Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center
Paragould, AR
565 Reviews of Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center
Quick and easy oil change. I always chose Bayird’s for my vehicle needs. Friendly staff and they go out of their way to help you. I always chose Bayird’s for my vehicle needs. Friendly staff and they go out of their way to help you. More
They were professional and really nice took the time and really helped me out. Definitely recommend really helped me out. Definitely recommend More
Always a great experience. I bought several from here will buy again. The service Dept took very very good care of me. Any issues they handled it quickly. Recommend Keith and h I bought several from here will buy again. The service Dept took very very good care of me. Any issues they handled it quickly. Recommend Keith and his team to anyone. Thank you all More
I got my car there at 11:30, I had an appt to #1 have the ignition checked as it had a delay if it would start at all. There had been 3 ignition switches put in the car in the last 3-4 years, kept having t ignition checked as it had a delay if it would start at all. There had been 3 ignition switches put in the car in the last 3-4 years, kept having the same issues. Reason #2 was to have the oil changed. Reason #3 was to have a bump in the front end checked that I would hear occasionally. I waited there for the car to be fixed. I finally was told after 2:00 that my car needed a complete new front end. I asked about the ignition and nobody knew anything about it... I asked for a written estimate and sometime after 3:00 they brought me one. They quoted me $3,566.09+taxes for a new front in and $996.01+taxes for a new ignition switch. I have 55,000 miles on this Chrysler 300. At this point I asked to speak with the General Manager and was told he was not there but a guy named Robert Woodall was. He came out and was nothing but a BULLY. He knew I wasn't happy with the service and threatened if I gave them a bad review the young lady up front, Kelsey Mullins, would definitely lose her job. Kelsey had been nothing but kind and professional. It was the mechanics in the back and Robert Woodall that had been the issues. Robert Woodall told me my car was not fit to leave the parking lot that I would kill somebody or hurt myself. He was pushing me to trade my car for a new one, I DID NOT come there to buy a car (nor would I buy one from them). I kept telling them I was not trading my car with only 55,000 miles on it. I paid for the oil change and left. I took my car to another garage and found out what they told me was wrong with it was a lie. The front end only needed the ends on the tie rods replaced and there wasn't anything wrong with the ignition switch, it was a relay switch. I'm sure the relay switch had been the only problem when they kept changing out the other ignition switches. So for a few hundred dollars my car got fixed. I will never trust Bayird Motors again with my car. I was a single woman and they were trying to take advantage of that. I will be reporting them to the Better Business Bureau!! More
Great staff, were very informative on the servicing of my vehicle and did the work in a relatively timely manner. vehicle and did the work in a relatively timely manner. More