Bayside Chrysler Dodge Jeep Ram

Dropped truck off at 9am for tire installation and alignment. Came back at 5 PM and was told truck wasn’t ready yet due to long wait for alignment machine. The alignment could not be performed, and th alignment. Came back at 5 PM and was told truck wasn’t ready yet due to long wait for alignment machine. The alignment could not be performed, and they were not finished with the requested service. This meant my truck sat for 8 hours and still had not had the tires installed. The service dept was not honest with me. Also I was told a software recall would be completed, however after looking at my bill, it stated the recall was not performed due to a computer issue. This was never relayed to me. More

Very nice staff and easy to work with. Would recommend getting your next car here. Would recommend getting your next car here. More

I went in today for the scheduled diagnosis for potential warranty work. The diagnosis identified the need to do a software update. I was in for a software update because of a recall just a few weeks ago. Wh warranty work. The diagnosis identified the need to do a software update. I was in for a software update because of a recall just a few weeks ago. Why didn't they do all software updates that day instead of just the recall? Because I took off work for what I expected to take only a short time, I waited for them to complete and then drive to work. The service advisor said it would take 2-3 hours to complete the new software update. I said I needed a ride to work. They didn't have a courtesy driver to do that. I left with my vehicle without the update. I also noticed that most of the faces in the dealership have changed over the recent months. It appears it is also time for customers to find a new dealership for service and purchases. The same day I stopped to schedule the diagnosis I overheard another customer complaining about how long it was taking to complete work on his vehicle. I am looking to find another place to get work done. More

The dealership was very professional, welcoming, and helpful during the whole process of trading and purchasing a new vehicle. helpful during the whole process of trading and purchasing a new vehicle. More

We had a great experience with Bayside! Matt kept us informed and was a great communicator throughout the process. He even took the time to get us setup with our first service appointment Matt kept us informed and was a great communicator throughout the process. He even took the time to get us setup with our first service appointment and followed to see if there was anything else we needed. We will be sure to visit Bayside again when we are ready to make another purchase! More

Bryan my salesman was great to work with. However I wasn't a fan of the sales manager I worked with. The new vehicle I was supposedly looking at already 2200 miles on it when I took delivery. However I wasn't a fan of the sales manager I worked with. The new vehicle I was supposedly looking at already 2200 miles on it when I took delivery. All I was given was about $800 off of sticker price. More

Jailyn was an absolute delight to work with. she is very friendly and tried her best to explain all the features that we were looking for. very satisfied with her service. she is very friendly and tried her best to explain all the features that we were looking for. very satisfied with her service. More

Even after the sell Mr Michael Rafter is still working hard to make things happen. He has and still is doing a great job Thank You hard to make things happen. He has and still is doing a great job Thank You More

He was very helpful and knowledgeable. I am very happy with my purchase of my new vehicle I am very happy with my purchase of my new vehicle More

Michael was amazing! ! He was super friendly and really went out of his way to get me into a car. He made the whole process simple and pleasurable. I am going to be recomm ! He was super friendly and really went out of his way to get me into a car. He made the whole process simple and pleasurable. I am going to be recommending him every time!!! More