Bayside Auto Sales

The Best customer service! I've been looking for a car for my daughter With a limited budget and stop by At bayside auto in Everett and I met Martin M. Martin was very friendly I've been looking for a car for my daughter With a limited budget and stop by At bayside auto in Everett and I met Martin M. Martin was very friendly and helpful and worked hard with Barack to fit into my budget and got me the car! Thank you, Martin and Barak! The Best customer service! Keep it up! More

Helpful and hard working I had a great experience with Bayside Auto. Before coming to look at a car I was interested in I recieved frequent and prompt responses to my inquiri I had a great experience with Bayside Auto. Before coming to look at a car I was interested in I recieved frequent and prompt responses to my inquiries as well as follow-up. While at Bayside Auto, Brock was helpful and willing to work with my difficult financial constraints, trying as hard as he could to work out a good deal for me. More

Lacks customer service!!! I called about a vehicle I saw it online. I spoke to someone named Brian. I went into the dealership and was approached by a different person who told I called about a vehicle I saw it online. I spoke to someone named Brian. I went into the dealership and was approached by a different person who told me I could only speak to Brian about the vehicle because he's the one who answered when I called. That I was his lead. First of all I am not a lead I am a person. So I talked to Brian. Brian asked several questions and listened to none of my answers. He asked me for different times where I lived. In the end he didn't want to write up an offer for what I was willing to pay because I wasn't absolutely one hundred percent sure I would take the vehicle if he did. He didn't want to waste his time. Which is fine. I told him when he asked me for my phone number not to give it out and not to sell it. I told him I did not want to be contacted by anyone. I ended up buying a vehicle from a private party but was shocked the next day when I received a text from someone named Michael who told me that he would like to help me find a used car at Bayside Auto. I was Furious so I called there and Michael answered. Three times I tried to explain why I was calling and he continue to interrupt me. So frustrated with trying to get him to listen, I said "could you listen to me for a second?" "I need to speak to the sales manager"...although I wasn't yelling, it was evident t by my tone that I was angry. Realizing this, He got mad and hung up on me. Customer service 101... You don't ever hang up on a customer unless they are screaming at you or yelling profanity at you! And you don't hang up on a customer who asks to speak to your Superior! So I called back and I spoke to the manager, Julio. Julio is the only person there worth talking to at all in my opinion. He tried to rectify the situation but it was a little too late. You don't hang up on a customer. Not ever. If that was my dealership Michael would have been fired on the spot. If you can't deal with customers, don't work in customer service!!! I was disgusted by this whole experience. The only time anyone seemed to want to acknowledge this and try to fix it was when I stated that in the era of online reviews, it was stupid of Michael to make the dealership look so being so incredibly rude. So here's what this is:........... This is an experience much like what you saw on the movie Vacation. This is a dealership trying to sell you the metallic Pea family truckster with the CD and the optional rally Fun Pack. Only someone as gullible as Clark w. Grizwald would buy from this outfit. More

Stress free Cool people. Jay (salesman) and Adam (management) make buying a car stress free and super simple. These guys are a great team together and I highly r Cool people. Jay (salesman) and Adam (management) make buying a car stress free and super simple. These guys are a great team together and I highly recommend them. More

Our car shopping experience Jason Matthews made our car shopping experience a breeze, no high pressure shopping. He was very knowledgeable, personable and answered all our quest Jason Matthews made our car shopping experience a breeze, no high pressure shopping. He was very knowledgeable, personable and answered all our questions. I highly recommend anyone that is shopping for a car to stop by and see Jason! More

To expensive for its marketing prize. I went to get myself a truck that I can use on a day-to-day operations. I picked one out and then told them I'll be back for it next week depending on I went to get myself a truck that I can use on a day-to-day operations. I picked one out and then told them I'll be back for it next week depending on my work schedule. They gave me everything I need to get a loan from my bank but when I showed up with the money the truck was already sold and they push me one that could only get me to places. And the price is more than its worth and much more expensive for its year. They didn't even bother to let me know the screw me over for selling the truck to someone else already. More

Never Bought a Car Before Honestly, I didn't know what to expect buying my first car. I graduated from the UW and struggled to find work for many months. Lost friends because o Honestly, I didn't know what to expect buying my first car. I graduated from the UW and struggled to find work for many months. Lost friends because of my financial situation. I found a great job and my car caught on fire on the way to work. Also caught on fire on the way home. I've always wanted a Cadillac Escalade. However, when I went to Bayside Auto, they kept it 100, I felt no games were being played and they were just people I could trust, rely on and believe in. I feel like I met a family rather than a car dealer ship. They treated me so well, worked VERY hard to fit into my budget and I don't know what else to say but Thank you Jason Sands, Bruce and everyone there. ~ Ridin Clean Demaris Davis UW Graduate Bachelor of Arts Global Studies 2015. More

Terrible management Head management absolutely doesn't care about the customer. RJ was great but again I won't go back. I was cash payer and they wouldn't budge the pri Head management absolutely doesn't care about the customer. RJ was great but again I won't go back. I was cash payer and they wouldn't budge the price even 1 dollar. It wasn't about money but there non willingness to work showed me there true selves More

Unparalleled customer service Jamie, Adam, and Julio are above and beyond type of people. My disabled wife and I purchased a 2006 Escape from them. 20 Hours later the transmission Jamie, Adam, and Julio are above and beyond type of people. My disabled wife and I purchased a 2006 Escape from them. 20 Hours later the transmission started having issues. Jamie and the gang were super engaged. They are reimbursing me for the tow, and guaranteed that if the vehicle couldn't be repaired in a decent manner that they would give me a different vehicle at the same price. They actually care, I was not just a sale to them.This is what buying a car should be like. More