Bayside Chevrolet
Prince Frederick, MD
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They Go out the way to get you the deal you want Sales team I dealt with was Jeff and Andy. They went out of there way to get the package I wanted. I actually left after the paperwork was drawn up Sales team I dealt with was Jeff and Andy. They went out of there way to get the package I wanted. I actually left after the paperwork was drawn up because the package was not quite what we had talked about (this was after the finance team got involved.). Apparently there was an issue about the cost of the warranty. Jeff and Andy had done all they could but it just wasn't quite there. I thought that's okay it wasn't the deal I wanted and they had worked hard but it just wasn't meant to be. Jeff got hold of me a few days later. Andy had figured out how to make it work. Here I thought it was all over. Went up that night spent maybe 15 minutes with paperwork. Walked out with the truck I wanted and the deal I wanted. This is the second vehicle we have purchased with Jeff and Andy. Once again they did an excellent job . More
Horrible experience If you want to deal with sales reps that have nonchalant and xxxx poor attitudes then this is the place to buy a car. Personally, I'd rather deal w If you want to deal with sales reps that have nonchalant and xxxx poor attitudes then this is the place to buy a car. Personally, I'd rather deal with people who seem eager to help get you get the best deal! Not people who act like you're bothering them and are just there to collect a paycheck. I finally told the sales rep I was annoyed with their service and walked out. I called the manager afterwards and he just gave me a half xxx apology. I won't go back nor recommend this dealership to other potential customers. More
Trade in truck to buy new Suburban All the employees have specific jobs so it helps all processes move faster and more efficiently. All the employees are friendly and go out of their wa All the employees have specific jobs so it helps all processes move faster and more efficiently. All the employees are friendly and go out of their way to help you. I may not made the purchase if not for their outstanding sales rep Norie Smith. More
Great Place for a First Time Car Buyer I'm so glad I purchased from Bayside. They really treated me like family... especially Debra. She went above and beyond to make sure I was satisfied w I'm so glad I purchased from Bayside. They really treated me like family... especially Debra. She went above and beyond to make sure I was satisfied with my purchase. Ask for Debra when you go to Bayside. More
Great Customer Service!! I found this dealership browsing online, and quickly received an email about an inquiry I placed for a Chevy from Amy Duran. I started off by telling I found this dealership browsing online, and quickly received an email about an inquiry I placed for a Chevy from Amy Duran. I started off by telling her up front that I didn't have very good credit, I was upside down on my car and couldn't afford a huge car payment. She assured me that she could help me. Long story short, after countless emails I was able to go into the dealership and meet Amy face to face. She and Andy were very pleasant and went above and beyond to help me. I was ultimately able to get a Chevy Cruz with a great interest rate. The payments were a little higher than I expected but a great price for what I received. I loved the fact that they treated me like a person instead of a number. They looked at my situation and not my wallet. I LOVE MY CAR!!!!!!!!! More
Best Customer Service I have ever received anywhere! We walked into the dealership not really knowing much about Chevy vehicles as we've only owned Fords and Subarus in the past. Amy Duran helped us fin We walked into the dealership not really knowing much about Chevy vehicles as we've only owned Fords and Subarus in the past. Amy Duran helped us find not only 1 but 2 perfect vehicles! Both my husband and I are beyond thrilled with our purchases and the best part is that they were able to get us a decent rate even with our credit issues and keep our payments within our budget. We were more than satisfied when we pulled out of the store that night after we closed them down. No one seemed to mind that we had kept them there late so we felt totally welcomed. The final surprise came the next day when we returned to pick up our junker we had arrived in ... we were informed that they were able to get our payments down even more! What business continues to search for you once they've made the sale? Bayside does! Thank you everyone at Bayside. What a great company in this day and age .... small town mom and pop service in a big package with so many options to choose from. More
Such a happy experience Amy and chad were a great pleasure to go through buying a car great team . I also like to thank Janet poloski she was a pleasure to do business with a Amy and chad were a great pleasure to go through buying a car great team . I also like to thank Janet poloski she was a pleasure to do business with and very nice and beautiful inside and outside keep up the good work thank you Amy More
Worst car buying experience ever on May 25, 2015 We were buying a 2014 Jetta. Told the sales person, Jessica Sullivan that "This will be your first sale of the day." While waiting Nancy Spaller walke We were buying a 2014 Jetta. Told the sales person, Jessica Sullivan that "This will be your first sale of the day." While waiting Nancy Spaller walked over and asked me for the keys. She said "Steve (Thompson) wants the keys to the Jetta." I thought this was strange, however, I gave her the keys. A few moments later she returned and said the car had been sold. Steve Thompson has stolen the sale. This is extremely unethical behavior is supported by the management. We talked to a manager immediately and this manager who identified himself as a owner, either Geoff or Mark Wanamaker, said he would look in to the issue and call us. We have never received a phone call. More
Great Experience The entire Chevrolet Staff we dealt with were very pleasant, respectful and informative. The experience was great. We have already recommended this The entire Chevrolet Staff we dealt with were very pleasant, respectful and informative. The experience was great. We have already recommended this dealership to family and friends. More
Amy was PHENOMENAL. BEST DEALERSHIP VISIT EVER I was recently shopping around dealerships and had stumbled upon Bayside Chevrolet. Within one day Amy had contacted me and introduced herself to me I was recently shopping around dealerships and had stumbled upon Bayside Chevrolet. Within one day Amy had contacted me and introduced herself to me by phone and email and inquired about what kind of car I was looking for.Amy never pressured me into coming to the dealership like most car salesmen do, she told me that when I was ready to come by that she would always be there. Today I went in and upon entry I was greated by Amy with a big hug and a huge smile. She had already had the keys in her hands of the vehicles that I was interested in. We went and test drove 2 different vehicles and throughout the test drives we had a wonderful conversation, she made sure that I would be comfortable and pleased with either vehicle that I would be purchasing. She was very knowledgeable of each vehicle and all of its features.While I did not end up getting either vehicle she was delightful to be around and I will be recommending Amy and Bayside Chevrolet in the very near future More