Bay Ridge Volkswagen

Amazing Experience i had an amazing experience with Jorge Quezada the sales rep at Bay ridge Volkswagen! had been to many dealers and they were all trying to sell me som i had an amazing experience with Jorge Quezada the sales rep at Bay ridge Volkswagen! had been to many dealers and they were all trying to sell me something i did not want. As soon as i came to Bay Ridge VW, there were no pushy sales people trying to sell you things you were not interested in, Jorge gave me exactly what i came there for and i appreciate that. i would highly recommend coming to this dealership, they tried to the best of their ability to accommodate me since i live in Connecticut. A+++++ Dealership Thanks Jorge ! More

Had a Great Experience! Went into Bay Ridge Volkswagen assuming the worst, but came out a happy and satisfied customer. My salesman, Jorge Quezada was a pleasure to work wit Went into Bay Ridge Volkswagen assuming the worst, but came out a happy and satisfied customer. My salesman, Jorge Quezada was a pleasure to work with; he was patient, sympathetic and sincere. Jorge did everything he said he would, he called me the next day with a quote, and when I made a counteroffer a couple of days later, he got back to me with even a better offer in 15 minutes. The financing process was painless and he explained everything every step of the way. Jonathan Then also helped me when I went to pick up my 2015 Passat and patiently answered all my questions as well as showed me the operations basics of the car. I would definitely recommend Bay Ridge Volkswagen to anyone purchasing a vehicle. Great sales team! A pleasure to deal with.... More

Happy New Volkwagen Customer! I just leased a 2015 VW Tiguan and I am extremely happy. I've had my share of vehicles and have dealt with all kinds of dealerships. I have to say th I just leased a 2015 VW Tiguan and I am extremely happy. I've had my share of vehicles and have dealt with all kinds of dealerships. I have to say that team members at VW Bay Ridge are second to none. The receptionist was sweet, helpful and patient. The financier, David, was HONEST and helpful. Most of all, my salesman, Jorge Quezada, was unbelievable. He made my transition into my new VW effortless. He even picked me after I returned my previous vehicle, drove me to Bay Ridge; and made sure that I paid no more than he originally quoted me. Top notch experience at a quality dealership. Thank you, Bay Ridge Volkswagen Stephanie R. More

Melanie & Christopher Kotsis We just leased the 2015 VW Passat through Jorge Quezada. He is top notch! He went through every single detail top to bottom with the whole leasing pro We just leased the 2015 VW Passat through Jorge Quezada. He is top notch! He went through every single detail top to bottom with the whole leasing process. He was totally honest and straight forward and didnt leave anything out. He was available for all our questions, so friendly, and a pleasure to work with. He got us a great deal on the car and both Chris and myself are beyond satified. I would highly recommend this dealership and Jorge to anyone intersted in leasing/financing a VW. thanks again! More

Toureg We had a very good experience at Bay Ridge Volkswagen...Oswald pleasant good salesman. Jed no nonsense ...good pricing....I would definitely recommend We had a very good experience at Bay Ridge Volkswagen...Oswald pleasant good salesman. Jed no nonsense ...good pricing....I would definitely recommend this dealership... More

Great Experience I recently leased a car through Bay Ridge Volkswagon. Salesman, Jonathan Then, was very attentive and professional. I visited different dealerships an I recently leased a car through Bay Ridge Volkswagon. Salesman, Jonathan Then, was very attentive and professional. I visited different dealerships and leasing companies and no one was as helpful as Jonathan. His main concern was making me happy, getting me the car I wanted, at the best price possible. I would highly reccommend Jonathan to anyone who is interested in a Volkswagon. I am very happy with my purchase and experience. More

Couldn't have gone more smoothly. I just leased a VW Passat through Jorge and would definitely recommend him and the dealer to anyone. I have barely any experience with cars and car de I just leased a VW Passat through Jorge and would definitely recommend him and the dealer to anyone. I have barely any experience with cars and car dealers-- I am a life-long NYC resident-- but I did do my homework researching how leasing works, and Jorge was honest, straightforward, and thorough, throughout the process. He was available, and friendly, a pleasure to work with. Not to mention that he gave us a great deal! More

Bad Service, I've been lied to & came out time waste Your phone girls, lied to me 2 of them I called twice cause it didn't sound reasonable, I told them not to waste my time but they did anyway. You guys Your phone girls, lied to me 2 of them I called twice cause it didn't sound reasonable, I told them not to waste my time but they did anyway. You guys suck & an embarrassment to all Volkswagen agency's world wide, wish I would never meet you guys cause till that day I had fun with Volkswagens in all aspects but you guys are just Bad lying people.. If you read this review go to a diff business, don't waste your time. Everyone can sound nice. Those guys are only good for people who never really dealt with cars before. Hope you'll get closed or go through a clean house, only on that day I'll give you a second... More

surprisingly simple and awesome buying experience my husband and I recently financed a pre-owned Volkswagen Passat at Bay Ridge Volkswagen. We went in not knowing whether or not we wanted a used or ne my husband and I recently financed a pre-owned Volkswagen Passat at Bay Ridge Volkswagen. We went in not knowing whether or not we wanted a used or new car. We browsed around the used lot before being approached by a salesman. We liked Jorge from the very start- little did he know he had his work cut out for him with us! He was patient and answered all of our seemingly strange questions about the cars and financing. He stood in the lot and talked to us for about 30 minutes before steering us in the right direction. I've always wanted a Volkswagen, my husband was skeptical- he was leaning towards a Japanese car. Jorge gave us a lot of points to think about. Our old car had some issues- mainly transmission and brakes- Jorge leveled with us and seemed to give us straightforward info about Volkswagen and some issues in the past. He showed us the new cars, let us look in the trunk, sit in the seats, and even demonstrated the stability of the doors. He is incredibly personable, and not overly pushy like most car salesmen are thought to be. He showed us a certified pre-owned 2014 Passat- he let us test drive it. My husband was very attached to his old Pontiac because of the comfort- Jorge bet him he would be comfortable in the Passat- and he was right. After test driving the car, we decided to finance it. Jorge explained all the warranty details, told us about all the amenities, and took his time while we filled out the paper work, He has a great sense of humor, but made us feel comfortable the whole way thru. He kept in touch with us all weekend- we made the purchase over Labor Day weekend. To be perfectly honest, we aren't sure if we would have actually bought the car if we didn't like and trust Jorge as much as we did. I've been in sales for 10 years- I'm the Director of Sales for a national sightseeing company, I've had a lot of trainings in my years, but the number 1 rule is- people buy from people they like- personality and likability are something that can't be taught, and Jorge has it. We are insanely happy with the new car, and had a great buying experience. When it came time to go thru the numbers, we met David- he too has a great personality and made us feel very comfortable- we never felt pressured to add things we didn't feel we needed. I would recommend this dealership- and especially Jorge to friends and family- probably even strangers in the street. More

Excellent experience My experience with Bay ridge VW was very professional and informative, I would reccomend them to anyone. Jonathan was a pleasure working with, he was My experience with Bay ridge VW was very professional and informative, I would reccomend them to anyone. Jonathan was a pleasure working with, he was very patient, extremely helpful, and made sure we got the best deal. Everyone I worked with including Oswald and David were friendly and pleasant. More