Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center

I have done this once. Had to wait two hours.because only one man was changing oil. which was fault of agency not service department. Would have been considerate to have known that. only one man was changing oil. which was fault of agency not service department. Would have been considerate to have known that. More

If I could give a 0 star rating I would. When on the phone with me (a female) the mechanics blamed the "radio waves" and told me to essentially ignore the problem and quickly dismissed my vehicles issue phone with me (a female) the mechanics blamed the "radio waves" and told me to essentially ignore the problem and quickly dismissed my vehicles issues. When we picked up my car the next day because they asked for more time to look at the vehicle because they forgot half of the services that had my car in the service department. As soon as they saw my fiancé (a male) they said there really was a problem. They said there was an "electrical issue" but they couldn't get it to act up while in the shop. As soon as we left it still is having the same issue as before. They told me to "keep a log" of where and when it messes up at. Offering no real solution to my vehicle with less than 5,000 miles on it that has become unreliable and won't work. This car is my ONLY form of transportation and I have to drive it to Paragould every other week from Jonesboro for it to be in the shop. It has become ridiculous and beyond frustrating because I have to find someone who is willing to ALSO go into work late to come pick me up from Paragould so I don't have to wait there all day and miss work. I also called to schedule an oil change 5 days before the appointment and they forgot it completely. I called to see if my car was ready since the service department would be closing by the time we got there. I asked if they had at least done the oil change since the issue couldn't be fixed. They then asked if they could keep my only means of transportation OVERNIGHT so they could get to the oil change in the morning. I was in no position to say no because I needed the oil change done and didn't want to have to find another day to take it up there and at least this way my fiancé wouldn't have to miss more work to take me. We have had my BRAND NEW CAR in your service department that his boss no longer believes that we are at the shop and he is trying to just find an excuse to come into work late. More

Did a great job on my truck. Got me in on time and out. Thank you. Looking forward to the next visit. Robert did a good job of taking care of me Thank you. Looking forward to the next visit. Robert did a good job of taking care of me More

Took longer than should. Did not fill wipe fluid which makes me wonder if they checked the other checkoff. All tires where not placed at the same pressure. makes me wonder if they checked the other checkoff. All tires where not placed at the same pressure. More

Took the truck in it didn’t have a scratch on it. Picked it up and they had it parked right up against a pole on the passenger side very very close. I thought nothing of it. Never looked around it. When I it up and they had it parked right up against a pole on the passenger side very very close. I thought nothing of it. Never looked around it. When I did go around it they had put a huge deep crease in it😡😡😡 More

Phillip is always a professional and will treat the customer right!! Big Asset for Bayird!!Zacahriah in Service is an Asset also. He handles everything and treats you like the way you need to be. Both customer right!! Big Asset for Bayird!!Zacahriah in Service is an Asset also. He handles everything and treats you like the way you need to be. Both Phillip and Zacahriah are keepers!!! More

The service is good but the time to get an oil change needs to speed up some. Phillip is always friendly and up for a little joking around, that goes a long with service. needs to speed up some. Phillip is always friendly and up for a little joking around, that goes a long with service. More

Phillip always treat us right when bringing our vehicles in to be serviced. Will and others that work or check things out does good also in to be serviced. Will and others that work or check things out does good also More

Thank you Bayird Dodge Chrysler Jeep Ram of Paragould! Yet another great experience at Bayird. Was in for a routine oil change but, of course, was greeted and cared for by Phillip Cassidy. Phillip is very Yet another great experience at Bayird. Was in for a routine oil change but, of course, was greeted and cared for by Phillip Cassidy. Phillip is very friendly and professional. He has a knack for making his customers feel like they are the most important people in the place. More

I can always count on their service department. Great job as always. The snow and ice have made it difficult to find the time but they always get me taken care of. as always. The snow and ice have made it difficult to find the time but they always get me taken care of. More