Bayou Chrysler Dodge Jeep RAM
LaPlace, LA
Filter Reviews by Keyword
By Type
Showing 173 reviews
Excellent service!! New to the area and received a Recall Notice, so I called and made an appointment and brought my 2014 RAM in. They took care of it and were very infor New to the area and received a Recall Notice, so I called and made an appointment and brought my 2014 RAM in. They took care of it and were very informative! Comfortable waiting room. More
Excellent service Took my car in or service. The service department took it in immediately. Was ffinished in less than one hour. I was well satissfied. Please gi Took my car in or service. The service department took it in immediately. Was ffinished in less than one hour. I was well satissfied. Please give them a big ATT-A-BOY for me. Thanks, Horace Mohon More
Don't Trust This Dealership! We purchased a truck from Riverland Chyrsler Dodge in January 2008. It had 3000 miles on it and was sold to us as a new truck with salesman miles on We purchased a truck from Riverland Chyrsler Dodge in January 2008. It had 3000 miles on it and was sold to us as a new truck with salesman miles on it. We traded it in January 2014 at a different dealership and was shown a Carfax report stating that it had been in an accident in Missouri in August before we purchased it. We called Riverland and they stated that Carfax made mistakes and that it NO WAY had been out of state and been in an accident. After waiting for them to research it for us and no answer... we looked into the situation ourselves. After all the research, and after presenting all facts to Riverland Chrysler (dealing with the owner and his son)... they still denied all facts until they could no longer dispute the facts we dug up. First they kept saying Carfax made an error, then the Missouri State Highway Patrol had wrong VIN number, then they had no clue who the driver was in the accident. After calling the Missouri State Patrol and got the drivers name... Riverland Chrysler Dodge stated they never heard of this driver, and he never worked for them. Had no idea who he was. We googled the name of the driver and he turned out to be a football coach at Tulane University in New Orleans. When we presented them with the fact that the driver had been from New Orleans (a neighbor town of Laplace)... their memory started getting a little better. They admitted that they had a working relationship where they gave courtesy vehicles to some of the coaches at that University. In fact the owner, now knew him personally. But the owner and driver still states that no damage was done to the truck regardless of what a Missouri State Trooper noted on the report. The Missouri State Accident Report shows definite damage to the right front fender of the truck. We were not looking for an exorbinate amount of money to fix this... we asked for $3000 in compensation for the loss we incurred when trading it in because it showed damage on Carfax report. We did not think this is too much to ask for. They said we were just out to get money from them and have never tried to make this right. At the moment we no longer are looking for compensation. Just want to warn people that they may want to get a Carfax at this dealership even if you believe you will be 1st owner as we were. They lied over and over to us. Just be aware. They may lie to you too. More