Bayside Chrysler Dodge Jeep Ram

Tried to do the bait and switch, online price was one price then at dealer price offered was over 8k more. Manager went back to online price after we prepared to leave and since we had a quote at another price then at dealer price offered was over 8k more. Manager went back to online price after we prepared to leave and since we had a quote at another dealership for about the same price they then honored that. Bryan the salesman was great and a pleasure to work with. The finance manager originally had her feet up on the desk when we walked in on her phone. After going through the options and signing the paperwork we found an error in the information as we were registered at a different address in a different state so all of the paperwork needed to be redone. Attention to detail was lacking on that. More

Great, no pressure buying experience. I found the Jeep I wanted, though I hadn't yet committed. When I did commit, Bayside worked with me to make it happen, and in the end everyone walked I found the Jeep I wanted, though I hadn't yet committed. When I did commit, Bayside worked with me to make it happen, and in the end everyone walked (and drove!) away happy. Completely chuffed with my new Jeep and the choice of going to Bayside! More

Great experience and great staff. Would recommend this dealership to family and friends. A plus. Would recommend this dealership to family and friends. A plus. More

They were there to help from the start making my decision much easier. And I appreciated how Matthew when over all the details about the Jeep. And helpful was a patient person. Thank you Mary Per decision much easier. And I appreciated how Matthew when over all the details about the Jeep. And helpful was a patient person. Thank you Mary Perkins More

Ima say it was just a lot of things wrong with the truck I purchased and the staff was chilling instead of getting things done I purchased and the staff was chilling instead of getting things done More

Great Service. Great customer service. Price give was fair. They fixed damaged axle and delivered vehicle with no charge. Great customer service. Price give was fair. They fixed damaged axle and delivered vehicle with no charge. More

Exceptional outstanding customer service from Isaac and Mark very knowledgeable and they listen. They go above and beyond for their customers. Mark very knowledgeable and they listen. They go above and beyond for their customers. More

Dropped truck off at 9am for tire installation and alignment. Came back at 5 PM and was told truck wasn’t ready yet due to long wait for alignment machine. The alignment could not be performed, and th alignment. Came back at 5 PM and was told truck wasn’t ready yet due to long wait for alignment machine. The alignment could not be performed, and they were not finished with the requested service. This meant my truck sat for 8 hours and still had not had the tires installed. The service dept was not honest with me. Also I was told a software recall would be completed, however after looking at my bill, it stated the recall was not performed due to a computer issue. This was never relayed to me. More

Very nice staff and easy to work with. Would recommend getting your next car here. Would recommend getting your next car here. More

I went in today for the scheduled diagnosis for potential warranty work. The diagnosis identified the need to do a software update. I was in for a software update because of a recall just a few weeks ago. Wh warranty work. The diagnosis identified the need to do a software update. I was in for a software update because of a recall just a few weeks ago. Why didn't they do all software updates that day instead of just the recall? Because I took off work for what I expected to take only a short time, I waited for them to complete and then drive to work. The service advisor said it would take 2-3 hours to complete the new software update. I said I needed a ride to work. They didn't have a courtesy driver to do that. I left with my vehicle without the update. I also noticed that most of the faces in the dealership have changed over the recent months. It appears it is also time for customers to find a new dealership for service and purchases. The same day I stopped to schedule the diagnosis I overheard another customer complaining about how long it was taking to complete work on his vehicle. I am looking to find another place to get work done. More