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Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center

Paragould, AR

3.9
572 Reviews

572 Reviews of Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center

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December 22, 2020

3 hours waiting on service and watching them pull cars 3 hours waiting on service and watching them pull cars in front of mine. I was told it was because I had a tool box in the back of my truck. The Too More

by lsterling2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Cassidy
Jan 05, 2021 -

Bayird Dodge Chrysler Jeep Ram of Paragould responded

I’m so sorry for the trouble and wait that was beyond reasonable by all means. We have scissor lifts and must be safe when using them. Vehicles were brought around yours because the techs felt safer not putting it on the lift. So we changed the oil on the ground. I’m the GM and spoke with you that day and made sure when I was aware that we got to your truck immediately. I apologize and hope we can earn your business in the future. We have a 4 post lift that will work fine going forward to handle the weight of your truck. That day we had a diesel on the 4 post and couldn’t drive it off and I feel it was an isolated incident. None the less we made you wait way to long. If I can make it up to you in anyway please let me know. Jon Moore

December 12, 2020

I've been dealing with the service manager and general manager from this dealership for a month, trying to get a part replaced that was incorrectly installed by one of their technicians. I live 2.5 hours More

by Mail lady
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
December 08, 2020

Always receive friendly service. They make me feel that I am getting a reliable repair or service. Would be glad to send friends and family to Bayird. More

by 95.donaldclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Cassidy
December 03, 2020

Every one was helpful, kind and very professional. I always use Baird dealership for servicing my Ram and have always been happy with their work More

by dliles83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Cassidy
November 27, 2020

Fast--this time a friendly face met us in service department. Service tech explained and said time for repair--was done b4 WOW this time a 5* More

by horsefeathers72403
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Cassidy
November 25, 2020

Great service, with really friendly employees. The dealership is always clean and they offer free wifi while you wait for your service to be completed. More

by vtwin75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Mauch
November 24, 2020

Tech did not clean oil off frame and it leaked onto my new driveway and stained it. Always done a great job but made a mistake this time. Unfortunately it’s a permanent one. More

by bwmitchell34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Crawford
November 24, 2020

Car still is not fixed after 2 visits. I also got the oil changed as well, and the inspection paperwork was falsified. They did not do the inspection!!! More

by marshawest1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Cassidy
November 23, 2020

All ways great service at Bayards. Always quick and accurate service. Phillip always take care of my service and recall on my Ram 1500 pick up truck. More

by temguinn
Recommend Dealer
Yes
Employees Worked With
Phillip Cassidy
November 19, 2020

Excellent service friendly. Trust worthy. Fair and honest prices on parts and labor. I have bought two cars from bayird both good cars. I would recommend Bayard to any one. More

by davidjmoore49
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the sales person
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