Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center

Brought my wifes Jeep in for what I thought was a minor issue and they quickly found the root cause for the Isuue. Unfortunately had to replace the motor, luckily had an aftermarket warranty. They took car issue and they quickly found the root cause for the Isuue. Unfortunately had to replace the motor, luckily had an aftermarket warranty. They took care of it, in a timely manner and kept us updated along the way. Wife got her jeep back and couldn't be happier with the service! More

Kept me up to date about what was being done to my suv. They were very friendly and nice! They were very friendly and nice! More

Easy to deal with and customer service is awesome and your people are great deal with your people are great deal with More

I thought i needed a new transmission. They did a diagnostic on it and found some minor adjustments it needed. Runs like new. They did a diagnostic on it and found some minor adjustments it needed. Runs like new. More

I came in to get my vehicle serviced. They got on it right away and got me in and out quickly while I waited. They got on it right away and got me in and out quickly while I waited. More

Pricing wasn’t explained upfront. Obvious price gouging!!! Was charged $104.95 for $30 worth of atf+4. Was told they had to add a special additive, after researching I discovered that Obvious price gouging!!! Was charged $104.95 for $30 worth of atf+4. Was told they had to add a special additive, after researching I discovered that it does not require an additive and called to confront the service advisor he admitted he lied. Lying to justify theft. Stealing is stealing and if I did this I would go to jail. Theft by deception is also a crime that involves jail. More

Quick service and a good job! What else can i say? See you again in about 6 months. What else can i say? See you again in about 6 months. More

Service Dept. always comes through with a smile and great service! They got a real nice portrait too! always comes through with a smile and great service! They got a real nice portrait too! More

When I made my appointment, I specifically asked about charges to ensure I would not be blindsided. At no point was I told I would have $150 to pay for diagnostic charges. I am also upset to learn tha charges to ensure I would not be blindsided. At no point was I told I would have $150 to pay for diagnostic charges. I am also upset to learn that the warranty I purchased to cover items not in the extended warranty does not include seatbelt issues. I am still confused on how my auto stop being disabled is due to a seatbelt connector issue. The connector issue did not start until weeks after the auto stop issue. More

Service manager called and told me my quote to do the work would be around 1,250 or so dollars. I told him go ahead. He called back a short time later and said I needed fuel filters which was approximate work would be around 1,250 or so dollars. I told him go ahead. He called back a short time later and said I needed fuel filters which was approximately 230 but he was already in there so no labor charge. I told him to go ahead. I went to pick up the truck and it was over 1,900 dollars. He was on speaker phone with myself and my boss when he started the first number(1250+-) and that’s what made us agree to the work. When confronted he said original number was 1,560+- which is not true because we probably would not have agreed to the work and just done it ourselves. Not a good way to get repeat customers. We own 3 ram Cummins trucks and ford is looking better every day. More