Bay Ridge Volkswagen

Excellent experience. Very fast, easy. No hassles. Came in with my price and walked out satisfied. Frank Cortes is the man. They work with Truecar.com and found the car I Very fast, easy. No hassles. Came in with my price and walked out satisfied. Frank Cortes is the man. They work with Truecar.com and found the car I wanted in literally no time. More

My First New Car Experience Was Perfect! My experience at Bay Ridge Volkswagen was wonderful and Jorge was a pleasure to interact with. He was able to answer all my questions, made me feel co My experience at Bay Ridge Volkswagen was wonderful and Jorge was a pleasure to interact with. He was able to answer all my questions, made me feel comfortable and secure during all conversations, and really cared about my happiness with the vehicle. Jorge was exceptionally knowledgable and professional - THANK YOU! I am looking forward to my continued relationship with VW and know that I can contact Jorge if I need anything. More

Excellent service Jorge spend three hours with us , he give us employee discount and made sure we get the bests deal David was nice with us he explained every thing Jorge spend three hours with us , he give us employee discount and made sure we get the bests deal David was nice with us he explained every thing More

i didn't think this type of service existed. let me start by saying, I'm in my forties and have never bought a new car...i was very researched, and prepared for the worst, but to my utter delight let me start by saying, I'm in my forties and have never bought a new car...i was very researched, and prepared for the worst, but to my utter delight i had the best experience ever. Jorge was amazing, kept me on point..was honest about everything...and his manager gave me an even better deal than i expected...right down to the financial guy who was fighting the banks on my behalf for a better finance rate, EVERYONE at this dealership was tops. They even filled my car up with gas, and let me be an excited adult, as my first car purchase was happening, and were happy for me. The art of the deal is not lost here..real people working with you. I love this dealership and everyone there...not once was i worried, these guys are awesome old school...love love love. More

Bay Ridge Volkswagen Everyone here is super friendly and awesome! Jed and Jorge were both fantastic to work with. Jorge made sure I was comfortable with the features of my Everyone here is super friendly and awesome! Jed and Jorge were both fantastic to work with. Jorge made sure I was comfortable with the features of my lease and was extremely helpful in getting insurance quotes for me. He is very knowledgeable and spent the better half of the day making sure I indeed was getting the best deal. My experience here was outstanding and I would certainly come back! More

Best VW location in NYC After test driving a VW Tiguan in the Staten Island VW dealership, I was 100% sold on the car. Done deal! It would've been an easy sale as I was prep After test driving a VW Tiguan in the Staten Island VW dealership, I was 100% sold on the car. Done deal! It would've been an easy sale as I was prepared to put $8K - $10K down on purchase of an older (but new) 2012. Upon signing the contract I noticed they added on "sale insurance" for a few hundred dollars & said it was a mandatory fee as per Volkswagon & there was no way to delete it. I walked away absolutely disgusted. However, I still loved the Tiguan & tried the Bay Ridge, Brooklyn location where I met Jorge Quezada. The difference of sales professionalism, aggressiveness & friendliness was like night & day. I learned that I was lied to & VW does NOT require you to purchase "insurance for the sale". And I also learned (from unnamed employees there) that it's kind of a running joke that MANY of their customers come from walking away from the Staten Island dealership. Jorge was extremely patient, professional, knowledgeable, courteous & accessible as it took about 6 months to ink a deal (I delayed purchase due to an awful NYC winter). Now that I'm in my new 2014 Tiguan, I couldn't be happier with the service & deal. And I will absolutely be recommending him in particular to all of my friends & co-workers. A couple of sales guys there were typically a little too aggressive (for my taste) right off the bat, but in Jorge I found the perfect balance. I've been a professional salesman for 18 years, so I know all the tools of the trade from my own experience. And let me tell you, Jorge Quezada has "got it". Any dealership would be foolish in not doing all they could to keep him in their family. More

Bay Ridge Volkswagen Rocks I recently leased a new Passat SE and I just love it. I was new to the whole experience of leasing, but everything was great. The sales associate i I recently leased a new Passat SE and I just love it. I was new to the whole experience of leasing, but everything was great. The sales associate i worked with, Jorge Quezada, was terrific - professional, knowledgeable and just a pleasure to work with. He spent all the time I needed to walk me through the different models, answered all my questions and then some. And when I picked up the car, he sat in it with me and explained how the various equipment worked. Dave Gokhshtein, the finance manager, was also great. The paperwork went fairly smoothly. Onr issue popped up and I only mention it to say that we resolved it quickly and to my complete satisfaction. I'm a Bay Ridge Volkswagen Fan. Monica B More

I asked and they delivered!!! This is my second time returning to this dealership. The first time was two years ago and David met every one of his promises to me , I was in no wa This is my second time returning to this dealership. The first time was two years ago and David met every one of his promises to me , I was in no way disappointed at all with my purchase. Fast forward two years, discussed current deals and I told him my financial situation, sure enough David and Julie worked diligently to make it happen and they did!!!!! Would only recommend them for cars. More

Best experience I've had at a car dealership We purchased a 2014 tiguan from Jorge, sales consultant. From start to end he was professional, accommodating, and knowledgeable. And NEVER pushy. We purchased a 2014 tiguan from Jorge, sales consultant. From start to end he was professional, accommodating, and knowledgeable. And NEVER pushy. 1st,VW,thankyou! More

So happy! I wasn't expecting to purchase a car when I came here today, but I immediately fell in love with the Jetta. Jonathan assured me that he could get me a I wasn't expecting to purchase a car when I came here today, but I immediately fell in love with the Jetta. Jonathan assured me that he could get me a price in the range I wanted to stay in, and he kept his promise. I got an amazing deal and was very very comfortable here. Sometimes when you go into a car dealership it's a very awkward feeling, but I felt right at home. I'm so incredibly happy with my new car and my experience at Bay Ridge Volkswagen!!! Can't recommend it enough! More