Bay Ridge Volkswagen
Brooklyn, NY
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I have dealt with many dealers before, some good some not so good and my experience at Bay Ridge VW was a good one to say the least. The sales person I worked with was Zee and she was fun to work with. She i so good and my experience at Bay Ridge VW was a good one to say the least. The sales person I worked with was Zee and she was fun to work with. She is young, full of energy, very knowledgeable, and most importantly she is straight to the point. I went in to buy out my cousins lease on a 2010 jetta and Zee helped me out with the procees. Zee is not like your average sales person that would talk your ear off and not listen to what you have to say. Zee listened to my needs and was straight up. She told me this is what we can offer and worked with me. She made sure that I felt comfortable througout the process. I never once felt pressured or like I was begin taken advantage of. I also worked with David the finance manager at VW and to my surprise he was also a pleasure to work with. I say this because in my experience the finance managers are the ones that you have to be careful with but with David it was straight to the point. I looked over my paper work with a fine tooth comb and everything was straight and clear. He was a cool guy to talk to and understood the process well. I would recommend going with Bay Ridge VW for your next car, more specifically I recommend working with Zee and David. They are not there to sell you a car they are there to help you buy a car. And if you have ever dealt with car dealers you know there is a difference. More
From the moment I walked into the dealership; I was met with a very friendly and energetic saleswoman. I told her what I was interested in; and we discussed my various options. I was not pressured to mak with a very friendly and energetic saleswoman. I told her what I was interested in; and we discussed my various options. I was not pressured to make a purchase. I asked for a particular color and she told me I will look at other dealerships to try and find that color. She was true to her word and found the color I wanted. When it came time to pick up the car everything was ready and in order for me. The financial manager was efficient and organized. This was a wonderful experience for me. I recommend this dealership and sales team to anyone who wants to buy a volkswagen. More
First of all, Arthur, the brand specialist (sales person) is friendly, kind and honest. Of couse, he has a lot of knowledge of motor vehicle mechanic. Second, people in the office are nice, too. The of is friendly, kind and honest. Of couse, he has a lot of knowledge of motor vehicle mechanic. Second, people in the office are nice, too. The office is clean, bright and neat. Wifi is available for customers. Five Japanese car dealers that I visited to compete don't have it. At Bay Ridge Nissan, even their desktop computers were sensored. I couldn't watch other Nissan dealers' website nor Edmunds.com nor Yahoo Autos. I couldn't show the best price to a salesperson around New York. Third, Arthur gave me a long test drive on Highway for two different types of car which Bay Ridge Nissan prohibits. They gave me two rounds of a block. What do I know about only 2 minutes? Another, Carlos of Route 22 Nissan gave me a test drive to the road which police officers hide to catch for speed even there is Route 22. He said, "Don't gas pedal lot 'cause police are here and there." Actually, I met two police cars beside the road. Ridiculous. Especially, at those three Nissan dealers around New York, I felt as if I was shopping at China town market. In other word, RUDE. I was astonished because it has never happened in my country. At Bay Ridge Volkswagen, I could say, It feels like shopping at Saks Fifth Avenue or maybe fancier. I mean polite. They don't give me pressure while other dealers were aggressive. Honestly, Nissan, Toyota and Subaru gave same price range of Volkswagen Jetta. Then, I picked up Jetta. Of course, the car is excellent. I don't see only that but quality of dealership as human, too. More
Purchased Jetta for our daughter. Diana handled us in the utmost professional and friendly manner from start to finish. It was a very pleasant experience. the utmost professional and friendly manner from start to finish. It was a very pleasant experience. More
I was interested in a Passat SE with sunroof package when I came to the dealership. Zee was very helpful and this was the first vw dealership I went to. She has worked to get a good deal on the car knowing t I came to the dealership. Zee was very helpful and this was the first vw dealership I went to. She has worked to get a good deal on the car knowing that two other people I know have paid more than i have paid for the lease somewhere else. Took a couple days to get the car but worth it. More
Erick and David were very professiona, knowledgable and friendly. I got a great deal on my 2012 VW SE and I am also a return client. Overall great experience and will strongly recommend Bay Ridge VW to a friendly. I got a great deal on my 2012 VW SE and I am also a return client. Overall great experience and will strongly recommend Bay Ridge VW to all my friends and relatives. Thank you Eric and David. Regards, RP. More
This is my first experience with Bay Ridge VW. I stopped into the dealer one late afternoon to test drive a Tiguan. Jorge was very pleasant and took me right out on a test drive. He knew the car very well a into the dealer one late afternoon to test drive a Tiguan. Jorge was very pleasant and took me right out on a test drive. He knew the car very well and drove for 30 min or so. It was a very though test drive. Feeling the handling of the car and features. My wife and I test drove a few other crossovers, Hyundai, Kia, Nissan, Mazda, then lastly she drove the Tiguan with sales person Diana. My wife right away loved the way it drove.... its a different class of vehicle. I sold my 2003 VW Gti privately and called Jorge about the purchase. We where looking for particular options & color. Jorge found the car for us. Took about a week and a half to actually get the vehicle ... a bit longer then expected since we sold our car on top of my wife and I are expecting our first child within days. Jorge and the manager worked with me on price. Jorge was very through with all the details on the Tiguan. We have the car about 2 weeks and really love it!! It was a pleasant experience working with the people of Bay Ridge VW and would purchase again. We will be returning for our first checkup. -Andrew Brooklyn, NY More
The atmosphere was bright spacious and friendly. The staff was informative and knowledgeable. The individuals worked well with each other and the team effort was there to make for a pleasant and profess staff was informative and knowledgeable. The individuals worked well with each other and the team effort was there to make for a pleasant and professional environment. More
would recommend this dealership. staff is friendly and prompt. i worked with Jorge Quezada who was very helpful and responsive. my overall experience was excellent. prompt. i worked with Jorge Quezada who was very helpful and responsive. my overall experience was excellent. More
I was reffered to Zee Kolari from a friend who leased a 2012 Passat from her. I was on the phone with her while I was sitting at a VW dealer in NJ. Her boldness on the phone actually made me get up and lea 2012 Passat from her. I was on the phone with her while I was sitting at a VW dealer in NJ. Her boldness on the phone actually made me get up and leave to bring my business to Bayridge VW and im happy i did. I never met such a young lady selling cars and work a deal the way she did ours, not to mention very pretty!! They didnt have what i wanted in stock but she put the effort to show me another passat i fell in love with and purchased. Zee and David the finance manager were very informative on the banking information! This was my 12th car ive bought and never dealt with a saleswoman who knew how to do her job in full!!!! I would recommend anyone to go to her if youre looking for a car. I will be sending my brother and friend to her for a Jetta as well. Thank you Bay Ridge VW!!!! More