Bay Ridge Volkswagen

Mr. jorge provided the best customer service by helping me to find the best vehicle which suits my needs.Jorge was very informative and knowledgeable about the product.I had a great experiece. me to find the best vehicle which suits my needs.Jorge was very informative and knowledgeable about the product.I had a great experiece. More

We just bought a 2012 VW Tiguan and couldn't be happier! Our Sales Rep was Jorge Quezada who worked with us from beginning to end. Jorge understood our financial situation and made sure that we were comfort Our Sales Rep was Jorge Quezada who worked with us from beginning to end. Jorge understood our financial situation and made sure that we were comfortable with the entire process. Jorge was extremely professional, knowledgeable and helpful. We highly recommend this dealer and of course, make sure you ask for Jorge! Paul and Diana Frank. More

The dealership has no value for custpmer time. They are not accurate about the timing. They were not transparent about the warranty money either. once you buy the vehicle from this dealrship no one has tim not accurate about the timing. They were not transparent about the warranty money either. once you buy the vehicle from this dealrship no one has time to answer your question. Especially David is just a sweet talker. He does not keep his promises and never even return your call , if you have a specific question about your recent purchase. I would not recommend this dealrship to anyone. More

David and Jeff went above and beyond to ensure a smooth and pleasant experience. They were fair & knowledgeable. I would definitely recommend Bay Ridge Volkswagen to my friends and family. and pleasant experience. They were fair & knowledgeable. I would definitely recommend Bay Ridge Volkswagen to my friends and family. More

Arthur was wonderful to work with. He took the time to understand what was important to me as a car buyer and he worked with me to arrange a great lease. My lease was a bit tricky because I was moving to understand what was important to me as a car buyer and he worked with me to arrange a great lease. My lease was a bit tricky because I was moving to California, but Arthur worked hard with my insurance agent and others to make the transition smooth. I would definitely recommend working with Arthur and using this dealership. More

diana hedin is very professional and courteous. made my first experience a great one. i recommend her to anyone, especially a first time buyer. (had to write another review because i missed a question on t first experience a great one. i recommend her to anyone, especially a first time buyer. (had to write another review because i missed a question on the first one) More

Jorge was very professional and friendly from the second we entered the dealership. We told him what we were looking for, and he gave us several options right away. He even gave us a website to check out fo we entered the dealership. We told him what we were looking for, and he gave us several options right away. He even gave us a website to check out for certified pre-owned cars on their way from the manufacturer that hadn't arrived at the dealer yet to see if we would be interested in any of those cars. He kept in touch with us throughout the process and even sent me a text message picture of my car cleaned and ready to be picked up. He went over all the features of the car with us- even though it was pouring rain to get to get to the car! I would highly recommend this dealership and Jorge in particular. More

I had a great experience getting my car. After I called Staten Island dealer and had the worst customer service, I contacted bay ridge and it was the ideal experience. they provided great communications an Staten Island dealer and had the worst customer service, I contacted bay ridge and it was the ideal experience. they provided great communications and didn't B.S at all. If you want a VW I would highly recommend you contact bay ridge. it was a pleasure working with David, Business Manager, Diana, and Rico More

We had a great experience buying our first car with Andrew, we did our research ahead of time and new what car we wanted and had a number in mind. Andrew is very friendly, extremely accessible and know Andrew, we did our research ahead of time and new what car we wanted and had a number in mind. Andrew is very friendly, extremely accessible and knowledgable. He made the experience quick and easy and that's what we were looking for. Highly recommend getting your first or any car from him. Great guy! More

I wanted to just let everyone know how professional every member of service department at Bay Ridge Volkswagen is. I needed to get new brake pads on my VW Jetta. I was provided a loaner car so that I could member of service department at Bay Ridge Volkswagen is. I needed to get new brake pads on my VW Jetta. I was provided a loaner car so that I could leave my car with them and still have transportation to get to work. My car was done in no time and the squeaking is gone! Thank you for fixing my vehicle and everyone was so nice, it was a pleasant surprise. I will continue to bring my car in for service here and will recommend them to all my friends! Thank you, Brett S. More