments he made. It was only after speaking with Afton that the situation was resolved. Some additional training and discussions should be held with the service team, and they could learn from how Afton handled the situation. More

I found ttt hee hero I wanted online and decided to drive out to see in person. Got there 10 minutes before closing and had a Very smooth and easy buying experience!! Thank you for staying and helping me b out to see in person. Got there 10 minutes before closing and had a Very smooth and easy buying experience!! Thank you for staying and helping me buy my dream car! I love it! More

Purchased an In-transit 24 Ram 3500 using the internet selection process. This process was new to me. Completing all the negotiations and e-documents digitally was fast and easy. Waiting three weeks f selection process. This process was new to me. Completing all the negotiations and e-documents digitally was fast and easy. Waiting three weeks for my unit to arrive was the only low point in the deal. Once the truck arrived and a delivery time set I was in and driving away in less than an hour More

Matt was great and everyone was beyond helpful and kind; throughout our purchase and afterwards. We’ll absolutely continue to come here. throughout our purchase and afterwards. We’ll absolutely continue to come here. More

Bayside service center did a good job repairing my tire. They were timely and provided me feedback. Highly recommend them. They were timely and provided me feedback. Highly recommend them. More