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Bayou Chrysler Dodge Jeep RAM

LaPlace, LA

4.4
173 Reviews

601 Belle Terre Blvd

LaPlace, LA

70068

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Showing 173 reviews

February 21, 2021

I always have a great experience but this one day Emily Rambin decides to take a picture of my Jeep about post it on Facebook without my permission and clowns my Jeep with her Jeep club that she’s in. I di More

by tky_johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Rambin, Arlisha Coxie, Clarissa Philip, Kim Boudreaux
Feb 22, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

So sorry for the misunderstanding! We love to post our customers most outstanding jeeps. Unfortunately we cannot control others comments on social media. The post has since been removed, our sincerest apologies!!! We love the jeep and Emily, our service manger even has the exact same jeep!

February 19, 2021

I am always impressed with the service rendered at Riverland's car dealership. The staff and mechanics are professional, courteous and helpful. I have purchased all of my cars from you guys and am we More

by ANGIE2429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie
Feb 22, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

We would like to say Thank You for being a returning customer here at Riverland Chrysler. We are so happy your experiences here have brought you back over and over again! We truly try to go above and beyond to make every experience the best. Thank You and Welcome to the Riverland Family!

February 18, 2021

Excellent service. I had to bring my daughter’s car in because the door was not secure. I called and spoke to Toby and he and Tyron took care of the situation. Clarissa made sure my concerns were met!! More

by BECKY28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Bailey, Jonah Zieske, Toby Langford, Clarissa Philip
Feb 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

We are so happy that our sales team and service team worked together fast and efficiently for your daughter and yourself! We love to hear good things. Thank you for taking the time to let us know and Welcome to the Riverland Family!

February 15, 2021

Awesome and professional miracle workers! They made the process smooth as butter and took care of all my needs. Went over and beyond I will be a repeat customer and recommend this dealership to everyone I More

by romondg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Bailey, Jonah Zieske, Toby Langford
Feb 16, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience with our dealership. We are so happy that Toby and our management team was able to go above and beyond to make your experience here exceptional! If you need anything in the future please let us know. Thank you and Welcome to the Riverland Family!

February 12, 2021

Fantastic dealership and great prices!! Employees are very friendly and caring in your concerns about your purchase. Eddie was extremely knowledgeable in explaining and showing how our jeep features work More

by SANDYLARCHE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Segismundo, Brian Larche, Jr., Kristen Larche, Emily Rambin, Jonah Zieske
Feb 16, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words. We are so happy that Eddie was able to teach you the amazing features your new jeep has to offer. If you need anything at all in the future please let us know! Thank You and Welcome to the Riverland Family!!!.

February 12, 2021

I was a great experience. Arrived, get check in immediately. Work done and on my way I. The estimated time that work would take. Great More

by pbp215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarissa Philip
Feb 16, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words. Our service department does everything they can to go above and beyond to have each and every experience top notch! If you need anything in the future please let us know. Thank You and Welcome to the Riverland Family!

February 12, 2021

Horrible, Rip off, I brought my vehicle there for service and I'm still bringing it back for service. This is the last time I'm done it's still not running right each time I bring it back its always another More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arlisha Coxie, Clarissa Philip, Phylis Gardner, Kim Boudreaux, Ryan Reckard
Feb 23, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Dear Mr. Frank, Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations, we set a high standard for ourselves and are truly sorry to hear that standard was not met on your last visit. As a Chrysler Dodge Jeep Ram dealership, it is our responsibility to make you aware of any deficiencies found upon inspection of your vehicle. Unfortunately we cannot always control the availability of parts which can sometimes delay repairs or cause repeat visits for the same concern. I do apologize for any inconvenience this may have caused you. I see that this was not your first visit with us, so please understand that we pride ourselves on being a fair and honest service department, treating all of our customers like family. Please feel free to contact me personally to further discuss your options. Thank You, Emily Rambin Service Director Riverland Chrysler Dodge Jeep Ram emily@riverlandchrysler.com (985) 652-9600

February 09, 2021

The service department representative provide notable service. I will return to have my vehicle serviced here again as long as she is present to help me. More

by Gloston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Boudreaux
February 09, 2021

This dealership gave me the deal on my vehicle. They were very professional and informative. I feel like I made some new friends. They took time to explain all the extras that the vehicle. Very awesome More

by Badeauxt50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Trapani
February 09, 2021

Wonderful dealership! Always there to help and employees are friendly and knowledgeable of auto issues. I only have one complaint-had to have major work done on my van not this time a few weeks e More

by smctopy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie, Clarissa Philip, Kim Boudreaux
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