Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center

They got my vehicle in early and did a great job! All the service staff were very friendly. All the service staff were very friendly. More

They was very nice and handled everything like they was suppose to very satisfied with them. Thank you. suppose to very satisfied with them. Thank you. More

Took about 2 hours just to get an oil change which was too long. Chairs in the waiting lounge were very uncomfortable. too long. Chairs in the waiting lounge were very uncomfortable. More

I was a walk-in and they were able to fit me right in. I didn’t have to wait long and my vehicle was ready. I didn’t have to wait long and my vehicle was ready. More

Had a new set of tires put on last week but they didn’t balance them properly. I was told to be there first thing this morning and they would fix it. They knew I had an appointment and was limited on time, balance them properly. I was told to be there first thing this morning and they would fix it. They knew I had an appointment and was limited on time, they kept screwing around and when I asked if they were going to attempt to balance them they told me it would take 50 mins but they had pulled another car on the rack after they pulled my truck to the side. So I would have to wait on it too. So they said if I came back in the afternoon about 2pm they would get on it. We’ll that didn’t happened, I went to a tire shop up the road and had all tires balanced and nitrogen put in all four in 25mins total. After spending almost $700 on tires at BAYIRD’s they didn’t have the common courtesy to fix they’re screw up in a timely manner. Very poor service. More

My service was due for oil change and tire rotation. The service personnel were prompt and efficient. They kept me informed of the service update. The service personnel were prompt and efficient. They kept me informed of the service update. More

I have not had any problems with service at this dealership. They have always handled my problem with professionalism. dealership. They have always handled my problem with professionalism. More

Top notch service! Love this dealership, the people are very friendly and helpful in all areas of service. Love this dealership, the people are very friendly and helpful in all areas of service. More

Extremely poor communication from the service department. Not to mention that every time I called to check on the status of my vehicle I was placed on hold for an average of 15 minutes each time. When I fina Not to mention that every time I called to check on the status of my vehicle I was placed on hold for an average of 15 minutes each time. When I finally got to speak to someone they had to track down "our" technician to get an update. My vehicle was with the service department for over a month waiting on a part that was on backorder. Only to find out that Bayird has a new policy that you have to pre-pay for the part before they will even order it for you. Would have been nice to know that little piece of information BEFORE I called Chrysler Cares. In fact, I was informed of the pre-pay via Chrysler Customer Service, not from Bayird. Bayird had told me the hold up was because the part was on backorder and only informed me about the pre-pay AFTER I asked the service manager about it. Needless to say, we picked up our vehicle and have taken it to a different dealership to be fixed. More

good to fix something they had messed up. But had to make a extra trip But had to make a extra trip More