Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center

Service people were knowledgeable and extremely helpful Quick service and I was able to drive out the same day Quick service and I was able to drive out the same day More

Sales associate and finance department were very nice and helpful. Our experience was quick and seamless. Vehicle was Clean and fueled when we picked it up. We received a very nice thank you gift in the m helpful. Our experience was quick and seamless. Vehicle was Clean and fueled when we picked it up. We received a very nice thank you gift in the mail. More

Prices are way too high! ! My husband took my van in just for an oil change and was quoted $166 dollars. That is way too much!! ! My husband took my van in just for an oil change and was quoted $166 dollars. That is way too much!! More

Good people will be doing business with them agin . And that’s the 15 words And that’s the 15 words More

fast and friendly cheerful service, treated you like a neighbor, I would go back again, when I need service neighbor, I would go back again, when I need service More

Great experience! Will definitely come back! Preston was through and explained everything that was needed. Will definitely come back! Preston was through and explained everything that was needed. More

They are always friendly and helpful, not to mention fast at changing my oil and doing tire rotations. Always willing to answer your questions. at changing my oil and doing tire rotations. Always willing to answer your questions. More

When I arrived i gave Preston detailed info on the heated seat problem only to have him write on the order heated seats not working properly. Tech did an update, which didn’t solve anything. But to his defen seat problem only to have him write on the order heated seats not working properly. Tech did an update, which didn’t solve anything. But to his defense, he wasn’t told what I told Preston. I had left dealership, made a stop and heated seat doing same thing. In addition, I noticed my oil life showed the same as when i left it. So I called them back and they said they didn’t even change the oil! Wagoneer client services had made this appointment for an oil change and to check the heated seats coming on without being activated. The dealership said they had no details on what was to be done. They said this happens with these and online appointments all the time. If this is so why isn’t something being done to address and correct this issue? My second trip to the dealership that day I spoke with Vernon and explained everything. He apologized and said he would relay all info to the technician and they would get the oil changed and check the seats again. I was at this dealership for a little over three hours today. In the end, the oil was changed and I was told a new module for the heated seats would have to be ordered. Wagoneer client services did call and let me know that module was ordered and that they would put a rush on it and the dealership should have it within a couple of business days. Indeed they did have it in a couple of days however the appointment desk with the dealership said they have allowed four hours to replace this and the earliest appointment would be like another eight or ten days. Hopefully this will resolve the issue. More

Mr. Higgins in the service department was very helpful. Even though I bought my Jeep in Jonesboro, he said feel free to come back for any service needs. Even though I bought my Jeep in Jonesboro, he said feel free to come back for any service needs. More

I was over charged. The amount we agreed we upon wasn’t on the financing paperwork. When called out on it, management refused to speak to me. They did offer to cut me a The amount we agreed we upon wasn’t on the financing paperwork. When called out on it, management refused to speak to me. They did offer to cut me a check, but that didn’t cover interest or lower my payment to what was initially agreed upon. After refinancing the whole deal, they lost my spare key. When asking to speak to management, they refused. I ended up speaking to the regional manager and a free oil change was what they offered me. It took 3 weeks to finalize and fix everything. I will not return. More