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Bayou Chrysler Dodge Jeep RAM

LaPlace, LA

4.4
173 Reviews

601 Belle Terre Blvd

LaPlace, LA

70068

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Showing 173 reviews

January 15, 2021

I Love my van. I wish it didn’t come with a tire that has a slow leak. It could have been patched or replaced. More

by Renelee
Recommend Dealer
Yes
Employees Worked With
Eddie Segismundo, Jonah Zieske
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you so much for the positive words. So happy you love your Van. We strive to make every experience as good as we possibly can! Thank You!

January 15, 2021

Our experience couldn’t have been more pleasant. Chad took the time out and even stayed over hours to make sure we were all taken care of. These guys are the best! More

by OliviaRiviere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Segismundo, Chad Thurby, Ulysses Woods
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you so much for your positive words. We truly strive to make every experience as smooth and easy as possible! Hope you enjoy that awesome Jeep!! Keep making your brothers jealous!!! LOL. If you need anything else in the future please let us know!

January 15, 2021

I purchased my Ram in 2006. I am very pleased with my purchase and my experience with Riverlands Dodge. I've had 99% of all my services completed there are still coming back. More

by FJMASANZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you for letting us know your experience was a great one! We truly strive to make every experience a great one! If you need anything else in the future please let us know!

January 15, 2021

Fantastic experience will not buy a vehicle from anywhere else! Exceptional sales and service departments! Love my new vehicle. Jamie and Emily are the best! More

by Jodykessling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Moll, Emily Rambin, Jonah Zieske
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

So happy we was able to go above and beyond your needs! Thank you for the positive review! If there is anything else we can help you out please let us know!

January 15, 2021

Will not be doing any future business with Riverland Chrysler. Their service is terrible, seems they don’t know how to fix simple problems but just change out parts and charge you even though it doesn’t More

by Ripped off
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Moll, Emily Rambin, Clarissa Philip
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Hi, We would like to apologize for your negative experience at our dealership. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call at (985) 652-9600 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning your business back.

Jan 18, 2021 -

Ripped off responded

I received a call from the Service Director soon after I submitted the review. She apologized but I have already had the problems remedied at a local garage and won’t be returning to Riverland as I have no confidence in their abilities. I see no reason to call the dealership as I had already put a call into them for their General Manager to call me and had no response.

January 15, 2021

Awesome service staff!! Very knowledgeable and they made me feel like I was important and wanted to get my car back on the road!! Thanks More

by rbrady1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Rambin, Arlisha Coxie, Phylis Gardner, Kim Boudreaux
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review. We are so happy that our staff went above and beyond your expectations. Thank You!

January 15, 2021

Good place very clean great staff! Quick service everything done to my vehicle was explained to me and I felt comfortable in the waiting area More

by santos.aura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie, Clarissa Philip, Kim Boudreaux
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you for the time you have taken to fill this review out. I am so happy our facility was above and beyond your expectations. If you need anything in the future please let us know. Thank you!

January 15, 2021

I got a really bad flat tire in Metairie and had purchased a new car about 5 months before. I called the service dept. And they helped me connect with Chrysler who sent someone to put my spare on. T More

by braces_teeth
Customer Service
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you, I am so happy that our service team went above and beyond to make a bad experience as good as possible. If you need anything in the future please let us know!!!

January 15, 2021

The people who run the service department are friendly, efficient and courteous! I highly recommend them. I had a Jeep repair done just right and also had a warranty repair on my Ram 1500. Both went great More

by DestrehanMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie, Clarissa Philip
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you for the time you spent creating this review! We are so happy your experience with us was a good one. Our service team is out to make any visit here a great one. Thank You!

January 15, 2021

Poor service work performance sucks, try to get you to spend more money on the services.I bought my car to Firestone an got the work done that they say they couldn’t do the very next day. More

by Jarreauchris7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Boudreaux
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Dear Mr. Jarreau, Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations, we set a high standard for ourselves and are truly sorry to hear that standard was not met on your last visit. As a Chrysler Dodge Jeep Ram dealership, it is our responsibility to make you aware of any deficiencies found upon inspection of your vehicle. Unfortunately we could not perform an alignment on your vehicle due to the condition of your tires, this inspection was completed free of charge. I see that this was your first visit with us, so please understand that we pride ourselves on being a fair and honest service department, treating all of our customers like family. Had we performed the alignment with your current tires and charged you accordingly, I assure you that the result would not have been satisfactory to your standard or ours. Again I apologize for any miscommunication and welcome you to contact me personally to further discuss your options. Thank You, Emily Rambin Service Director Riverland Chrysler Dodge Jeep Ram emily@riverlandchrysler.com (985) 652-9600

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